太仓招聘

Purpose of the role:
Responsible for communication, maintenance, service of customers, handle for the feedback of the customers at site.


Scope & Relationships:
Report to customer service supervisor.


Main Responsibilities:

1. Responsible for passing the demand of the customers to the relevant departments of the company;
2. Responsible for communicating with customers about the problems happened in co-operation such as installation, repair etc. and to find the best solution;
3. Responsible for the communication of engineering, technology and other issues.
4. Tracking solving process of problem;
5. Treatment evaluation of customer feedback.
6.To complete other tasks assigned by superior.


Experience:

Minimum 3 year experiences in customer service, familiar with mechanics, electrics, hydraulic.


Qualifications
1. College or above, Strong interpersonal and presentation skills.
2. Good experience in heavy equipment customer service.
3. Demonstrated ability to execute and drive results.
4. Good English communication skills.


岗位设置目的：
负责与客户信息沟通，维护和服务客户，负责现场处理客户反馈。


责任范围和组织关系：
此职位直接向客户主管汇报.


主要职责：
1．负责把客户要求传递到公司相关部门；
2．负责与客户沟通双方在合作中如安装、维修等出现的问题，寻找最佳解决方案；
3．负责工程问题、工艺技术问题及其他问题的沟通。
4．跟踪问题的解决过程；
5．客户反馈处理评价。
6.完成上级委派的其他任务


工作经验：
至少3年的客户服务，了解机械，电气，液压等原理。


任职资格：
1. 大专以上学历，较强的人际交流和表述能力。
2. 有大型设备及项目产品客户服务经验者优先。
3. 良好的执行和驱使结果的能力。
4. 良好的英文交流水平。

Established in 2007 Red Maple is one of the largest wind turbine blade mould manufacturer worldwide, producing over 40 mould sets a year. Situated in Taicang, China, Red Maple has over 600 skilled employees, and is dedicated to the design and manufacture of high quality, innovative mould technology. With complete vertical integration of the mould production process, Red Maple sets the new benchmark for tooling system cost and delivery time.
Red Maple has the capability to manufacture moulds and process equipment up to 75m in length, including but not limited to the following items:
All types of CNC 5 axis machined master plugs
Moulds for blade shells, blade subcomponents and all other composite tooling applications
Hydraulic automated mould closing and clamping systems
Jigs, fixtures, platforms, and ancillary tooling equipment
Red Maple has invested heavily in the most advanced mould production equipment available. This includes a 5 axis CNC machine with an envelope 36m x 8m x 4.5m, as well as laser tracker, DSC machine, resin mix machines and thermal cameras.
Red Maple’s high quality, cost effective tooling make a perfect combination with Gurit’s core offering of structural design, composite materials, and composite processing know-how. The pairing enables optimised and innovative solutions, opening new possibilities in cost effective production for wind energy, marine, ocean energy, transport, and architectural markets.

Loated in Taicang economic development, neighbouring to Shanghai.Redmaplewind Co.,Ltd is subsidiary company of Powerhinge Automation Inc,Canada.The total investment amount is more than 4 million USD.We are specialized in world-wind blade & mould's the design ,manufacturing, sales hydranlic mould closing,mould heating system.In conformity with the principle of super-quality and low price,we insist on serving clients.Welcome all friends to visit our company and to negotiate.We would like to create a brilliant future with you!

2007年成立的红枫是世界上最大的风电叶片模具制造商之一，年产量超过40套,地处中国太仓。红枫现拥有超过600人次的熟练工人，另外它立志于高水平的设计和制造，并研发更具工艺价值的模具。凭借着完整的纵向一体化模具生产过程，红枫为模具系统的成本和交货时间建立了新的基准。
红枫有能力和加工设备制造长度到75m风电叶片模具，包括但不仅限于以下项目：
--所有类型的数控5轴联动加工阳模。
--叶片壳体模具，辅助模具和其他复合材料模具。
--液压自动翻转系统和锁紧系统。
--定位装置，固定装置，平台，和模具辅助设备
红枫在模具生产加工设备上做了大量投资。包括一个带有36m x 8m x 4.5m加工尺寸的5轴联动加工中心，和激光跟踪器，DSC机器，混胶机和热制成像仪。
红枫的高品质、高效益和固瑞特的核心技术有了一个完美的结合，结构设计，复合材料，复合材料工艺。强强联手提供优化和创新性解决方案，在风能、 海洋、 海洋能源、 运输和建筑市场中打开新的效益可能性。