IT Support(IT技术支持）
捷普集团-捷普科技（上海）有限公司 Jabil Circuit (Shanghai) Ltd.
- 公司规模：10000人以上
- 公司性质：外资（欧美）
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2016-11-19
- 工作地点：成都
- 招聘人数：1人
- 工作经验：2年经验
- 职位月薪：3000-4499/月
- 职位类别：技术支持/维护工程师
职位描述
职位描述：
ob Summary
The primary purpose of the Process Engineer I is to Provides technical support to end-users for PC, server, hardware, or software applications & concierge level technical service to all Jabil Leaders. This is to include rapid support for mobile devices such as iPhones, Android, MacBook’s, and Windows laptops, and video and audio conference support. The role will work closely with other technical teams to ensure that all appropriate SLA’s & OLA’s are achieved or exceeded. Support is needed for high-level meetings to include Board meetings, Earnings calls, and Investor meetings. TheProcess Engineer I will strive to keep downtime to a minimum for our Jabil leaders.
Essential Duties & Responsibilities
- Procuring and ordering any needed hardware/software requirements.
- Be present and available for major meetings to ensure equipment works properly
- Work closely with the other IT groups to provide first line technical support, ensuring assigned calls are responded to, diagnosed and resolved swiftly and effectively in line with operational level agreements and service level agreements.
- Test any new major rollout with other IT groups. This is either approve or disapprove any change that could mean downtime for Executive Staff.
- Work closely with our video conference provider to aid in the planning and support of high level video conferences
- Work using own initiative and work within a team environment.
- Maintain an up-to-date level of knowledge with regards to technology
- The role holder would be expected to develop a comprehensive knowledge of the company’s business plans and organization, including key users of technology and their needs.
- Document actions, alterations and procedures to ensure an accurate and accessible record of the current state of the system.
- Assist other members of the team when appropriate to complete tasks in the necessary timescale.
- Keep abreast of trends in technology and its application to understand current best practice, possible alternative solutions and to support problem solving.
- Manage own time to fulfil tasks efficiently, in the correct priority and to the required level of quality, within the context of the objectives supplied by manager.
- Ensure technology supports meets the customer requirements as defined in the Service Level Agreements.
- Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality).
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
- Maintain discretion and confidentiality in all areas pertaining to the IT systems.
- May perform other duties and responsibilities as assigned.
Education & Experience Requirements
- 2 years experience in PC building, rebuilding & maintenance.
- Good communicaton, service orientented attitude, customer focus, sence of urgency, professional demeanor, time managements skills, anaytical thinker.
- All Microsoft apps/utilities.
- Provide on call support .
举报
分享
ob Summary
The primary purpose of the Process Engineer I is to Provides technical support to end-users for PC, server, hardware, or software applications & concierge level technical service to all Jabil Leaders. This is to include rapid support for mobile devices such as iPhones, Android, MacBook’s, and Windows laptops, and video and audio conference support. The role will work closely with other technical teams to ensure that all appropriate SLA’s & OLA’s are achieved or exceeded. Support is needed for high-level meetings to include Board meetings, Earnings calls, and Investor meetings. TheProcess Engineer I will strive to keep downtime to a minimum for our Jabil leaders.
Essential Duties & Responsibilities
- Procuring and ordering any needed hardware/software requirements.
- Be present and available for major meetings to ensure equipment works properly
- Work closely with the other IT groups to provide first line technical support, ensuring assigned calls are responded to, diagnosed and resolved swiftly and effectively in line with operational level agreements and service level agreements.
- Test any new major rollout with other IT groups. This is either approve or disapprove any change that could mean downtime for Executive Staff.
- Work closely with our video conference provider to aid in the planning and support of high level video conferences
- Work using own initiative and work within a team environment.
- Maintain an up-to-date level of knowledge with regards to technology
- The role holder would be expected to develop a comprehensive knowledge of the company’s business plans and organization, including key users of technology and their needs.
