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Senior Specialist DMS Aftersales Key User 高级经销商商务管理系统专员(售后服务)(职位编号:4015)

华晨宝马汽车有限公司

  • 公司规模:10000人以上
  • 公司性质:合资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2015-03-23
  • 工作地点:北京
  • 招聘人数:1
  • 工作经验:5-7年
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位月薪:面议
  • 职位类别:其他  其他

职位描述

Major Responsibilities:
DMS rollout to new dealerships:



- Assess new dealerships to determine their readiness for DMS rollout.



- Follow up the preparation of dealership for upcoming DMS rollout.



- Quality assurance for DMS rollout training, system set-up, go-live and handhold.



- Solve open issues during rollout period.
- Document all review meetings and open issues, and sign-off by dealer.



- Handover to support.
- Monitor rollout implementation, collect feedback from dealer or internal departments, keep on improving DMS rollout quality.
    
DMS change and release:
- Consolidate the user requirements from wholesale and retail, introduce them into the project.



- Write change requests (incl. test cases) and prioritize them.



- Execute tests during the different test levels (unit, module and integration test).
- Prepare or update training material for new changes.



- Support pilot.



- Collect feedback from dealer or internal departments, keep on improving DMS system function.



    
DMS training to existing dealerships:



- Prepare or update training material for DMS basic or advanced on-going training
- Monitor training execution, collect feedback from dealer or internal departments, keep on improving DMS training quality.   



 



DMS support:
- Support dealers on business process or change related issues based on forwarded tickets from Operation Team.    



 



Qualifications:



- Bachelor and above degree with major in IT, Business Admin, Vechical Engineer and/or equivalent



- At least 5years Automobile industry wholesale or retail experience



- Minimal 5 years DMS Parts module experience



- Good understanding of Automobile industry Parts business processes



- Good understanding of the DMS Autoline software, including the ability to map business processes to the software



- Good understanding of ITPM, especially the use of checklists and reviews for quality assurance



- Good knowledge of Microsoft Office software, especially Word, Excel and PowerPoint



- Excellent communication skills in written and spoken Chinese and English



- Good understanding of the change, release and configuration management processes     
 



 



 



 



 





 



公司介绍

华晨宝马汽车有限公司成立于2003年5月,是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地,在北京设有分公司,销售和服务网络遍及全国。合资公司现有员工约2万人,本土供应商超400家,连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前,生产BMW 1系运动轿车、BMW 3系(含长轴距及标准轴距)、BMW 5系Li(及插电式混合动力)、BMW X1长轴距(及插电式混合动力)、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年,华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。

联系方式

  • Email:Xiaonan.liu@partner.bmw-brilliance.cn
  • 公司地址:南京华晨宝马