Field Service Engineer
罗克韦尔自动化(中国)有限公司
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：仪器仪表/工业自动化
职位信息
- 发布日期：2017-01-12
- 工作地点：杭州
- 招聘人数：1人
- 工作经验：5-7年经验
- 学历要求：本科
- 语言要求：英语
- 职位月薪：10000-14999/月
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
Position Summary:
Drive service and technical Support for the Greater China, including Drives Startup works, maintenance and troubleshooting on site, customer training, as well as drive correlative projects management.
Key Responsibilities:
1. Responsible for providing on-site Drives products commissioning and troubleshooting as well as technical support on service to Customers/CSM, involvement engineering and implementing field modernization.
2. Responsible for Customer Drive equipments/devices periodically maintenance and examination service.
3. Responsible for external customer training in China.
4. Responsible for function as the primary support of drive spare parts selection and parts tracking
5. Responsible for providing the right off site and on site communication to product Biz Units. Basic fault analyze skill is required.
6. Responsible for supplying good paperwork of field service and engineering. Ensure all related documentation is well prepared.
7. Responsible for execution of drive retrofit project. Include proposal preparation, parts selection, drawing design and onsite commissioning.
Minimum Qualifications:
1. University Degree in Electrical or Automation Engineering.
2. Approximately 3~4 yeas of minimum experience in drive Engineering/Site support.
3. Strong communications are essential.
4. Rockwell Automation products knowledge/work experience is preferred.
5. Project manage and execution experience is preferred
6. Strong reading and writing communications are essential and require fair English speaking capabilities.
7. Ability to work well in a team environment.
8. Able and willing to travel or work frequently in site environment.
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Position Summary:
Drive service and technical Support for the Greater China, including Drives Startup works, maintenance and troubleshooting on site, customer training, as well as drive correlative projects management.
Key Responsibilities:
1. Responsible for providing on-site Drives products commissioning and troubleshooting as well as technical support on service to Customers/CSM, involvement engineering and implementing field modernization.
2. Responsible for Customer Drive equipments/devices periodically maintenance and examination service.
3. Responsible for external customer training in China.
4. Responsible for function as the primary support of drive spare parts selection and parts tracking
5. Responsible for providing the right off site and on site communication to product Biz Units. Basic fault analyze skill is required.
6. Responsible for supplying good paperwork of field service and engineering. Ensure all related documentation is well prepared.
7. Responsible for execution of drive retrofit project. Include proposal preparation, parts selection, drawing design and onsite commissioning.
Minimum Qualifications:
1. University Degree in Electrical or Automation Engineering.
2. Approximately 3~4 yeas of minimum experience in drive Engineering/Site support.
3. Strong communications are essential.
4. Rockwell Automation products knowledge/work experience is preferred.
5. Project manage and execution experience is preferred
6. Strong reading and writing communications are essential and require fair English speaking capabilities.
7. Ability to work well in a team environment.
8. Able and willing to travel or work frequently in site environment.
职能类别： 售前/售后技术支持工程师
公司介绍
罗克韦尔自动化(NYSE:ROK)是全球领先的专门从事工业自动化与信息技术领域的企业之一，致力于帮助其客户提高生产力并推动世界实现可持续发展。罗克韦尔自动化公司总部位于威斯康星州密尔沃基，员工总数约为 23,000人，客户遍布全球80多个国家/地区。
1988年罗克韦尔自动化进入中国，在国内有2000多名雇员，并设有五个培训中心，一个研发中心，一个软件开发中心，三个OEM中心，两个生产基地。
罗克韦尔自动化集成控制和信息平台是制造业实现智能、安全和可持续生产的的基础。它帮助制造业利用互联企业实现未来智能制造愿景，提高决策水平和国际竞争力。
“罗克韦尔自动化与中国大学共勉”项目开始于1998年，和国内70多所高校合作建立联合实验室，累计捐赠2.56亿人民币的设备、奖学和奖教金。该项目在持续不断地进行中。
1988年罗克韦尔自动化进入中国，在国内有2000多名雇员，并设有五个培训中心，一个研发中心，一个软件开发中心，三个OEM中心，两个生产基地。
罗克韦尔自动化集成控制和信息平台是制造业实现智能、安全和可持续生产的的基础。它帮助制造业利用互联企业实现未来智能制造愿景，提高决策水平和国际竞争力。
“罗克韦尔自动化与中国大学共勉”项目开始于1998年，和国内70多所高校合作建立联合实验室，累计捐赠2.56亿人民币的设备、奖学和奖教金。该项目在持续不断地进行中。
联系方式
- Email：dalian@ra.rockwell.com
- 公司地址：大连市软件园东路40号22号楼10/11层