宴会服务生 BQT Waiter/waitress
天津滨海泰达酒店开发有限公司万丽泰达酒店
- 公司规模：150-500人
- 公司性质：合资(欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2017-01-09
- 工作地点：天津-滨海新区
- 招聘人数：2人
- 学历要求：大专
- 语言要求：英语 熟练 普通话 精通
- 职位月薪：2000-2999/月
- 职位类别：宴会管理
职位描述
职位描述：
SETUP 组织
Punch in and check for work assignment after reporting to work.
打卡报到后应核对工作安排。
Complete any assigned work duties.
能够圆满地完成所有指派的工作任务。
Attend pre-function briefing, 15mins training and savvy service basic.
参加餐前会。15分钟培训以及基本服务培训
Be able to read a BEO and know how to complete a set up.
能阅读宴会通知单并了解如何摆台。
Set tables in your assigned area correctly and uniformly, using: clean, pressed linen (without rips, stains or tears); clean unspotted silverware, clean china with no chips or cracks; clean unspotted glassware. Table complements (salt and pepper, sugar, breadbaskets, etc.) should be clean and filled properly.
请使用：干净、熨烫好的布草（没有破损、污渍）；干净 的银器，没有裂痕或划痕的瓷器；干净的玻璃器皿准确的摆设你负责区域的桌子，并且餐桌上的盐、胡椒粉、糖、面包篮等应用干净的瓶子按照标准灌装。
Help Assist supervisor in setting up buffet and other special food services tables/stations.
帮助领班和主管摆设自助餐台和其它特殊食物的操作台。
SERVICE 服务
Know the menu for each function served, and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.
了解每一个宴会的菜单，并能很详细地知道每道菜的主要成分及制作方法。
Follow timing procedures for setting each course.
准确无误地在适当的时间上菜。
Greet and serve guests, following guidelines for aggressive hospitality and all other details of our policies and procedures regarding the service of food and beverage.
热情好客的招呼和服务客人，在为客人提供酒水及食物的服务过程中遵循酒店的有关政策和程序。
Acknowledge and respond to all guest requests, bringing them to the attention of supervisor as appropriate.
认真地了解和解决客人的所有要求，并将其适时反映给领班或主管。
Keep station neat and clean during service. Constantly patrol assigned station, exchanging ashtrays, refilling water and coffee, removing service items and condiments per established policies and procedures.
保持自己负责区域的清洁，不停巡视自己的区域，依照标准和程序为客人更换烟灰缸、加水/咖啡、撤换配料和用具。
Know and use “suggestive selling” techniques when possible in selling a la carte wine, mixed drinks, after dinner cordials, coffees.
当客人用完餐后，如果有可能尽量使用“建议性推销”的技巧推销葡萄酒、鸡尾酒、餐后甜点和咖啡等等。
Follow all guest check and money-handling procedures when serving a la carte beverage orders.
当客人有零点酒水的情况发生时，要遵循结账程序。
Notify the supervisor before leaving the floor or banquet service area.
请在离开宴会厅服务区域前要通知你的领班。
BREAKDOWN/CLEAN UP细分
Use proper in-room clearing and aisle tray breakdown procedures.
使用适当的室内清洁和碟盘细分程序。
Return all re-usable table complements and condiments to be cleaned and refilled.
将桌上可重复使用的调味品和其他补足物装满。
Return all food to the kitchen.
归还所有食物给厨房。
Retain all service equipment in the banquet area for cleaning and proper storage.
保持宴会厅的所有设备清洁和合理的储藏。
Complete any assigned side work, such as refilling condiments, sorting linen, hanging/storing drapes, cleaning/storing servicing equipment, etc. CLEAN ASA YOU GO
在你离开前完成所有分配好的杂务工作，如：将调味品装满、铺好台布、挂好窗帘、清洗/放好服务用品。
Breakdown buffets, or other special food service tables and equipment.
清理自助餐台和所有的设备/用具。
Clean and replace tray stands in proper storage area.
清洁和在正确的地点摆放餐具。在正确的地点摆放干净的餐具。
Return clean serving equipment to proper storage area.
