天津 [切换城市] 天津招聘天津物流/仓储招聘天津供应链主管/专员招聘

Key Account Program Manager

丹马士环球物流(上海)有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2016-12-14
  • 工作地点:深圳-罗湖区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:大专
  • 语言要求:英语 熟练 粤语 熟练
  • 职位月薪:10000-14999/月
  • 职位类别:供应链主管/专员  商务经理

职位描述

职位描述:
Key Responsibility:
This position is expected to lead the Ops Tower team for the specific account and support program management team to achieve the operation excellent. The person should maintain and follow up operational procedures in order to reach the highest customers service standard and take up the monitoring across origins through various of reports. The incumbent is also responsible to manage the account business with emphasis on driving excellence across origins to fully meet the client’s requirement and support the related projects.
?Close communication with client and origins to delivery excellent customer service globally;
?Ensure all SOPs/Contracts are adhered to and any fall-outs are addressed on priority.
?Drive operation process effectiveness and improve productivity for origins by best practice sharing across origins;
?Meet all internal and external KPI with continuous good monitoring;
?Work jointly and coordinate with other business units to ensure we optimize our operations, products and deliver highest service quality to clients in all origins
?Maintain, develop and manage close working relationship with customer stakeholders.
?Coordinate with the different operational teams involved across the DAMCO organization and achieve a smooth development of the operations.
?Become the true operational expert on the account assigned and drive best practice sharing across countries
?Deliver the vendor compliance to designated account as per agreement
?Responsible for implementation of customer projects and additional business award.
?Participate in strategizing and execution of new operations along with businesses.
?Maintain record and trace-ability of the agreements reached for the easy follow up.
?Participate actively in PM community and best practice sharing.
?Drive various projects to generate additional revenue when possible;
?Support direct manager and account commercial manager to deliver commercial target for existing business expansion and new business.

Core Requirment:
?Education
1)Bachelor's degree or equivalent in business or related field
?Experience
1)5 + years relevant experience with a proven track record in operational management (preferably Damco)
?Language
1)The position requires excellent English in written and verbal communication skills
?Others
1)Understanding and passion for driving Operational Excellence
2)Excellent communication and influence skills
3)Proactive approach towards a continuous improvement philosophy
4)Proven and sustained track record of delivery, with focus on driving results through others
5)Ability to work in a matrix organization and collaborate with different parties across functions and regions
6)Knowledge of risk management with the ability to identify activities
7)Problem solving skills and customer service skills
8)Consistent ability to meet and adhere to deadlines

职能类别: 供应链主管/专员 商务经理

关键字: 货运代理 大客户管理 客服专员 关键客户管理

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公司介绍

The A.P. Moller - Maersk Group
A.P. 穆勒 - 马士基集团
The A.P. Moller - Maersk Group, with its headquarters in Denmark, is a worldwide leading organization with more than 115,000 employees and offices in around 130 countries. The Group is engaged in shipping, logistics, terminal investment and management, retail, oil and gas exploration and manufacturing.
A.P. 穆勒 - 马士基集团是一家源自丹麦的全球化集团公司,在全球130多个国家设有办事机构,拥有逾11.5万名员工。集团的主要业务在航运、物流、码头投资和管理、零售、石油的天然气的开发以及制造业等相关领域。

A.P. Moller - Maersk Group in China
A.P. 穆勒 - 马士基集团在中国
The A.P. Moller - Maersk Group has been operating in China for more than 80 years. The foundation of the Group’s presence in China is characterized by our commitment to serve foreign trade, continued expansion, investments with mutual benefits, and good corporate citizenship.
With more than 100 offices and 11,000 employees in China, the Group’s operations include an extensive network of offices, wholly-owned and joint venture transportation companies, logistics companies and industrial enterprises, as well as investment in and management and operation of marine terminals in key coastal cities in China.
The A.P. Moller - Maersk Group is also a major buyer of vessels and marine equipments made in China as well as consumer products for the Group’s supermarkets in Europe.
A.P. 穆勒 - 马士基集团服务于中国的对外贸易已逾80余年。集团在华的立身之本是信守承诺:致力于服务中国的对外贸易、在互利互惠的基础上不断拓展业务,增加投资,争做优秀的企业公民。
今天,集团在中国大陆和中国香港设有100多个办事机构,员工超过1万1千名,并积极参与集装箱航运、物流、集装箱码头运营和管理、多式联运、工业制造与采购以及海事设备维护维修服务。
A.P. 穆勒 - 马士基集团是中国大陆制造的远洋货轮和海运设备的主要采购商,同时还为集团在欧洲的超级市场采购中国产品。

About Damco
关于丹马士
Damco is the new, combined brand of the A.P. Moller - Maersk Group's logistics activities.
丹马士是A.P. 穆勒 - 马士基集团旗下为客户提供供应链管理与货代专业服务的一个新的联合品牌。
Damco offers a broad range of supply chain management and freight forwarding services to customers all over the world, and has 10,500 colleagues in 280 offices, covering over 93 countries in Africa, Asia, North America, Europe, Middle East, and Latin America.
凭借在亚洲、非洲、北美洲、欧洲、中东和拉丁美洲超过93个国家的280个办事处以及1万零5百名员工,丹马士为全世界的客户提供广泛的供应链管理和货运代理服务。
In Damco, we pride ourselves with having people who have the energy to go the extra mile to find the most reliable, efficient solution for our customers - and deliver on our promises. In every Damco office around the world, we have local people, who speak the local language and engage with, and make a difference in the communities in which we live and work.
在丹马士,我们以我们的员工为骄傲,他们拥有勇往直前的工作态度,精益求精地为客户寻求最可靠、最有效的解决方案,使承诺成为现实。丹马士在世界各地的办公室均会聘请使用当地语言和了解地区文化的当地员工,融入所在地区,大展鸿图。

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The A. P. Moller – Maersk Group: **************
Damco: *************
A.P. 穆勒 - 马士基集团:**************
丹马士: *************

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  • 公司地址:地址:span天府大道天府软件园