天津 [切换城市] 天津招聘天津客服及技术支持招聘天津售前/售后技术支持工程师招聘

IO Technical Service Advisor

道达尔润滑油(中国)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2017-04-19
  • 工作地点:青岛
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:10000-14999/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Responsibility:

Technical Support
  
1.Review and update technical materials to meet requirements from sales team and customers.
2.Build and maintain technical and product application database to ensure technical support efficiency.
3.Field visit with network sales during pre-sales and after-sales to assist on expanding the business.
4.Onsite technical support and trouble shooting at customer’s application and give the suggestion on the solutions;
5.Focus on important segments / Niche product applications and give professional technical support;
6.Support to launch and popularize new products, support for the new application of products;
7.Implement Lubrication Audits to get improvements on maintenance cost savings through our solutions;
8.Organize and provide proper technical training to IO sales team and IO distributors.
9.Assist with the interpretation of oil analysis results for IO sales team and customers.
10.Give presentation to the national and local IO customer seminars.
11.Implement the action plan of technical Department.

Technical Communication
  
1.Communicate closely with IO Market / Product managers regarding the specific products information.
2.Develop and maintain a library of technical competitive information to be shared in the zone;
3.Feedback for the technical service programs to be more efficient for IO business supports;
4.Collect IO product, application and services information on the competition, and share internally;
5.Participate the exhibition, seminar to present TOTAL for image promotion in need.
 
Qualification:

1. Bachelor degree or above in Mechanical Engineering or Chemical industry;
2. At least 3 years work experience in chemicals or mechanical, lubricant industry experience will be a plus;
3. Excellent service attitude, Adaptable to frequent business travels;
4. Excellent communication and expression skills;
5. Team work player, can work independently;
6. Fluent in English, technical in Word/Excel/PPT
7. Desire to lean and develop skill and knowledge base.
8. Willingness to work a flexible schedule and undertake business travel (more than 50% travel is required).

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职能类别: 售前/售后技术支持工程师

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公司介绍

道达尔是全球第四大国际石油天然气公司,并通过子公司SunPower在全球太阳能市场居领先地位。我们在130多个国家开展业务,涵盖石油天然气的勘探与生产、炼油、石化以及燃油、润滑油的销售。我们的愿景是成为负责任的大型能源企业。我们的近10万名员工致力于向全球客户提供更安全、更清洁、更高效和更创新的能源产品,造福尽可能多的人。
 
作为***家进入中国海上油气勘探和参与中国炼油业务的国际石油公司,道达尔目前在中国拥有近5,000名本土员工,积极参与中国能源行业全产业链环节——从上游到下游与化工,与中国合作伙伴们分享经验、技术和专业知识,建立双赢互利的合作关系,共同发展国内外能源业务。

联系方式

  • Email:Angela.xu@total.com
  • 公司地址:天津港保税区海滨八路68号