天津招聘

职位描述：
岗位职责：

The Sales Executive has overall responsibility for transacting group customer inquiries and lead requests and achieving revenue and booking goals for their team. Overall, the position is accountable for the following:

销售主任全面负责处理集团的客户咨询和潜在客户需求，以及实现团队收益和预订目标。总体而言，该职位需要负责以下各项工作：

Sales and Marketing 销售和市场营销

Respond in a timely manner to incoming group/catering opportunities that are within pre-

defined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters.

对预定义参数范围内即将发生的团队/宴会机会及时作出响应。对于这些参数之外的业务，将销售机会介绍给相关的销售部同事。

Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.

与其他销售渠道（例如，酒店内资源）进行合作，以确保销售工作相互协调、相互补充且不重复。

Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.

了解整个市场情况 - 竞争对手的优势和弱点、经济趋势、供需情况等，以及如何据此开展销售。

Ensure business booked is within hotel parameters. Close the best opportunities for the property based on market conditions and the property’s needs.

确保预订业务在酒店参数范围之内。根据市场状况和酒店需求完成酒店的***销售商机。

Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.

执行并支持预订业务的各方面运作（例如，生成计划书、撰写合同、客户信件）。根据酒店和品牌标准，将准确、完整的信息及时传送给活动部门。

Actively up-sell each business opportunity to maximize revenue.

积极主动地拓展业务机会，以实现利润最大化。

 Drive customer loyalty through excellent customer service throughout the sales process. Serve the customer by understanding their needs and recommending appropriate features and services that best meet their needs. Build and strengthen relationships with existing and new customers to enable future bookings.

通过在销售过程中为客户提供优质服务，从而提升客户忠诚度。通过了解客户的需求并推荐最符合客户需求的、适当的功能和服务，来为客户提供服务。建立并加强与现有客户和新客户的关系，以实现未来预订。

Build and maintain strong working relationships with key internal and external stakeholders.

建立并维护与主要内部和外部有关各方的良好的工作关系。

Understand and actively utilize company marketing initiative/incentives to close business.

了解并积极地利用公司的市场营销计划/激励计划来达成业务。

Follow up on opportunities uncovered by the proactive sales team.

对于主动销售团队发现的机会进行追踪。

Implement process improvements and best practices.

实施流程改进和***做法。
 
Establish clear expectations for customers and properties throughout the sales process.

在整个销售过程中确立客户和酒店的明确期望。

Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of property and sales leadership team as appropriate.

有效地解决在销售过程中出现的客人相关问题。适时引起酒店和销售领导团队对这些问题的关注。

Execute and support Marriott’s Customer Service Standards and hotel’s Brand Standards.

执行并支持万豪酒店集团的客户服务标准和酒店的品牌标准。

 Participate in and practice daily service basics of the brand (i.e., MHR Genuine Care Basics, R Ways, CY Refresh Service ).

参加并实践品牌日常服务基本知识（如，万豪真挚关爱、万丽之道、万怡清新怡人服务）。

Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

执行优质的客户服务，在客户的计划/活动之前和过程中为客户提供帮助并确保他们的满意度，从而提高客户满意度和忠诚度。

 Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott International.

通过了解客户的需求并推荐最符合客户需求的、适当的功能和服务，来为客户提供服务，同时建立关系及其对万豪国际酒店的忠诚度。

Perform other duties, as assigned, to meet business needs.

执行所指派的其他职责，以满足业务需求。

 

任职要求：

Education and Experience 教育和经验

Required: 基本要求：

Entry level sales and marketing experience

入门级销售和市场营销经验

Preferred:优先条件：

Relevant university or college qualification or degree.

相关本科学位。

Hospitality experience.

具有酒店经验。 举报 分享

天津万丽泰达酒店及会议中心于2004年6月28日正式开业，由万豪国际集团管理，是目前中国区拥有最大规模会议设施的万丽品牌酒店，会议中心面积逾6109平方米，包括一个能容纳800位观众的国际报告厅、两个能容纳1000人的宴会厅和12个中小规模会议室。酒店提供客房、餐饮、会议、商务及娱乐等全方位服务，拥有客房301套，包括51间套房，同时还拥有总面积为12147平方米能同时容纳400辆车的停车楼一座。另外，拥有114间豪华套房的天津泰达行政公寓已于2015年6月份正式开业，实现了酒店双品牌经营、多元化发展。
酒店一直沿用万豪商业哲学，视我们的同事为最有价值资产，如果我们能善待所有同事，令他们开心地工作，这样，客人亦能得到同事们的悉心照顾。酒店时常保持一个信念，就是令每一位客人离开时都能感到称心如意，无论客人是因何而来，在这里总会发现一些美妙新颖的事物。
我们免费为员工提供每日四餐的员工餐，宽敞明亮的宿舍环境（含单独卫生间、淋浴间），如果您对于我酒店的职位有兴趣，欢迎投递简历，或直接申请该职位。请务必在简历中写明您的E-mail（电子邮件）地址和联系电话，我们会将面试通知电邮至您指定的邮箱。
Renaissance Tianjin TEDA Convention Center Hotel was opened on Jun. 28, 2004 and managed by Marriott International Company. As China’s first Renaissance Hotel with the large banquet and conference facilities covering over 6,109 square meters, which including a 800 seats Auditorium, two Ballroom for 1000 people banquet, plus 12 Meeting Rooms. The hotel is a full service property with Guest room, Food & Beverage, Function & Business facilities, etc. It comprises the 301 rooms including 51 suites, and covering 12147 square meters park building with 400 car space. What’s more, TEDA Tianjin Marriott Executive Apartments boasts 114 luxury suite rooms, opened in June 2015,which realize dual-brand management and diversified development.
We have been always preceding the simple commercial philosophy made by Mr. Marriott, the emphasis of which is to regard our associates as the greatest assets. If we take care of every associate and create a pleasant working atmosphere, then our guests can enjoy contented services from our associates. Moreover, there is always a faith in our hotel to ensure each guest leaving with satisfaction. No matter where or why they travel, there’s always something wonderfully new to be found.
福利待遇：
1.酒店提供集体户口，帮助应届毕业生解决户口留津；
2.完善的福利待遇, 带薪年假，季度奖，年终奖，语言津贴，取暖补助/防暑降温补助、市区班车，五险一金；
3.免费提供住宿及用餐，宿舍内配有独立卫生间，独立淋浴间，24小时热水供给；
4.完善的培训发展体系，带薪培训，为员工提供语言/服务技能/品牌文化等多种培训；
5.丰富多彩的员工活动，如:员工风采大赛/发现泰达/摄影大赛/优秀员工评选/员工生日会等；
6.酒店配有员工活动室，内有台球桌/图书报刊/电视，丰富员工生活；
7.可享受万豪集团酒店内部员工折扣优惠客房；
8.班干部/党员优先；
9.国际平台的发展空间。