将干净的设备/用品放回到储藏室的适当位置。
Help keep all banquet aisles and storage areas clean and organized.
协助保持所有宴会厅和储藏区的干净有序。
Inform management of any lost or damaged equipment, linen, etc.
及时向管理人员报告任何丢失或损坏设备、台布等的信息。
Check with supervisor before leaving. Always check schedule for upcoming week.
离开前须向主管报告，核对下周的排班表。
Punch out.
下班打卡。
OTHERS 其他
Set up, serve and/or break down coffee breaks, receptions, and other special functions, as assigned.
根据安排摆设布置茶歇、会议接待和其它接待活动。
Set up, tend, and break down banquet bars, as assigned.
根据安排布置、照看、安排宴会吧的工作。
Attend department meetings or training seminars.
参加部门会议或培训。
任职要求：
Guest-focused outgoing personality with a good smile.
关注客人、性格开朗、面笑脸常在。
Good hospitality skills.
较好的接待顾客的技能。
An honest self-starter with a cool, organized disposition.
为人诚实，冷静，有组织能力。
Can meet needs of guest satisfaction within company guidelines.
按照公司的指导方针满足顾客需求。
Minimum 1 years experience working in a Banquet operation of a sizeable organization
至少一年宴会厅工作经验
Good command of Written and Spoken Mandarin
流利的普通话
Good knowledge of Conversational English
流利的英语
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SETUP 组织
Punch in and check for work assignment after reporting to work.
打卡报到后应核对工作安排。
Complete any assigned work duties.
能够圆满地完成所有指派的工作任务。
Attend pre-function briefing, 15mins training and savvy service basic.
参加餐前会。15分钟培训以及基本服务培训
Be able to read a BEO and know how to complete a set up.
能阅读宴会通知单并了解如何摆台。
Set tables in your assigned area correctly and uniformly, using: clean, pressed linen (without rips, stains or tears); clean unspotted silverware, clean china with no chips or cracks; clean unspotted glassware. Table complements (salt and pepper, sugar, breadbaskets, etc.) should be clean and filled properly.
请使用：干净、熨烫好的布草（没有破损、污渍）；干净 的银器，没有裂痕或划痕的瓷器；干净的玻璃器皿准确的摆设你负责区域的桌子，并且餐桌上的盐、胡椒粉、糖、面包篮等应用干净的瓶子按照标准灌装。
Help Assist supervisor in setting up buffet and other special food services tables/stations.
帮助领班和主管摆设自助餐台和其它特殊食物的操作台。
SERVICE 服务
Know the menu for each function served, and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.
了解每一个宴会的菜单，并能很详细地知道每道菜的主要成分及制作方法。
Follow timing procedures for setting each course.
准确无误地在适当的时间上菜。
Greet and serve guests, following guidelines for aggressive hospitality and all other details of our policies and procedures regarding the service of food and beverage.
热情好客的招呼和服务客人，在为客人提供酒水及食物的服务过程中遵循酒店的有关政策和程序。
Acknowledge and respond to all guest requests, bringing them to the attention of supervisor as appropriate.
认真地了解和解决客人的所有要求，并将其适时反映给领班或主管。
Keep station neat and clean during service. Constantly patrol assigned station, exchanging ashtrays, refilling water and coffee, removing service items and condiments per established policies and procedures.
保持自己负责区域的清洁，不停巡视自己的区域，依照标准和程序为客人更换烟灰缸、加水/咖啡、撤换配料和用具。
Know and use “suggestive selling” techniques when possible in selling a la carte wine, mixed drinks, after dinner cordials, coffees.
当客人用完餐后，如果有可能尽量使用“建议性推销”的技巧推销葡萄酒、鸡尾酒、餐后甜点和咖啡等等。
Follow all guest check and money-handling procedures when serving a la carte beverage orders.
当客人有零点酒水的情况发生时，要遵循结账程序。
Notify the supervisor before leaving the floor or banquet service area.
请在离开宴会厅服务区域前要通知你的领班。
BREAKDOWN/CLEAN UP细分
Use proper in-room clearing and aisle tray breakdown procedures.
