深圳 [切换城市] 深圳招聘

Customer Service Professional

朗美通通讯技术(深圳)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信运营、增值服务

职位信息

  • 发布日期:2017-03-09
  • 工作地点:深圳-南山区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语 精通
  • 职位月薪:1-50/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:
Responsibility:
 
1. Provide project management expertise for a small number of major accounts, including definition of program plans and milestones; engagement of account teams, operations, and IT to ensure prompt delivery of capability to the account; and determination of appropriate metrics to measure effectiveness.
2. Facilitate and roll out customer collaboration process to key accounts, including web-enabled spec capture processes, reliability & quality data access provided by manufacturing sites, corporate quality, and product information access via multiple channels working in conjunction with corporate marketing.
3. Define, facilitate and roll out our best practices in customer inventory management, including as appropriate, demand pull and consignment initiatives, reducing aggregate inventory and improving supply chain efficiency.
4. This job may have first line supervisory responsibilities.

 Required Qualifications:

1. Excellent oral and written English communication skills.
2. Ability to effectively troubleshoot and resolve issues within short time span.
3. ERP or information Technology systems knowledge such as Oracle is plus.

职能类别: 客服专员/助理

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公司介绍

Lumentum (NASDAQ: LITE) is a market-leading manufacturer of innovative optical and photonic products enabling optical networking and commercial laser customers worldwide. Lumentum’s optical components and subsystems are part of virtually every type of telecom, enterprise, and data center network. Lumentum’s commercial lasers enable advanced manufacturing techniques and diverse applications including next-generation 3D sensing capabilities. Lumentum is headquartered in Milpitas, California with R&D, manufacturing, and sales offices worldwide.

Lumentum is an Equal Opportunity Employer, EOE/Minorities/***s/Veterans/Disability.

联系方式

  • 公司地址:地址:span深圳市福田区深圳市福田保税区凤凰道2号