CN-FC-Customer Service Representative,Elotex(职位编号：2012-336875-03)
AkzoNobel 阿克苏诺贝尔 - Functional Chemicals
- 公司性质：外资(欧美)
- 公司行业：石油/化工/矿产/地质
职位信息
- 发布日期：2012-07-30
- 工作地点：上海
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：其他
- 职位类别：客服专员/助理(非技术)
职位描述
AkzoNobel is the largest global paint and coatings company and a major producer of specialty chemicals. We supply industries and consumers worldwide with innovative products and are passionate about developing sustainable answers for our customers. Our portfolio includes well known brands such as Dulux, Sikkens, International and Eka. Headquartered in Amsterdam, the Netherlands, we are a Global Fortune 500 company and are consistently ranked as one of the leaders in the area of sustainability. With operations in more than 80 countries, our 55,000 people around the world are committed to excellence and delivering Tomorrow's Answers Today？.
Responsibilities:
1.Process domestic and export orders with procedures and coordinate with regional sales on orders follow up, handle the customer's inquires and complaints
2.Coordinate with Production Planner and the logistic to ensure smooth delivery of orders to customers, manager urgent/special orders with close work with production and logistic departments
3.Coordinate with credit and business controller to check customers' credit status according to established policies / practices and assist sales communicate with customers to settle credit issues. Track customers' payment.
4.File/keep the information related to customer.
5.Maintain and update the necessary information/data related to customer, material etc. in SAP system 6.Other projects as directed by the supervisor 7.Act as backup to other colleagues.
Requirements:
1.College degree and above, international trade background is a plus.
2.Minimum of 3 years of relevant working experience in customer service.
3.Good command of English.
4.Familiar with SAP.
Responsibilities:
1.Process domestic and export orders with procedures and coordinate with regional sales on orders follow up, handle the customer's inquires and complaints
2.Coordinate with Production Planner and the logistic to ensure smooth delivery of orders to customers, manager urgent/special orders with close work with production and logistic departments
3.Coordinate with credit and business controller to check customers' credit status according to established policies / practices and assist sales communicate with customers to settle credit issues. Track customers' payment.
4.File/keep the information related to customer.
5.Maintain and update the necessary information/data related to customer, material etc. in SAP system 6.Other projects as directed by the supervisor 7.Act as backup to other colleagues.
Requirements:
1.College degree and above, international trade background is a plus.
2.Minimum of 3 years of relevant working experience in customer service.
3.Good command of English.
4.Familiar with SAP.
公司介绍
AkzoNobel is the largest global paint and coatings company and a major producer of specialty chemicals. We supply industries and consumers worldwide with innovative products and are passionate about developing sustainable answers for our customers. Our portfolio includes well known brands such as Dulux, Sikkens, International and Eka. Headquartered in Amsterdam, the Netherlands, we are a Global Fortune 500 company and are consistently ranked as one of the leaders in the area of sustainability. With operations in more than 80 countries, our 55,000 people around the world are committed to excellence and delivering Tomorrow's Answers Today™.
阿克苏诺贝尔是全球最大的油漆和涂料企业，也是专业化学品的主要生产商。我们 为全球工业与广大消费者提供创新产品，全情投入为客户打造各种可持续发展的解 决方案。我们旗下品牌阵容鼎盛，拥有多乐士(Dulux)、新劲(Sikkens)、国际(International) 和依卡(Eka) 等著名品牌。阿克苏诺贝尔总部设在荷兰阿姆斯特丹， 作为财富500强企业之一，我们也一贯在可持续发展领域保持领先。我们广布全球8 0多个国家的55,000名员工不断追求卓越，力争“今日提交明日答案”(Tomorrow' s Answers Today™)。
阿克苏诺贝尔是全球最大的油漆和涂料企业，也是专业化学品的主要生产商。我们 为全球工业与广大消费者提供创新产品，全情投入为客户打造各种可持续发展的解 决方案。我们旗下品牌阵容鼎盛，拥有多乐士(Dulux)、新劲(Sikkens)、国际(International) 和依卡(Eka) 等著名品牌。阿克苏诺贝尔总部设在荷兰阿姆斯特丹， 作为财富500强企业之一，我们也一贯在可持续发展领域保持领先。我们广布全球8 0多个国家的55,000名员工不断追求卓越，力争“今日提交明日答案”(Tomorrow' s Answers Today™)。