使用适当的室内清洁和碟盘细分程序。
Return all re-usable table complements and condiments to be cleaned and refilled.
将桌上可重复使用的调味品和其他补足物装满。
Return all food to the kitchen.
归还所有食物给厨房。
Retain all service equipment in the banquet area for cleaning and proper storage.
保持宴会厅的所有设备清洁和合理的储藏。
Complete any assigned side work, such as refilling condiments, sorting linen, hanging/storing drapes, cleaning/storing servicing equipment, etc. CLEAN ASA YOU GO
在你离开前完成所有分配好的杂务工作，如：将调味品装满、铺好台布、挂好窗帘、清洗/放好服务用品。
Breakdown buffets, or other special food service tables and equipment.
清理自助餐台和所有的设备/用具。
Clean and replace tray stands in proper storage area.
清洁和在正确的地点摆放餐具。在正确的地点摆放干净的餐具。
Return clean serving equipment to proper storage area.
将干净的设备/用品放回到储藏室的适当位置。
Help keep all banquet aisles and storage areas clean and organized.
协助保持所有宴会厅和储藏区的干净有序。
Inform management of any lost or damaged equipment, linen, etc.
及时向管理人员报告任何丢失或损坏设备、台布等的信息。
Check with supervisor before leaving. Always check schedule for upcoming week.
离开前须向主管报告，核对下周的排班表。
Punch out.
下班打卡。
OTHERS 其他
Set up, serve and/or break down coffee breaks, receptions, and other special functions, as assigned.
根据安排摆设布置茶歇、会议接待和其它接待活动。
Set up, tend, and break down banquet bars, as assigned.
根据安排布置、照看、安排宴会吧的工作。
Attend department meetings or training seminars.
参加部门会议或培训。
任职要求：
Guest-focused outgoing personality with a good smile.
关注客人、性格开朗、面笑脸常在。
Good hospitality skills.
较好的接待顾客的技能。
An honest self-starter with a cool, organized disposition.
为人诚实，冷静，有组织能力。
Can meet needs of guest satisfaction within company guidelines.
按照公司的指导方针满足顾客需求。
Minimum 1 years experience working in a Banquet operation of a sizeable organization
至少一年宴会厅工作经验
Good command of Written and Spoken Mandarin
流利的普通话
Good knowledge of Conversational English
流利的英语
职能类别： 宴会管理
关键字： 宴会服务员
公司介绍
天津万丽泰达酒店及会议中心于2004年6月28日正式开业，由万豪国际集团管理，是目前中国区拥有最大规模会议设施的万丽品牌酒店，会议中心面积逾6109平方米，包括一个能容纳800位观众的国际报告厅、两个能容纳1000人的宴会厅和12个中小规模会议室。酒店提供客房、餐饮、会议、商务及娱乐等全方位服务，拥有客房301套，包括51间套房，同时还拥有总面积为12147平方米能同时容纳400辆车的停车楼一座。另外，拥有114间豪华套房的天津泰达行政公寓已于2015年6月份正式开业，实现了酒店双品牌经营、多元化发展。
酒店一直沿用万豪商业哲学，视我们的同事为最有价值资产，如果我们能善待所有同事，令他们开心地工作，这样，客人亦能得到同事们的悉心照顾。酒店时常保持一个信念，就是令每一位客人离开时都能感到称心如意，无论客人是因何而来，在这里总会发现一些美妙新颖的事物。
我们免费为员工提供每日四餐的员工餐，宽敞明亮的宿舍环境（含单独卫生间、淋浴间），如果您对于我酒店的职位有兴趣，欢迎投递简历，或直接申请该职位。请务必在简历中写明您的E-mail（电子邮件）地址和联系电话，我们会将面试通知电邮至您指定的邮箱。
Renaissance Tianjin TEDA Convention Center Hotel was opened on Jun. 28, 2004 and managed by Marriott International Company. As China’s first Renaissance Hotel with the large banquet and conference facilities covering over 6,109 square meters, which including a 800 seats Auditorium, two Ballroom for 1000 people banquet, plus 12 Meeting Rooms. The hotel is a full service property with Guest room, Food & Beverage, Function & Business facilities, etc. It comprises the 301 rooms including 51 suites, and covering 12147 square meters park building with 400 car space. What’s more, TEDA Tianjin Marriott Executive Apartments boasts 114 luxury suite rooms, opened in June 2015,which realize dual-brand management and diversified development.
