Service Engineer,Machines(Technical Support)
赫斯基注塑系统(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2013-06-20
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持工程师 维修工程师
职位描述
General Job Description:
1.Provide engineering support to the service community, by focusing on system level troubleshooting methodologies to deliver high quality service assistance
2.develop expert service technicians and provide on site service support.
Job Responsibilities:
1.Support Service Community troubleshooting efforts
2.Develop a thorough understanding of formal troubleshooting and root causing processes
3.Lead project teams to resolve service issues ( SWAT team activities)
4.Maintain thorough documentation of service issue resolution details
5.Provide support in evaluating performance problems and design related service inquiries.
6.Provide technical assistance for service technicians and call centers, to educate on the machine and general troubleshooting process for new product roll out.
7.Provide mentorship to service technicians and call center members.
8.Participate in or lead continuous improvement activities.
9.Support Alpha and Beta development systems.
10.Participate in critical design reviews.
11.Provide feedback from customer sites to development engineering to better align design assumptions with customer applications.
Job Qualifications:
1.Mechanical Engineering Degree.
2.Expert troubleshooting / ability to root cause
3.Manage own time for maximum productivity
4.Illustrates strong attention to details when completing tasks
5.Communication ( verbal, written and presentation ) skills
6.Problem solving and creativity skills
7.Strong knowledge of Husky products, tools, standards, processes and technology
8.Data collection and analysis skills
9.Strong self-guided learning skills
10.Hold HVAC certification is a plus
公司介绍
赫斯基的设备和服务用于生产饮料包装、瓶盖、薄壁包装、医疗和电子消费等产品。赫斯基公司现有40多个服务和销售办事处,全球员工超过4,000名,我们为超过100个国家的客户提供支持。我们在加拿大、美国、卢森堡、奥地利和中国的工业园区内设有生产基地。
At Husky Injection Molding Systems, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible. Founded in 1953, Husky has grown to become a leading supplier of injection molding equipment and services to the plastics industry. We are a global company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. Husky’s Asia Pacific headquarters is located in Shanghai, China on a beautiful campus. We offer competitive compensation, an attractive benefits package and a great work environment.
Husky equipment and services are used to produce a wide range of products for the beverage packaging, closures, thinwall packaging, medical and consumer electronics markets. We have more than 40 service and sales offices, employ over people worldwide and support customers in over 100 countries. Our main manufacturing facilities are located in Canada, the United States, Luxembourg, Austria and China.
联系方式
- Email:recruiting-northasia@husky.ca
- 公司地址:中国(上海)自由贸易试验区巴圣路101号