高级服务工程师Senior Service Engineer
安德里茨(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-01-18
- 工作地点:上海-杨浦区
- 招聘人数:1人
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:15000-20000/月
- 职位类别:售前/售后技术支持工程师
职位描述
职位描述:
Position Summary
岗位概述
?Communicate with customers to understand and collect Andritz ME plant information;
与客户沟通,了解和收集安德里茨ME部门的车间信息;
?Visit customers’ plants to feedback related service and spare parts request.
访问客户的工厂,并对相关服务和备件要求做出反馈。
?Provide after-market operational and mechanical assistance to existing installations mainly for Kaiser punching and metal forming presses.
为现有设备提供售后操作和机械辅助,主要用于Kaiser冲压和金属成型压机。
?Maintain good relations with customers
与客户保持良好的关系
Major Duties
主要职责
?Travel as required to check the status of Andritz ME products at customers’ site and make technical proposal accordingly if necessary; Provide product presentations to the customers.
根据需要进行外勤出差,检查安德里茨ME产品在客户处的状态,并在必要时提出相应的技术建议,向客户提供产品演示。
?Provide the necessary technical support for the customer regarding the provision of the spare parts and advises the customer in all question related to the operation of ME products, mainly Kaiser punching and metal forming presses;
为客户提供备件的必要技术支持,并就ME产品(主要是Kaiser冲压和金属成型压力机)的操作问题向客户提供咨询;
?Provide the necessary support to the customer regarding aftermarket – service activities and spare part planning efforts. Prepare related service documentation;
为客户提供关于售后服务和备件计划工作的必要支持,准备相关服务文件;
?Assist and support in drafting technical specifications and proposals to the customers
为客户的技术规范和建议书的草拟提供协助和支持
?Provide onsite service, identify and resolve customers’ problems with follow up service report.
提供现场服务,识别和解决客户的问题,跟进服务报告。
?Maintain a good understanding of Andritz ME products and trouble shoots at site when required.
要具备对安德里茨ME产品和现场的故障排除的良好了解。
?Update the performance data sheet according to the test on site for sales and recommended performance data;
根据现场销售和推荐性能数据测试,更新性能数据表;
Competence
任职资格
?College or bachelor degree of mechanical and electrical engineering
本科学历,机械和电气工程相关专业。
?More than three years experience of production or service experience of the mechanical industry
三年以上机械行业的生产或服务经验
?Good CAD knowledge
熟悉CAD 相关知识
?Good mechanical and electrical skills in steel industry or auto pressing
金属行业或汽车冲压行业熟练的机械和电气技能
?Good English in writing, reading and speaking
良好的英语书写,阅读和口语能力
?Good cooperation with team spirit
良好的团队合作精神
?Good communication skill with customer and internal
与客户和内部人员能够良好沟通
?Self-motivated, practical, Open-minded and hard working.
能自我激励,脚踏实地,外向和努力工作
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Position Summary
岗位概述
?Communicate with customers to understand and collect Andritz ME plant information;
与客户沟通,了解和收集安德里茨ME部门的车间信息;
?Visit customers’ plants to feedback related service and spare parts request.
访问客户的工厂,并对相关服务和备件要求做出反馈。
?Provide after-market operational and mechanical assistance to existing installations mainly for Kaiser punching and metal forming presses.
为现有设备提供售后操作和机械辅助,主要用于Kaiser冲压和金属成型压机。
?Maintain good relations with customers
与客户保持良好的关系
Major Duties
主要职责
?Travel as required to check the status of Andritz ME products at customers’ site and make technical proposal accordingly if necessary; Provide product presentations to the customers.
根据需要进行外勤出差,检查安德里茨ME产品在客户处的状态,并在必要时提出相应的技术建议,向客户提供产品演示。
?Provide the necessary technical support for the customer regarding the provision of the spare parts and advises the customer in all question related to the operation of ME products, mainly Kaiser punching and metal forming presses;
为客户提供备件的必要技术支持,并就ME产品(主要是Kaiser冲压和金属成型压力机)的操作问题向客户提供咨询;
?Provide the necessary support to the customer regarding aftermarket – service activities and spare part planning efforts. Prepare related service documentation;
为客户提供关于售后服务和备件计划工作的必要支持,准备相关服务文件;
?Assist and support in drafting technical specifications and proposals to the customers
为客户的技术规范和建议书的草拟提供协助和支持
?Provide onsite service, identify and resolve customers’ problems with follow up service report.
提供现场服务,识别和解决客户的问题,跟进服务报告。
?Maintain a good understanding of Andritz ME products and trouble shoots at site when required.
要具备对安德里茨ME产品和现场的故障排除的良好了解。
?Update the performance data sheet according to the test on site for sales and recommended performance data;
根据现场销售和推荐性能数据测试,更新性能数据表;
Competence
任职资格
?College or bachelor degree of mechanical and electrical engineering
本科学历,机械和电气工程相关专业。
?More than three years experience of production or service experience of the mechanical industry
三年以上机械行业的生产或服务经验
?Good CAD knowledge
熟悉CAD 相关知识
?Good mechanical and electrical skills in steel industry or auto pressing
金属行业或汽车冲压行业熟练的机械和电气技能
?Good English in writing, reading and speaking
良好的英语书写,阅读和口语能力
?Good cooperation with team spirit
良好的团队合作精神
?Good communication skill with customer and internal
与客户和内部人员能够良好沟通
?Self-motivated, practical, Open-minded and hard working.
