MIS信息分析
大连华钦软件技术有限公司
- 公司性质：合资(非欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2016-11-26
- 工作地点：成都-高新区
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：专业培训
- 语言要求：日语 精通 英语 熟练
- 职位月薪：8000-9999/月
- 职位类别：项目执行/协调人员
职位描述
职位描述：
MIS Executive (Reporting Analyst)
Years of Experience : 3-5 years in Staffing activities
Skill : proficient in MS-Office [Excel/Powerpoint mandate] / understands functioning of Service Desk
Role purpose:
Reporting on SLAs, Reporting on staffing, capacity utilization, seating forecasting and other WFM activities on SLAs
Major activities:
· Creates reports related to staffing, peak seating, capacity utilization, forecasting
· Analyses the historical data and forecast the expected call volume, AHT, pattern & staffing requirements
· Performs other WFM activities that include Intraday Planning, Forecasting Shrinkage regular update of the WFM tool and using CMS Avaya Reports
· Should be able to speak and write in English and Mandarin
知名IT外企
3-5年工作经验
熟练使用Excel，PowerPoint
日语精通，有日本留学工作经验者优先
英文熟练，听说读写精通
工作地点成都天府软件园
举报
分享
MIS Executive (Reporting Analyst)
Years of Experience : 3-5 years in Staffing activities
Skill : proficient in MS-Office [Excel/Powerpoint mandate] / understands functioning of Service Desk
Role purpose:
Reporting on SLAs, Reporting on staffing, capacity utilization, seating forecasting and other WFM activities on SLAs
Major activities:
· Creates reports related to staffing, peak seating, capacity utilization, forecasting
· Analyses the historical data and forecast the expected call volume, AHT, pattern & staffing requirements
· Performs other WFM activities that include Intraday Planning, Forecasting Shrinkage regular update of the WFM tool and using CMS Avaya Reports
· Should be able to speak and write in English and Mandarin
知名IT外企
3-5年工作经验
熟练使用Excel，PowerPoint
日语精通，有日本留学工作经验者优先
英文熟练，听说读写精通
工作地点成都天府软件园
职能类别： 项目执行/协调人员
关键字： MS office 办公软件 SLA
公司介绍
大连华钦软件技术有限公司诚聘
联系方式
- Email：esther.xu@clpsglobal.com
- 公司地址：地址：span香年广场T2