技术支持经理
奥宝精密电子(苏州)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2012-10-08
- 工作地点:无锡
- 招聘人数:1
- 工作经验:十年以上
- 学历要求:本科
- 语言要求:英语精通
- 职位类别:售前/售后技术支持经理
职位描述
Principal Accountabilities :
· Practice and promote Orbotech core value behavior; customer focused and competitive mindset (ownership, pro-activeness, take one step in advance) and be a role model to other employees.
· Develop, implement and execute operational business plans in alignment with branch and Pacific goals and objectives to achieve and exceed business results and service revenues.
· Manage and allocate appropriate resources to ensure the overall high support service quality and ensure timely response to customer and be fully responsible for customer satisfaction. May be required to provide on-site support services as necessary to accomplish targeted uptime of Orbotech systems at the customer sites.
· Accountable for the excellent on-going customer relationships with assigned accounts or accounts in the assigned territory.
· Provide leadership to enhance team cohesiveness and team spirit also with other teams and departments.
· Proactively read customers needs and provide value-added services to customers.
· Manage and ensure the timely and accurate reporting of open calls in Open Up Time system in accordance with company policy.
· Fully responsible for the spare parts management and maintenance according to the company policy.
· Accountable and manage the timely and accurate submission of engineers expense reports.
· Manage the district expenses against target and ensure compliance with internal policies, procedures and guidelines.
· Participate and manage the new product release process, alpha and beta sites testing of new hardware and software products and installations as required.
· Initiate, identify and lead improvement projects to achieve company objectives.
· Fully responsible for people management, coaching and development to raise the overall employee competency to achieve company objectives.
· Contribute to company success by implementing and executing company programs to the fullest extent.
· Understanding of market trend and competitor information and communicate to managements for decision making and business planning.
· Accountable and have the sole ownership to complete employee performance evaluation process and exercise before deadline.
Academic and Working Qualifications
(Include minimum total years of experience required)
· University graduate on Electronics/Mechanical/Computer Science or equivalent.
· Minimum 10 years relevant experience with at least 5 years at the management level.
· Operational business planning skill is required.
· Leadership skill is required.
· Excellent command of spoken and written English and local language.
· Strong interpersonal skill and proven record of a team player.
· Excellent project management skill
· Strong presentation skill.
· Excellent coaching and mentoring skill
· Customer oriented and Strong customer handling skill.
· Domestic and overseas traveling is required.
· Practice and promote Orbotech core value behavior; customer focused and competitive mindset (ownership, pro-activeness, take one step in advance) and be a role model to other employees.
· Develop, implement and execute operational business plans in alignment with branch and Pacific goals and objectives to achieve and exceed business results and service revenues.
· Manage and allocate appropriate resources to ensure the overall high support service quality and ensure timely response to customer and be fully responsible for customer satisfaction. May be required to provide on-site support services as necessary to accomplish targeted uptime of Orbotech systems at the customer sites.
· Accountable for the excellent on-going customer relationships with assigned accounts or accounts in the assigned territory.
· Provide leadership to enhance team cohesiveness and team spirit also with other teams and departments.
· Proactively read customers needs and provide value-added services to customers.
· Manage and ensure the timely and accurate reporting of open calls in Open Up Time system in accordance with company policy.
· Fully responsible for the spare parts management and maintenance according to the company policy.
· Accountable and manage the timely and accurate submission of engineers expense reports.
· Manage the district expenses against target and ensure compliance with internal policies, procedures and guidelines.
· Participate and manage the new product release process, alpha and beta sites testing of new hardware and software products and installations as required.
· Initiate, identify and lead improvement projects to achieve company objectives.
· Fully responsible for people management, coaching and development to raise the overall employee competency to achieve company objectives.
· Contribute to company success by implementing and executing company programs to the fullest extent.
· Understanding of market trend and competitor information and communicate to managements for decision making and business planning.
· Accountable and have the sole ownership to complete employee performance evaluation process and exercise before deadline.
Academic and Working Qualifications
(Include minimum total years of experience required)
· University graduate on Electronics/Mechanical/Computer Science or equivalent.
· Minimum 10 years relevant experience with at least 5 years at the management level.
· Operational business planning skill is required.
· Leadership skill is required.
· Excellent command of spoken and written English and local language.
· Strong interpersonal skill and proven record of a team player.
· Excellent project management skill
· Strong presentation skill.
· Excellent coaching and mentoring skill
· Customer oriented and Strong customer handling skill.
· Domestic and overseas traveling is required.