We have been always preceding the simple commercial philosophy made by Mr. Marriott, the emphasis of which is to regard our associates as the greatest assets. If we take care of every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is always a faith in our hotel to ensure each guest leaving with satisfaction. No matter where or why they travel, there’s always something wonderfully new to be found.
福利待遇：
1.酒店提供集体户口，帮助应届毕业生解决户口留津；
2.完善的福利待遇, 带薪年假，季度奖，年终奖，语言津贴，取暖补助/防暑降温补助、市区班车，五险一金；
3.免费提供住宿及用餐，宿舍内配有独立卫生间，独立淋浴间，24小时热水供给；
4.完善的培训发展体系，带薪培训，为员工提供语言/服务技能/品牌文化等多种培训；
5.丰富多彩的员工活动，如:员工风采大赛/发现泰达/摄影大赛/优秀员工评选/员工生日会等；
6.酒店配有员工活动室，内有台球桌/图书报刊/电视，丰富员工生活；
7.可享受万豪集团酒店内部员工折扣优惠客房；
8.班干部/党员优先；
9.国际平台的发展空间。
酒店一直沿用万豪商业哲学，视我们的同事为最有价值资产，如果我们能善待所有同事，令他们开心地工作，这样，客人亦能得到同事们的悉心照顾。酒店时常保持一个信念，就是令每一位客人离开时都能感到称心如意，无论客人是因何而来，在这里总会发现一些美妙新颖的事物。
我们免费为员工提供每日四餐的员工餐，宽敞明亮的宿舍环境（含单独卫生间、淋浴间），如果您对于我酒店的职位有兴趣，欢迎投递简历，或直接申请该职位。请务必在简历中写明您的E-mail（电子邮件）地址和联系电话，我们会将面试通知电邮至您指定的邮箱。
Renaissance Tianjin TEDA Convention Center Hotel was opened on Jun. 28, 2004 and managed by Marriott International Company. As China’s first Renaissance Hotel with the large banquet and conference facilities covering over 6,109 square meters, which including a 800 seats Auditorium, two Ballroom for 1000 people banquet, plus 12 Meeting Rooms. The hotel is a full service property with Guest room, Food & Beverage, Function & Business facilities, etc. It comprises the 301 rooms including 51 suites, and covering 12147 square meters park building with 400 car space. What’s more, TEDA Tianjin Marriott Executive Apartments boasts 114 luxury suite rooms, opened in June 2015,which realize dual-brand management and diversified development.
We have been always preceding the simple commercial philosophy made by Mr. Marriott, the emphasis of which is to regard our associates as the greatest assets. If we take care of every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is always a faith in our hotel to ensure each guest leaving with satisfaction. No matter where or why they travel, there’s always something wonderfully new to be found.
福利待遇：
1.酒店提供集体户口，帮助应届毕业生解决户口留津；
2.完善的福利待遇, 带薪年假，季度奖，年终奖，语言津贴，取暖补助/防暑降温补助、市区班车，五险一金；
3.免费提供住宿及用餐，宿舍内配有独立卫生间，独立淋浴间，24小时热水供给；
4.完善的培训发展体系，带薪培训，为员工提供语言/服务技能/品牌文化等多种培训；
5.丰富多彩的员工活动，如:员工风采大赛/发现泰达/摄影大赛/优秀员工评选/员工生日会等；
6.酒店配有员工活动室，内有台球桌/图书报刊/电视，丰富员工生活；
7.可享受万豪集团酒店内部员工折扣优惠客房；
8.班干部/党员优先；
9.国际平台的发展空间。
联系方式
- 公司地址：上班地址：滨海新区第二大街29号万丽酒店