C.S. Manager
广州长进珠宝首饰有限公司
- 公司规模：500-1000人
- 公司性质：外资(非欧美)
- 公司行业：奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期：2016-10-31
- 工作地点：广州
- 招聘人数：1人
- 工作经验：5-7年经验
- 学历要求：本科
- 语言要求：法语 熟练 英语 熟练
- 职位月薪：15000-19999/月
- 职位类别：客服经理
职位描述
职位描述：
Customer Service Manager
Job Description:
1. Liaise with customer & different internal dept independently to meet customer needs
2. Assist Supply-chain Director to lead the Customer Service team
3. Order processing, forecast handling, order re-schedules, shipment arrangement;
4. Handle customer complaints;
5. Conduct Customer Satisfaction Survey;
6. Generate/Review Dept. reports on daily, weekly and/or monthly basis; ensure report correctness
7. Review working procedures & provide suggestions to improve effectiveness
8. Coaching new staff;
9. Complete appointed job given by superiors at the right time and with good quality.
Working experience and skill:
10. Good communication skill with both external & internal groups
11. University graduate preferred
12. over 4 years Customer Service relevant working experience and at least 2 years in management level;
13. Independent, detail-oriented, strong sense of customer service;
14. Good command of English, Good command of French is preferable;
15. Basic computer knowledge.
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Customer Service Manager
Job Description:
1. Liaise with customer & different internal dept independently to meet customer needs
2. Assist Supply-chain Director to lead the Customer Service team
3. Order processing, forecast handling, order re-schedules, shipment arrangement;
4. Handle customer complaints;
5. Conduct Customer Satisfaction Survey;
6. Generate/Review Dept. reports on daily, weekly and/or monthly basis; ensure report correctness
7. Review working procedures & provide suggestions to improve effectiveness
8. Coaching new staff;
9. Complete appointed job given by superiors at the right time and with good quality.
Working experience and skill:
10. Good communication skill with both external & internal groups
11. University graduate preferred
12. over 4 years Customer Service relevant working experience and at least 2 years in management level;
13. Independent, detail-oriented, strong sense of customer service;
14. Good command of English, Good command of French is preferable;
15. Basic computer knowledge.
职能类别： 客服经理
关键字： CS Manager 客服经理 法语 英语
公司介绍
长进公司现已更名为柏丽德珠宝（广州）有限公司。APM集团，世界知名珠宝首饰品牌集团公司，1982年成立于摩纳哥，品牌遍及43个国家和地区，在纽约，伦敦，巴黎，悉尼，香港，澳门，柏林，新加坡，中国台湾以及中国内地北京，上海，广州，深圳等各大城市设有150间直营店铺，拥有众多国际国内一线女星消费者，是轻奢领域的佼佼者。APM集团旗下在中国香港和中国内地拥有多家全资子公司，其最大子公司及生产基地——广州长进珠宝首饰有限公司成立于2004年，位于广州市珠宝行业核心地域——番禺区大罗塘珠宝城银建路32号，生产基地总面积5000多平方米，是该区域首屈一指的大型珠宝生产加工基地。公司拥有一支来自法国，美国，意大利，中国香港等地实践经验丰富的企业管理队伍和一批平均工龄15年以上、技术精湛的生产技工。公司秉承以人为本的管理理念，全面整合世界级资源，打造增值服务的经营理念，恪守诚信发展的经营宗旨。
公司网址：www.apm.mc
公司地址：广州市番禺区银建路32号
交通路线：地铁三号线市桥站转乘番8路公交车银建路口站下车前行500米
公司电话：+86-20-84870218
公司网址：www.apm.mc
公司地址：广州市番禺区银建路32号
交通路线：地铁三号线市桥站转乘番8路公交车银建路口站下车前行500米
公司电话：+86-20-84870218