Customer Service Supervisor (Chemical)
DEKRA Group(Great China)德凯中国
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：检测，认证
职位信息
- 发布日期：2016-09-13
- 工作地点：广州-萝岗区
- 招聘人数：1人
- 学历要求：大专
- 语言要求：英语 良好
- 职位类别：客服主管
职位描述
职位描述：
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- 为检测部提供关于销售和项目执行方面的后台支持，并与客人保持沟通，交流业务情况；
- 指导及管理团队成员，以确保其按照工作指示高效完成任务；
- 培训指导其团队成员，提高其能力水平；
- 管理团队以保持服务的高效率；
- 协调其他部门确保实验室运作的高效性；
- 处理客户的投诉；
- 监控和支持测试和认证的整个流程。
Competences and skills 能力和技能
- 至少3年化学测试认证行业客户服务经验；
- 良好的普通话及英语表达。
职能类别： 客服主管
公司介绍
About DEKRA
DEKRA has been active in the field of safety for 90 years. Founded in 1925 in Berlin as Deutscher Kraftfahrzeug-überwachungs-Verein e.V., it is today one of the world’s leading expert organizations. DEKRA SE is a subsidiary of DEKRA e.V. and manages the Group’s operating business. In 2015, DEKRA generated sales totaling approximately 2.7 billion Euros. The company currently employs more than 37,000 people in more than 50 countries on all five continents. With qualified and independent expert services, they work for safety on the road, at work and at home. These services range from vehicle inspection and expert appraisals to claims services, industrial and building inspections, safety consultancy, testing and certification of products and systems, as well as training courses and temporary work. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world.
Our People Values are Responsibility for safety, Customer Orientation, Entrepreneurship, Team Spirit, Integrity.
DEKRA has been active in the field of safety for 90 years. Founded in 1925 in Berlin as Deutscher Kraftfahrzeug-überwachungs-Verein e.V., it is today one of the world’s leading expert organizations. DEKRA SE is a subsidiary of DEKRA e.V. and manages the Group’s operating business. In 2015, DEKRA generated sales totaling approximately 2.7 billion Euros. The company currently employs more than 37,000 people in more than 50 countries on all five continents. With qualified and independent expert services, they work for safety on the road, at work and at home. These services range from vehicle inspection and expert appraisals to claims services, industrial and building inspections, safety consultancy, testing and certification of products and systems, as well as training courses and temporary work. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world.
Our People Values are Responsibility for safety, Customer Orientation, Entrepreneurship, Team Spirit, Integrity.
联系方式
- Email：amy.chen@dekra-certification.cn
- 公司地址：上班地址：北京市大兴区亦庄开发区经海二路11号