- Document actions, alterations and procedures to ensure an accurate and accessible record of the current state of the system.
- Assist other members of the team when appropriate to complete tasks in the necessary timescale.
- Keep abreast of trends in technology and its application to understand current best practice, possible alternative solutions and to support problem solving.
- Manage own time to fulfil tasks efficiently, in the correct priority and to the required level of quality, within the context of the objectives supplied by manager.
- Ensure technology supports meets the customer requirements as defined in the Service Level Agreements.
- Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality).
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
- Maintain discretion and confidentiality in all areas pertaining to the IT systems.
- May perform other duties and responsibilities as assigned.
Education & Experience Requirements
- 2 years experience in PC building, rebuilding & maintenance.
- Good communicaton, service orientented attitude, customer focus, sence of urgency, professional demeanor, time managements skills, anaytical thinker.
- All Microsoft apps/utilities.
- Provide on call support .
职能类别： 技术支持/维护工程师
公司介绍
Jabil 是世界上***型的电子制造服务公司之一，为当今一些***型的公司和品牌提供定制设计、制造、配送和售后服务。我们的全球运营事业已拥有超过 3,700 万平方英尺的制造厂，遍及四大洲的 100 多家工厂，并已雇用 180,000 多名员工。
为确保我们能继续创造经济效益和增长，我们已在多个市场开展运营，包括售后服务、计算与存储、国防与航空、医疗与仪表制造、工业和清洁技术、材料技术、移动通信、网络和电信。此策略已取得成功 — 在十多年内，我们通过坚定不移地致力于适当结合服务、行业、位置、系统和人员，已取得了两位数的增长。Jabil 已使用 “JBL” 代码在纽约证券交易所上市，我们欢迎未来的员工查阅公司的财务概况。
我们为有资历的个人提供平等的雇用机会，无论其种族、宗教、肤色、年龄、国籍、性别、残疾和性取向如何。我们将员工技能、能力、经验和背景的多样化视为一项优势，并在 Jabil 的所有领域中鼓励发挥该优势。
我们主张聘用适当的人员、将他们安排在能贡献一己之力的职位，并为他们提供决策所需的工具和职权。如果您对所做的一切都秉持质量***的心态，且对取得成效充满热情，那么 Jabil 是您的不二之选。
欲更详细了解公司情况，请登录本公司网站。如果您有意应聘所述岗位，请将中英文简历及相关证书复印件选择所述方式寄至公司，并请注明相关应聘职位。来信请寄至本公司。未经录用者，简历恕不退回。谢谢！
公司网站 : ********************
为确保我们能继续创造经济效益和增长，我们已在多个市场开展运营，包括售后服务、计算与存储、国防与航空、医疗与仪表制造、工业和清洁技术、材料技术、移动通信、网络和电信。此策略已取得成功 — 在十多年内，我们通过坚定不移地致力于适当结合服务、行业、位置、系统和人员，已取得了两位数的增长。Jabil 已使用 “JBL” 代码在纽约证券交易所上市，我们欢迎未来的员工查阅公司的财务概况。
我们为有资历的个人提供平等的雇用机会，无论其种族、宗教、肤色、年龄、国籍、性别、残疾和性取向如何。我们将员工技能、能力、经验和背景的多样化视为一项优势，并在 Jabil 的所有领域中鼓励发挥该优势。
我们主张聘用适当的人员、将他们安排在能贡献一己之力的职位，并为他们提供决策所需的工具和职权。如果您对所做的一切都秉持质量***的心态，且对取得成效充满热情，那么 Jabil 是您的不二之选。
欲更详细了解公司情况，请登录本公司网站。如果您有意应聘所述岗位，请将中英文简历及相关证书复印件选择所述方式寄至公司，并请注明相关应聘职位。来信请寄至本公司。未经录用者，简历恕不退回。谢谢！
公司网站 : ********************
联系方式
- Email：duan@jabil.com
- 公司地址：上海市田林路600号 (邮编：200233)