公司介绍
其实世界上每个电子产品的生产都在使用奥宝系统。
奥宝科技领导行业30年,是PCB裸铜板AOI业界先锋。奥宝科技的领先产品包括自动光学检测(AOI)设备及解决方案,印刷电路板(PCB)和AOI生产和程序控制系统,针对平面显示器(FPD)行业的测试和修复系统。公司还提供印刷电路板制前的电脑辅助制造(CAM)和工程软件解决方案。我们创新的 AOI、成像技术和计算机辅助制造 (CAM) 技术可以帮助电子制造商提高良率,使他们始终在电子产品的生产方面居于领先地位。 此外,我们还从事核医疗成像行业特殊应用产品的研制工作。 我们的子公司,Orbograph Ltd.为银行和其它金融机构开发并营销自动检验读取软件。
我们始终致力于为电子行业供应链中的专门应用开发,制造,营销和服务提供能够提高产量,改进生产的解决方案。客户包括所有印制电路板和平面显示器行业的主流厂商如富士康、三星、京东方、友达等。
公司分布
我们的总部、主要研发部门和工厂位于以色列,并在全球设有 35 多个办事处。 我们的市场、销售和客户服务团队网络跨越北美、欧洲、太平洋、中国和日本,能够将公司的专业知识和技术直接提供给全球客户。在中国,我们在 24个城市有自己的分支。
奥宝员工
在奥宝全球 1,700 名员工中,科学家和工程师的人数超过了四分之一,公司拥有超过520个专利。 我们的专家团队具有多学科背景,拥有最为先进的专业知识,可以开发提供最为先进的解决方案和技术,从而满足电子制造商提高竞争力并夺取市场成功的长远需要。
奥宝文化
奥宝提倡家庭般的工作氛围,每月组织生日会,早餐会,每季度向全公司分享最近的业务动态,褒奖杰出员工,听取员工意见,每年组织团队旅游,运动会,家庭日,部门拓展活动等一系列精彩的员工活动。
奥宝员工福利
除了国家规定的法定节假日以外,奥宝还为员工提供补充的带薪年假和带薪病假。带薪年假日数随员工服务年限增加。以及除了国家规定的社会保险和公积金以外,奥宝为员工提供补充医疗保险、年度体检等,每逢中秋、新年、员工生日,员工都会得到纪念日礼物或礼券。
奥宝培训
除了入职培训以外,奥宝给员工提供职业发展计划,海外培训机会,技术研讨,项目实践、学习支持等各种内部,外部培训计划。奥宝重视员工全方位发展,自员工加入起,公司即与您一起规划您的职业发展,为员工往技术专家或管理岗位的发展提供支持。公司提供全球各地的工作机会及有竞争力的薪酬和福利方案,助您提升和发展个人职业生涯。在奥宝,您得到的不只是一个工作,而是一个学习成长,自我完善的契机。
了解奥宝的空缺职位
访问奥宝科技官方网站****************人力资源页面或扫描二维码,就可以找到最新的职位招聘信息,并可以通过在线简历系统投递简历。
奥宝科技,成就你的未来!
奥宝科技领导行业30年,是PCB裸铜板AOI业界先锋。奥宝科技的领先产品包括自动光学检测(AOI)设备及解决方案,印刷电路板(PCB)和AOI生产和程序控制系统,针对平面显示器(FPD)行业的测试和修复系统。公司还提供印刷电路板制前的电脑辅助制造(CAM)和工程软件解决方案。我们创新的 AOI、成像技术和计算机辅助制造 (CAM) 技术可以帮助电子制造商提高良率,使他们始终在电子产品的生产方面居于领先地位。 此外,我们还从事核医疗成像行业特殊应用产品的研制工作。 我们的子公司,Orbograph Ltd.为银行和其它金融机构开发并营销自动检验读取软件。
我们始终致力于为电子行业供应链中的专门应用开发,制造,营销和服务提供能够提高产量,改进生产的解决方案。客户包括所有印制电路板和平面显示器行业的主流厂商如富士康、三星、京东方、友达等。
公司分布
我们的总部、主要研发部门和工厂位于以色列,并在全球设有 35 多个办事处。 我们的市场、销售和客户服务团队网络跨越北美、欧洲、太平洋、中国和日本,能够将公司的专业知识和技术直接提供给全球客户。在中国,我们在 24个城市有自己的分支。
奥宝员工
在奥宝全球 1,700 名员工中,科学家和工程师的人数超过了四分之一,公司拥有超过520个专利。 我们的专家团队具有多学科背景,拥有最为先进的专业知识,可以开发提供最为先进的解决方案和技术,从而满足电子制造商提高竞争力并夺取市场成功的长远需要。
奥宝文化
奥宝提倡家庭般的工作氛围,每月组织生日会,早餐会,每季度向全公司分享最近的业务动态,褒奖杰出员工,听取员工意见,每年组织团队旅游,运动会,家庭日,部门拓展活动等一系列精彩的员工活动。
奥宝员工福利
除了国家规定的法定节假日以外,奥宝还为员工提供补充的带薪年假和带薪病假。带薪年假日数随员工服务年限增加。以及除了国家规定的社会保险和公积金以外,奥宝为员工提供补充医疗保险、年度体检等,每逢中秋、新年、员工生日,员工都会得到纪念日礼物或礼券。
奥宝培训
除了入职培训以外,奥宝给员工提供职业发展计划,海外培训机会,技术研讨,项目实践、学习支持等各种内部,外部培训计划。奥宝重视员工全方位发展,自员工加入起,公司即与您一起规划您的职业发展,为员工往技术专家或管理岗位的发展提供支持。公司提供全球各地的工作机会及有竞争力的薪酬和福利方案,助您提升和发展个人职业生涯。在奥宝,您得到的不只是一个工作,而是一个学习成长,自我完善的契机。
了解奥宝的空缺职位
访问奥宝科技官方网站****************人力资源页面或扫描二维码,就可以找到最新的职位招聘信息,并可以通过在线简历系统投递简历。
奥宝科技,成就你的未来!
联系方式
- Email:pks.hr@orbotech.com
- 公司地址:深圳市宝安区沙井街道茅洲山工业园全至科技创新园科创大厦12楼D