深圳招聘

职位描述：
Job Description:

Our national Training & Quality Manager's responsibility is to bring our corporate know-how and standard systems usage and compliance to a highest level with the help of modern training devices and methods and thus support our corporate goals and ensure high customer satisfaction

Onboarding
- Control measure and steer the newcomer onboarding process according to the onboarding process. Core business process oriented trainings!
- Coordinate Management Onboarding with HR
- Conduct Key user Trainings and maintain an efficient structure. Invoice experts from other departments

Training & rollout
- Conduct quarterly training and roll out process
- Set the necessary focus concerning the respective area of responsibility
- Document all conducted training in the personal file.
- Management needs to be trained first
- Consider your audience

Sustainable knowledge quality audit
- Lead quality assessment process quarterly as per orocedure.
- Discuss quarterly results with Regional Management, Product Management and HR
- Focus on highly productive and commercially successful processes and not on tools. Focus on correct application and not on knowledge without usage.
- Steer and manage the 1st and 2nd level business process support (via ticket system)
- Organize and adust working methods of our employees. Virtual desktop and new communication media
Ensure all our process routines are well implemented and applied.

Build strong interfaces with:
- RTQM, NPMs, MD, Branch Manager, Head of Sales, HR, Key users
- Responsible for coaching and steering of key user

Reporting
- Quarterly written report about situation in respective area of responsibility to be handed over to RTQM and Line Management superior till the 5th of the following month.


Requirement:

- Extended education in freight fowarding and commercial Education
- At least 3 years our industry either on customer side or in FFWD in air cargo, sea cargo, SCM solution, ROAD-Xpress or Logistics
- Comprehensive user know-how in operational systems
- Good Presentation skills
- Likes to train other people
- Analytic skills
-English language (Business fluent)
- High performer with good commercial sense and common sense.
- Intercultural skills
- Structured and organized personality
- Pro-active
- Cross-product thinking
- Assertiveness and strong in implementation
- Ability to train (Train-the-trainer)
- Willingness and ability to travel 举报 分享

cargo-partner is a leading multinational freight forwarder and integrated logistics provider with a particular strength in international transport solutions. Based in Austria, cargo-partner is present in over 30 countries with more than 3000 employees and continues to grow and expand across the world.

Our employees are highly motivated professionals with diverse cultural backgrounds who share a common passion for their work, excellent communication skills and a strong entrepreneurial approach.

We offer an interesting career kick-start for talented people without experience as well as rewarding opportunities for accomplished logistics and business professionals. We believe in establishing long-term relationships with our partners and in the continuous development of our employees.


If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!
Submit your application and CV via our online job portal today.