Inside Sales (customer service)
戈尔科技（深圳）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：石油/化工/矿产/地质
职位信息
- 发布日期：2013-07-12
- 工作地点：深圳-福田区
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：客服主管(非技术) 客服专员/助理(非技术)
职位描述
Key Responsibilities (in order of importance):
- Sales Ordering processing and follow up.(incl. go to customer portal ,schedule sharing when there is needs)
- Coordinate with pre-order activities
- Effective communication with sales people, customers and other key persons.
- Attend to customer’s enquiries / requirements & prepare replies / quotations in consultation with respective FSA
- Facilitate communication amongst Gore plants, sales offices and Customer factories in sales order process
- Track shipments, supply documents to customer when in need.
- Coordinate with customers and finance internal for credit and collection.
- Handles customers’ concerns and looks for resources to resolve the concerns.
- Maintain cost effective operation
- Account management
- Co-ordination of sample requests
- Other Admin support to sales team when in need
Qualification:
Education & Work Experience
- Bachelor degree
- More than 5 years of relevant working experience
- Good understanding and experience in international trade (including incoterms, forwarder, LC, customs clearance, etc)
General Knowledge
- Good computer skills
- Fluent in both written and spoken English and Chinese
- ERP system experience
Personal Characteristics
- Customer Oriented
- Good communication and coordination skills
- Proactive Approach
- Team Player
- Efficient and effective in multi task working environment
- Flexible, open to change
- Responsible and able to work independently.
- Self-motivated
- Quick learner
- Meet timelines and able to prioritize work.
- Can adapt to quick pace in work
- Dedicated and demonstrated commitment to excellent customer service.
公司介绍
戈尔公司的企业网络覆盖全球30多个国家，拥有约10，000名同事，年营业收入超过32亿美元。公司在美国、德国、苏格兰、日本和中国设有制造工厂，销售网络遍布全球。
我们坚信，戈尔公司的成功，与企业文化中强而有力的价值观密不可分。戈尔企业文化源自对所有同事的信任，相信每个人都希望能够充分发挥自己的潜能。从1958年创建开始，戈尔公司就摒弃了传统的等级制度，而采用了以团队为基础的组织模式，从而激发个人积极性、鼓励创新并加强所有同事之间的个人交流。戈尔公司鼓励所有的同事提升自己的知识、技能和责任感，并确定自己的使命。这种独特的企业结构大大加强了同事对公司的满意度，并成为公司取得成功的一大助力。
凭借其独特企业文化，戈尔公司连续第14次荣登《财富》杂志“美国100家***工作场所” ，成为少数几家从开始至今一直上榜的公司之一。我们还在欧洲发布的榜单中被认可为英国、法国、德国、意大利、瑞典等国家的“***工作场所” 。
欲了解更多戈尔公司更多信息，欢迎您登陆我们的网站：************
联系方式
- 公司地址：福田保税区黄槐道1号九策科技园C3栋1楼