能自我激励,脚踏实地,外向和努力工作
职能类别: 售前/售后技术支持工程师
关键字: 服务支持 机电工程
公司介绍
ANDRITZ is an international technology group providing plants, systems, equipment, and services for various industries. The company is one of the technology and global market leaders in the hydropower business, the pulp and paper industry, the metal working and steel industries, and in solid/liquid separation in the municipal and industrial segments. Other important fields of business are animal feed and biomass pelleting, as well as automation, where ANDRITZ offers a wide range of innovative products and services in the IIoT (Industrial Internet of Things) sector under the brand name of Metris. In addition, the company is active in power generation (steam boiler plants, biomass power plants, recovery boilers, and gasification plants) and environmental technology (flue gas and exhaust gas cleaning plants) and offers equipment for the production of nonwovens, dissolving pulp, and panelboard, as well as recycling plants.
安德里茨集团是全球领先的国际技术集团,为各行业提供一流的工厂、系统、设备和服务。其业务广泛涉及水电、制浆造纸、金属行业以及市政和工业领域的固/液分离,其他重要的业务领域包括动物饲料和生物质造粒及自动化设备,并成为上述行业的技术和全球市场领导者。安德里茨旗下子品牌Metris为以上业务板块提供广泛的工业物联网创新产品及服务。此外,安德里茨还致力于电力生产(蒸汽锅炉、生物质锅炉、碱回收锅炉以及气化炉)以及环保技术(烟气和废气净化装置),并提供无纺布生产、溶解浆、人造板以及回收业务等设备。
ANDRITZ stands for passion, partnership, perspectives and versatility – core values to which the company is committed. The listed Group is headquartered in Graz, Austria. With almost 170 years of experience, 29,000 employees, and more than 280 locations in over 40 countries worldwide, ANDRITZ is a reliable and competent partner and helps its customers to achieve their corporate and sustainability goals.
激情,伙伴,远见,应变是安德里茨承诺的核心价值观。集团总部位于奥地利格拉茨。拥有170年的经验,29,000名员工以及遍布40多个国家的280多个办事处和分支机构。安德里茨是可靠得力的合作伙伴,能帮助客户实现其企业和可持续发展目标。
相关网站
如果您想得到更多安德里茨集团的全球战略和业务,请访问安德里茨的官方主页
**********************/china-cn
如果您想得知更多安德里茨的职业发展,请访问以下页面:
**********************/group/gr-careers.htm
对于安德里茨(中国)有限公司,我们为您提供了以下的中文页面:
**********************/zh/locations/se-content-newpase-andritz-technologies-ltd-foshan-chinage.htm
请关注我们的微信公众平台:安德里茨(中国)
查找微信公众账号“Andritz-HR”
安德里茨集团是全球领先的国际技术集团,为各行业提供一流的工厂、系统、设备和服务。其业务广泛涉及水电、制浆造纸、金属行业以及市政和工业领域的固/液分离,其他重要的业务领域包括动物饲料和生物质造粒及自动化设备,并成为上述行业的技术和全球市场领导者。安德里茨旗下子品牌Metris为以上业务板块提供广泛的工业物联网创新产品及服务。此外,安德里茨还致力于电力生产(蒸汽锅炉、生物质锅炉、碱回收锅炉以及气化炉)以及环保技术(烟气和废气净化装置),并提供无纺布生产、溶解浆、人造板以及回收业务等设备。
ANDRITZ stands for passion, partnership, perspectives and versatility – core values to which the company is committed. The listed Group is headquartered in Graz, Austria. With almost 170 years of experience, 29,000 employees, and more than 280 locations in over 40 countries worldwide, ANDRITZ is a reliable and competent partner and helps its customers to achieve their corporate and sustainability goals.
激情,伙伴,远见,应变是安德里茨承诺的核心价值观。集团总部位于奥地利格拉茨。拥有170年的经验,29,000名员工以及遍布40多个国家的280多个办事处和分支机构。安德里茨是可靠得力的合作伙伴,能帮助客户实现其企业和可持续发展目标。
相关网站
如果您想得到更多安德里茨集团的全球战略和业务,请访问安德里茨的官方主页
**********************/china-cn
如果您想得知更多安德里茨的职业发展,请访问以下页面:
**********************/group/gr-careers.htm
对于安德里茨(中国)有限公司,我们为您提供了以下的中文页面:
**********************/zh/locations/se-content-newpase-andritz-technologies-ltd-foshan-chinage.htm
请关注我们的微信公众平台:安德里茨(中国)
查找微信公众账号“Andritz-HR”
联系方式
- Email:andritz.china@andritz.com
- 公司地址:光华路7号汉威大厦
- 电话:18576567686