Senior Specialist DMS Aftersales Key User 高级经销商商务管理系统专员(售后服务)(职位编号:4015)
华晨宝马汽车有限公司
- 公司规模:10000人以上
- 公司性质:合资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2015-03-23
- 工作地点:北京
- 招聘人数:1
- 工作经验:5-7年
- 学历要求:本科
- 语言要求:英语精通
- 职位月薪:面议
- 职位类别:其他 其他
职位描述
Major Responsibilities:
DMS rollout to new dealerships:
- Assess new dealerships to determine their readiness for DMS rollout.
- Follow up the preparation of dealership for upcoming DMS rollout.
- Quality assurance for DMS rollout training, system set-up, go-live and handhold.
- Solve open issues during rollout period.
- Document all review meetings and open issues, and sign-off by dealer.
- Handover to support.
- Monitor rollout implementation, collect feedback from dealer or internal departments, keep on improving DMS rollout quality.
DMS change and release:
- Consolidate the user requirements from wholesale and retail, introduce them into the project.
- Write change requests (incl. test cases) and prioritize them.
- Execute tests during the different test levels (unit, module and integration test).
- Prepare or update training material for new changes.
- Support pilot.
- Collect feedback from dealer or internal departments, keep on improving DMS system function.
DMS training to existing dealerships:
- Prepare or update training material for DMS basic or advanced on-going training
- Monitor training execution, collect feedback from dealer or internal departments, keep on improving DMS training quality.
DMS support:
- Support dealers on business process or change related issues based on forwarded tickets from Operation Team.
Qualifications:
- Bachelor and above degree with major in IT, Business Admin, Vechical Engineer and/or equivalent
- At least 5years Automobile industry wholesale or retail experience
- Minimal 5 years DMS Parts module experience
- Good understanding of Automobile industry Parts business processes
- Good understanding of the DMS Autoline software, including the ability to map business processes to the software
- Good understanding of ITPM, especially the use of checklists and reviews for quality assurance
- Good knowledge of Microsoft Office software, especially Word, Excel and PowerPoint
- Excellent communication skills in written and spoken Chinese and English
- Good understanding of the change, release and configuration management processes
公司介绍
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前,生产BMW 1系运动轿车、BMW 3系(含长轴距及标准轴距)、BMW 5系Li(及插电式混合动力)、BMW X1长轴距(及插电式混合动力)、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年,华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。
联系方式
- Email:Xiaonan.liu@partner.bmw-brilliance.cn
- 公司地址:南京华晨宝马