深圳招聘

职位描述：
Responsibilities:
1. Lead the financial and management accounting functions, and hand them to Porsche China accounting, accurate and timely records of bank journals and daily invoicing to client or business partner etc.
2. Provide timely and high-quality answers and solutions to the dealers for all types of parts related enquiries such as ordering, backorders, ETA, Parts Technical, logistics, pricing, claims and returns etc.
3. Support the dealers by intensive attention and trouble-shooting using PRMS ticket tool.
4. Process and settle dealer claims on Parts quality and delivery discrepancies. Monitor and settle core account parts return.
5. Act as a bridge person among Dealers, Porsche China and Porsche Headquarter to coordinate and streamline the whole parts supply chain, to ensure smooth communication and best quality of support to the market.
6. Coordinate with other departments and 3PL such as Finance, importation, warehouse and distribution etc.
7. Implement SOP in daily dealer support and guide dealers to follow the right processes as outlined by Porsche China.
8. Identify weak areas in dealer performance by reviewing KPIs. Provide intensive support and guidance to targeted dealers. Conduct on-site support by visiting the dealers if required.

Requirements:
1. Bachelor degree or above with automotive industry knowledge
2. Minimum 3 years’ experience in aftersales field, ideally with previous experience of customer service in similar positions
3. Proactive attitude, self-motivated, diligent, stress resistance
4. Good command of both oral and written English 举报 分享

保时捷（中国）汽车销售有限公司是保时捷在中国大陆以及中国香港和中国澳门地区的子公司。保时捷中国于 2001 年成立，并开始在销售、市场及售后服务等环节为合作伙伴提供专业支持。

经销商网络
保时捷目前在中国一共124个销售网点（包括港澳各一家），其中96家为保时捷中心（4S）其余为城市展厅，位于北京（五家），上海(四家）和成都（三家）、温州（三家）、深圳（三家）、厦门（两家）、杭州（三家）、武汉（两家）、重庆（三家）、西安（两家）、哈尔滨（两家）、南京（两家）、宁波（两家）、佛山（两家）、福州（两家）、长沙（两家）、昆明（两家）、沈阳（两家）、东莞 （两家）、天津 （两家）、广州、青岛、大连、金华、太原、台州、海口、郑州、苏州、长春、南宁、鄂尔多斯、合肥、济南、兰州、唐山、呼和浩特、无锡、南通、泉州、绍兴、南昌、常州、烟台、三亚、潍坊、银川、嘉兴、榆林、石家庄、中山、珠海、徐州、淄博、贵阳、汕头、洛阳、惠州、泰州、乌鲁木齐、绵阳、新乡、芜湖、香港（两家) 和澳门。所有保时捷中心都是保时捷的授权网点并为中国的保时捷客户提供保时捷的产品及服务。

销售业绩
2019 年，保时捷中国创造了在中国大陆、中国香港及中国澳门累计交付 86,752台的杰出业绩。

企业荣耀
2019年，保时捷中国同时获得了“中国杰出雇主”及“金级国际WELL认证”。