太仓招聘

职位描述：
Main tasks:
 1st & 2nd Level Support for local Users
 - Process IT Equipment (Client & Data Center Infrastructure) Change Requests
 - Monitor and maintain the systems including inventory
 - Support IT projects at division level
 - Implement workstation initiatives (e.g. technology refreshes, hardware upgrades, client connectivity requirements, standards)
 - On-going maintenance and support of desktops, notebooks and workstations.
 - Monitor local server environment, backups and restore data on request
 - Supervise and manage local area network (LAN), telephone system and building access system
 - Asset Management of all hardware components and software licenses
 - Configuration and testing of new and existing operating system software
 - Fault diagnosis and resolution
 - Design and documentation of infrastructure
 - Liaise with projects teams, follow corporate standards and execute divisional initiatives
 - Maintenance ERP system (iScala)
 - Communicating with BG Asia IT to ensure the implementation of corporate IT standards

Required experience:
- Minimum 2 – 3 year experience in IT helpdesk, Knowledge of actual and former Microsoft products incl. Active Directory (level MCSA), network services and security (CISCO & Fortinet products), nice to have: knowledge in supporting Lotus Notes


 Required qualifications:
 - Completed apprenticeship related to IT
 Good sense for service provisioning and commitment to support
 - Good English skills and communication abilities, capable to work in an international environment and support users on distance
 - College degree or above, major in computer sciences or related fields
 - Quick learning ability and team spirit
 - Willing to travel domestically
 - Microsoft Server and Desktop Operating Systems (Windows 7/2003/2008), SQL Server 2005/2008
 - Symantec Backup Exec or similar products.
 - Networks:TCP/IP, Switches, Cabling Methods, LAN troubleshooting
 - Lotus Notes client and Groupware Applications
 - PC based packages: Microsoft product sets, Anti Virus
 - An IT based qualification would be advantageous (i.e. MCSA)
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