Deputy General Manager
上海毅朗商业有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:物业管理/商业中心 奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2016-12-03
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:本科
- 语言要求:英语 熟练 意大利语 一般
- 职位月薪:30000-39999/月
- 职位类别:副总经理/副总裁 店长/经理
职位描述
职位描述:
Responsibilities:
- Lead by example in all areas of restaurant operations to create a strong team
- Resolve any customer issues effectively and discreetly.
- Maintain excellent customer service standards in the restaurant.
- Retain high quality standards for freshness, taste, and consistency. Check that recipes are followed accurately.
- Have complete knowledge of all menu items, their garnish, contents and preparation methods. Be ready to answer any customer questions.
- Monitor cleanliness and sanitation at all times, and work with other staff to ensure proper food safety procedures.
- Identify opportunities for quality/service improvements, cost savings, other operational enhancements.
- Monitor food cost, labor cost, waste/spoilage, and other operational expenses to help ensure the financial success of the restaurant.
- Monitor the ordering processes for each department, ensure they are controlling costs.
- Monitor training programs and sign off to give new employee permission to start work. Provide on-the-job training/ direction, communicate additional training needs to senior management.
- Complete an accurate monthly inventory count. .
- Ensure accurate daily closing, and cash management.
- Follow all safety policies to ensure a safe work area.
- Implement marketing programs, promotions.
- Have the ability to fully operate the POS system.
- Check all sections schedules and give final approval.
- Analyze performance vs. targets, develop improvement suggestions and discuss with senior management.
- As a member of the overall management team, support company initiatives beyond the call of daily duty.
Skill Requirements:
Technical skills
- Minimum 10 years of high-class restaurant / 4 or 5-star hotel experience, at least 5 years of which in high-class restaurant / 4 or 5-star hotel management. Must include management of kitchen and service operations.
- Organization skills, including prioritizing of workload and task delegation.
- Restaurant sanitation and cleanliness.
- Inventory management for perishable products.
- Good financial data analytical skills, good ability to prioritize.
- Understanding of customer satisfaction drivers.
- Team leadership: track record in managing team performance; employee assessment with appropriate action taken.
Personal skills
- Fluent in English and Mandarin, both written and spoken. Italian is preferable
- Outgoing personality for customer and staff interaction.
- Passion for quality and customer satisfaction.
- Honesty and integrity.
- Overseas background with relevant major is preferable.
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Responsibilities:
- Lead by example in all areas of restaurant operations to create a strong team
- Resolve any customer issues effectively and discreetly.
- Maintain excellent customer service standards in the restaurant.
- Retain high quality standards for freshness, taste, and consistency. Check that recipes are followed accurately.
- Have complete knowledge of all menu items, their garnish, contents and preparation methods. Be ready to answer any customer questions.
- Monitor cleanliness and sanitation at all times, and work with other staff to ensure proper food safety procedures.
- Identify opportunities for quality/service improvements, cost savings, other operational enhancements.
- Monitor food cost, labor cost, waste/spoilage, and other operational expenses to help ensure the financial success of the restaurant.
- Monitor the ordering processes for each department, ensure they are controlling costs.
- Monitor training programs and sign off to give new employee permission to start work. Provide on-the-job training/ direction, communicate additional training needs to senior management.
- Complete an accurate monthly inventory count. .
- Ensure accurate daily closing, and cash management.
- Follow all safety policies to ensure a safe work area.
- Implement marketing programs, promotions.
- Have the ability to fully operate the POS system.
- Check all sections schedules and give final approval.
- Analyze performance vs. targets, develop improvement suggestions and discuss with senior management.
- As a member of the overall management team, support company initiatives beyond the call of daily duty.
Skill Requirements:
Technical skills
- Minimum 10 years of high-class restaurant / 4 or 5-star hotel experience, at least 5 years of which in high-class restaurant / 4 or 5-star hotel management. Must include management of kitchen and service operations.
- Organization skills, including prioritizing of workload and task delegation.
- Restaurant sanitation and cleanliness.
- Inventory management for perishable products.
- Good financial data analytical skills, good ability to prioritize.
- Understanding of customer satisfaction drivers.
- Team leadership: track record in managing team performance; employee assessment with appropriate action taken.
