深圳招聘

职位描述：

Areas of Responsibility & brief description
To handle all daily activities (administrative & functional) at the Visa Application Center
To manage Visa Application Center efficiency & productivity
To ensure compliance to all processes as per SLA
Liaison with support functions (Administration, HR, Finance etc)
Overall Security of the Visa Application Center(Physical & Data)
New process roll outs
To Train staff on product & process
To effectively manage staff
To manage relationships with Consulate officials


Minimum requirements
Graduate or Global Equivalent degree
2 to 3 years of experience in a Customer Service Industry preferably Hospitality Background / Call Centre Background

Mastery of English and Mandarin Language
Experience in handling a team of people or process
Basic knowledge of Computer Skills
Excellent Interpersonal skills
Customer Orientation
Ability to lead & develop
Achievement orientation
Adaptability
High level of integrity

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VFS Global is a wholly-owned subsidiary of the Kuoni Group, a public-listed company headquartered in Zurich, Switzerland. It is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgemental tasks related to visa, passport, identity management and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment.

With 1986 Application Centres and operations in 123 countries across five continents, VFS Global serves the interests of 50 client governments. The company has successfully processed over 115 million applications since its inception in 2001.

For more information about VFS, please click into below links:
 
http://www.kuoni.com/group/emerging-markets-specialists-division/vfs-global
 
www.vfsglobal.com