Field Service Engineer 服务工程师
杭州瑞诺企业管理咨询有限公司
- 公司规模：少于50人
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2016-12-16
- 工作地点：上海-黄浦区
- 招聘人数：1人
- 语言要求：英语
- 职位月薪：10000-14999/月
- 职位类别：项目管理 售前/售后技术支持工程师
职位描述
职位描述：
Responsibilities:
The Field Service Engineer is a key player in almost every company delivery. This includes everything from managing installations of new equipment to advanced trouble shooting, suggestions on spare parts, up-grades and services to be conducted.
Tasks: The Field Service Engineer will independently manage company scope of delivery at customer sites. This includes technical supervision of installation, commissioning and service as well as reporting and communicating with both customers and head quarters.
-
Additional roles:
- Technical sales/ sales support, Technical support to customers on phone/remote connection and e-mail.
Context:
The Field Service Engineer is part of the In Service Support organization (ISS) with colleagues both in Sweden and the US. The field service engineer works closely with both other Field Service Engineers, System Engineers, Mechanical Engineers as well as project managers.
Reporting and Relationships:
The Field Service Engineer reports to the Manager of Service and Support. In specific projects, he/she will report to an appointed project manager. At customer sites, the FSE is the company interface towards the customer so managing customer relations is an important part of the work.
Expected results & challenges:
The FSE will manage the site part of a project through the stages of planning, managing hired
contractors when needed, secure technical performance of the equipment up until customer
acceptance and handover. The same goes for the Service and/or up-grade of older equipment
Experience
Previous relevant experience:
- A few years of experience from technical/engineering roles is needed. Experience
from control systems is an advantage.
Additional qualifications:
- The ability to travel and stay at customer sites for shorter or longer periods (from a few
days up to a few months) is needed.
Education:
B.Sc. in Mechanical/ Fluid or Electrical engineering.
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Responsibilities:
The Field Service Engineer is a key player in almost every company delivery. This includes everything from managing installations of new equipment to advanced trouble shooting, suggestions on spare parts, up-grades and services to be conducted.
Tasks: The Field Service Engineer will independently manage company scope of delivery at customer sites. This includes technical supervision of installation, commissioning and service as well as reporting and communicating with both customers and head quarters.
-
Additional roles:
- Technical sales/ sales support, Technical support to customers on phone/remote connection and e-mail.
Context:
The Field Service Engineer is part of the In Service Support organization (ISS) with colleagues both in Sweden and the US. The field service engineer works closely with both other Field Service Engineers, System Engineers, Mechanical Engineers as well as project managers.
Reporting and Relationships:
The Field Service Engineer reports to the Manager of Service and Support. In specific projects, he/she will report to an appointed project manager. At customer sites, the FSE is the company interface towards the customer so managing customer relations is an important part of the work.
Expected results & challenges:
The FSE will manage the site part of a project through the stages of planning, managing hired
contractors when needed, secure technical performance of the equipment up until customer
acceptance and handover. The same goes for the Service and/or up-grade of older equipment
Experience
Previous relevant experience:
- A few years of experience from technical/engineering roles is needed. Experience
from control systems is an advantage.
Additional qualifications:
- The ability to travel and stay at customer sites for shorter or longer periods (from a few
days up to a few months) is needed.
Education:
B.Sc. in Mechanical/ Fluid or Electrical engineering.
职能类别： 项目管理 售前/售后技术支持工程师
关键字： Field Service Engineer 现场服务 服务工程师 Servie Engineer 安装 调试
公司介绍
Talentor Group is a tightly-woven network of smart people around the globe. Our business is executive search on an international level leveraging the local know-how of our partners. We are continually expanding our network and love to make connections with people who share our standards and expertise.
Established in 2007, Talentor China has been serving our global clients with commitment on high service quality and professional ethics. We have successfully placed numerous candidates, who have become the real drive for their organizaitons. Currently we have offices in Shanghai and Hangzhou.
www.talentor.com;www.renochina.com
Established in 2007, Talentor China has been serving our global clients with commitment on high service quality and professional ethics. We have successfully placed numerous candidates, who have become the real drive for their organizaitons. Currently we have offices in Shanghai and Hangzhou.
www.talentor.com;www.renochina.com