Personal skills
- Fluent in English and Mandarin, both written and spoken. Italian is preferable
- Outgoing personality for customer and staff interaction.
- Passion for quality and customer satisfaction.
- Honesty and integrity.
- Overseas background with relevant major is preferable.
职能类别: 副总经理/副总裁 店长/经理
公司介绍
芬琴集团创建于1979年, 其业务主要集中于三个领域:时尚、 零售和房地产开发。 其房地产开发业务包括一个主要由零售和住宅/酒店资产组成的投资组合, 价值约合18亿美元。 该集团目前管理着20多个开发项目, 总面积逾60万平方米。 在时尚和零售领域, 芬琴集团持有多项许可, 并创建了包括Calvin Klein、Guess及Jean Paul Gaultier在内的众多重要全球品牌。 他们与多家主要意大利品牌保持着密切的合作关系, 这为其奥特莱斯业务提供了有力的支持。
RDM始创于意大利,集团在该地区拥有相当成功的房地产开发项目经验。RDM以极富战略性的布局在意大利各地设立了多个名品奥特莱斯,其精心策划的选址都最大程度地增加了集团的收益。在RDM开发的众多项目之中,还包括欧洲最大的奥特莱斯购物中心Serravalle。
此外,RDM也是中国名品奥特莱斯的开发商。RDM在北京周边开发了名为佛罗伦萨小镇的名品奥特莱斯。2012年芬琴成为Silk Road Holdings股东并由RDM管理开发佛罗伦萨小镇。作为同类中的佼佼者芬琴集团自 1986年进入中国市场,在拥有15年奥特莱斯管理经验的董事总经理及10年奥特莱斯管理经验的运营经理的意大利管理团队的支持下在该地区积累了丰富的奥 特莱斯运营经验。
佛罗伦萨小镇-上海名品奥特莱斯设计灵感源自意大利经典建筑、石桥、喷泉、广场和门廊点缀着一座座意大利式经典建筑。在购物和游览之余,还可在超过10家不同风味的户外咖啡厅、餐厅品尝地道的意大利餐以及中西方美食。佛罗伦萨小镇-上海名品奥特莱斯为中国消费者带来前所未有的购物体验,为家人、朋友和爱侣提供全日购物享受的***选择。
佛罗伦萨小镇上海名品奥特莱斯坐落于浦东新区祝桥镇华洲路和海滨路交口,位于迪斯尼乐园和上海浦东国际机场之间,周边有上海绕城高速、华夏高架路、迎宾高速等公路交通,离地铁2号线远东大道站仅400米,另有公交枢纽规划在建。
RDM始创于意大利,集团在该地区拥有相当成功的房地产开发项目经验。RDM以极富战略性的布局在意大利各地设立了多个名品奥特莱斯,其精心策划的选址都最大程度地增加了集团的收益。在RDM开发的众多项目之中,还包括欧洲最大的奥特莱斯购物中心Serravalle。
此外,RDM也是中国名品奥特莱斯的开发商。RDM在北京周边开发了名为佛罗伦萨小镇的名品奥特莱斯。2012年芬琴成为Silk Road Holdings股东并由RDM管理开发佛罗伦萨小镇。作为同类中的佼佼者芬琴集团自 1986年进入中国市场,在拥有15年奥特莱斯管理经验的董事总经理及10年奥特莱斯管理经验的运营经理的意大利管理团队的支持下在该地区积累了丰富的奥 特莱斯运营经验。
佛罗伦萨小镇-上海名品奥特莱斯设计灵感源自意大利经典建筑、石桥、喷泉、广场和门廊点缀着一座座意大利式经典建筑。在购物和游览之余,还可在超过10家不同风味的户外咖啡厅、餐厅品尝地道的意大利餐以及中西方美食。佛罗伦萨小镇-上海名品奥特莱斯为中国消费者带来前所未有的购物体验,为家人、朋友和爱侣提供全日购物享受的***选择。
佛罗伦萨小镇上海名品奥特莱斯坐落于浦东新区祝桥镇华洲路和海滨路交口,位于迪斯尼乐园和上海浦东国际机场之间,周边有上海绕城高速、华夏高架路、迎宾高速等公路交通,离地铁2号线远东大道站仅400米,另有公交枢纽规划在建。
联系方式
- 公司地址:上班地址:南京西路1515号嘉里中心1期22楼