深圳招聘

Job Title: Billing Specialist 账务及合同专员

Description: Experienced, energetic billing analyst to drive finance operational excellence for the invoicing of emerging business segments. The billing team is responsible for delivering optimal invoicing presentment and delivery solutions for our client base. You will be accountable for the operational efficiency of all billing processes and will deliver order to cash operational solutions, contributing to faster collections and improving the customer experience. As a Billing Specialist, you will be responsible for escalation management and continuous process improvement. You will partner with both internal and external teams to improve collectability by identifying issues impacting invoicing and improve accuracy through short term and long term efficiency solutions. This role requires proven project management skills and a track record of strong cross functional and cross regional collaboration on complex operational business solutions.

General Duties and Responsibilities:
? Provide operational oversight, monitoring, troubleshooting, and error resolution to minimize and/or prevent revenue loss, invoicing & payment latency. Report problem areas, perform root cause analysis on problem areas and drive resolution. Provide performance reporting and analysis to stakeholders and senior management.
? Manage invoicing adjustments processes, set up contracts, rate cards, etc, close work with compliance/legal/sales. Establish metrics and track against targets.
? Understand customer needs and expectations for products, delivery, and service.
? Receiving and reacting to inbound call correspondence and payments related queries. Ensure all queries are thoroughly investigated and answered in a professional and precise manner.
? Establish and maintain good working relationships internally and externally. Attend meetings and calls with client to discuss and review query status
? Partner with collections to achieve collectability targets. Partner with accounting to ensure compliant and accurate financial results.
? Meet and maintain client SLAs
? Ensure tax, SOX, and local entity AR and AP compliance


Knowledge, Skills and Abilities:
? Bachelor degree in Business, Finance, or Accounting with a strong academic record.
? At least 2-3 years of finance operations experience
? Oracle Experience will be a plus.
? Excellent organizational and problem solving skills
? Be a self-starter and able to work independently
? Ability to work well in a team environment. Possessing excellent interpersonal skills internally and externally.
? Be highly organized and have a history of multi-tasking and achieving results including an ability to balance multiple tasks within deadlines
? Excellent accuracy and attention to detail in data entry, record keeping, and report preparation; ability to self-check work
? PC proficiency with demonstrated knowledge of MS Office Software (Excel, Word, PowerPoint, & Access).
? Fluent English is a must

     创建于1835年的德国贝塔斯曼集团是世界三大传媒巨头之一，在全球63个国家拥有近400家公司，是《财富》全球500强企业之一。
    上海贝塔斯曼商业服务有限公司简称欧唯特(中国)，是德国贝塔斯曼集团在华独资子公司，作为处于领先地位的拥有高度整合和适应能力的国际企业服务供应商，我们针对客户关系管理和供应链管理为企业在中国乃至全球范围提供个性化服务解决方案。
    欧唯特于2001年初进入中国市场，目前已将业务拓展到航空、汽车、传媒、旅游、保险、电信、直销、快速消费品、金融服务等领域，与众多知名企业建立了合作伙伴关系。公司以上海为总部，相继在北京、广州、长春成立了分公司。2009年在深圳成立了深圳欧唯特物流服务有限公司的合资企业，为中国移动及高端电子产品行业提供世界级物流服务，以满足国内外客户日益扩大的市场需求。
    欧唯特提倡关注合作伙伴利益，注重提升合作伙伴的可发展空间，希望通过建立共同成长的伙伴关系，为客户提供全面的产品、完善的解决方案和优质的服务。欧唯特运用不断革新的信息技术和服务，来追求其商业合作伙伴的竞争能力的持续优化。
    我们的服务内容：客户关系与忠诚度咨询、数据管理、促销管理、顾客互动中心、客户服务解决方案、财务服务、物流服务等。
    我们始终倡导平等的就业政策，助力残障人才持续的职业发展 ，确保各类人群在欧唯特拥有平等的就业机会和待遇。