Service Manager, 客服经理
皮维贸易(深圳)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口 电子技术/半导体/集成电路
职位信息
- 发布日期:2015-04-23
- 工作地点:深圳
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:售前/售后技术支持经理
职位描述
TITLE OF THE FUNCTION: Service Manager, Peavey APAC
客服经理,Peavey APAC
POSITIONING IN THE ORGANISATION:
Function belongs to process: APAC
Reporting legally to: Sales Manager (APAC)
PURPOSE OF THE FUNCTION:
ASSIGNMENTS (main responsibilities)
? Setup workshop/store with existing facilities, purchase needed equipment
? Setup service policy and SOP and database
? Manage outsourcing and support business of APAC
? Provide technical support for customers through the selling process
? Act as a reference point for sales persons in region
? Providing on-site technical solutions and trainings to customers
? Providing technical support to sales people in region
? Providing technical customer service,supporting, solving technical issues for sales people as well as customers.
COMPETENCE
Education
? Degree in Sound Engineering, System Integration, Automation, etc
? Related Trainings: PA system training, industry training, etc. Certifications preferred
Work Experience
? Minimum 5 years experience in PA industry, familiar with weak current integration, sound projects and AV engineering projects
? Experience in designing and building PA sound and lighting projects, experience in bidding for projects, capable of completing independently the project design, technical drawing and bidding documents
? Experience in bidding for major projects such as theatres and stadiums
? Substantial experience in customer training
Knowledge
? Familiar with various brands in the industry, knowledge of various products
? Working knowledge of AUTOCAD, EASE, 3DMAX, etc for PA project design and graphics
Abilities (Skills, quality, character )
? Proficiency in office software
? Must speak fluent English
客服经理,Peavey APAC
POSITIONING IN THE ORGANISATION:
Function belongs to process: APAC
Reporting legally to: Sales Manager (APAC)
PURPOSE OF THE FUNCTION:
ASSIGNMENTS (main responsibilities)
? Setup workshop/store with existing facilities, purchase needed equipment
? Setup service policy and SOP and database
? Manage outsourcing and support business of APAC
? Provide technical support for customers through the selling process
? Act as a reference point for sales persons in region
? Providing on-site technical solutions and trainings to customers
? Providing technical support to sales people in region
? Providing technical customer service,supporting, solving technical issues for sales people as well as customers.
COMPETENCE
Education
? Degree in Sound Engineering, System Integration, Automation, etc
? Related Trainings: PA system training, industry training, etc. Certifications preferred
Work Experience
? Minimum 5 years experience in PA industry, familiar with weak current integration, sound projects and AV engineering projects
? Experience in designing and building PA sound and lighting projects, experience in bidding for projects, capable of completing independently the project design, technical drawing and bidding documents
? Experience in bidding for major projects such as theatres and stadiums
? Substantial experience in customer training
Knowledge
? Familiar with various brands in the industry, knowledge of various products
? Working knowledge of AUTOCAD, EASE, 3DMAX, etc for PA project design and graphics
Abilities (Skills, quality, character )
? Proficiency in office software
? Must speak fluent English
公司介绍
Peavey Electronics Corporation(美国百威公司)创立于1965年,其PEAVEY品牌有着50多年的辉煌历史,是世界最大的专业音响及乐器设备制造商之一。
PEAVEY的产品系列化、成套化、专业化,是最能代表当今美国科技水平的专业音响产品,是最早进入中国的国际品牌,它在世界各地以及中国都占有近60%的专业音响市场。PEAVEY拥有世界驰名品牌
Peavey,MediaMatrix,Architectural Acoustics,PVDJ及Crest Audio;拥有世界各国颁发的200种乐器设计及音响科技专利;提供超过2000款产品;畅销于世界上130多个国家;每年推出80至100种新产品;深受世界著名音乐演奏家的赞赏。
PEAVEY的音响和音频通信系统用户遍布世界各地,在各个不同领域发挥着科技先导的作用,美国的白宫、国会、参议院、纽约的证券交易所、美国国家大剧院、五角大楼都在用PEAVEY的设备,从澳洲雪利的歌剧院、美国本土田纳西州诺希维尔会议中心、拉斯维加斯歌舞厅、超过四分之一的美国本土美式职业足球场,到世界各地主要的大型游乐场、大型商店及飞机场等,都能看到PEAVETY的产品。作为进入中国的第一个国外品牌, PEAVEY音响以完美的音色和顶尖的技术设计,为用户带来了真正的音乐享受。PEAVEY作为行业先行者、开拓者和业界领袖,不断开发出许许多多新产品,在新的岁月里,其媒体矩阵是集音响、通讯、多媒体体于一身的领导性音频处理系统已成为行业标准。
皮维贸易(深圳)有限公司作为Peavey Electronics Corporation(美国百威公司)在中国唯一的分公司,一直贯彻用最先进的现代科学技术制造出最优秀的产品,以满足现代人的需要这一PEAVEY公司的宗旨。
公司名称:皮维贸易(深圳)有限公司
公司性质:外商独资(美资)
公司产品:音响、声音及周边产品、乐器
地址:深圳市南山区蛇口工业五路太平保健大厦一楼
(坐往蛇口方向大巴如113、K113、机场10等,在“蛇口网谷”站下车,往回走50米,在红绿灯处过马路,右边即为我司),或者程地铁至蛇口线水湾站,D出口。
传真:0755-2683 6051
网址:www.peavey.com.cn , www.peavey.com
PEAVEY的产品系列化、成套化、专业化,是最能代表当今美国科技水平的专业音响产品,是最早进入中国的国际品牌,它在世界各地以及中国都占有近60%的专业音响市场。PEAVEY拥有世界驰名品牌
Peavey,MediaMatrix,Architectural Acoustics,PVDJ及Crest Audio;拥有世界各国颁发的200种乐器设计及音响科技专利;提供超过2000款产品;畅销于世界上130多个国家;每年推出80至100种新产品;深受世界著名音乐演奏家的赞赏。
PEAVEY的音响和音频通信系统用户遍布世界各地,在各个不同领域发挥着科技先导的作用,美国的白宫、国会、参议院、纽约的证券交易所、美国国家大剧院、五角大楼都在用PEAVEY的设备,从澳洲雪利的歌剧院、美国本土田纳西州诺希维尔会议中心、拉斯维加斯歌舞厅、超过四分之一的美国本土美式职业足球场,到世界各地主要的大型游乐场、大型商店及飞机场等,都能看到PEAVETY的产品。作为进入中国的第一个国外品牌, PEAVEY音响以完美的音色和顶尖的技术设计,为用户带来了真正的音乐享受。PEAVEY作为行业先行者、开拓者和业界领袖,不断开发出许许多多新产品,在新的岁月里,其媒体矩阵是集音响、通讯、多媒体体于一身的领导性音频处理系统已成为行业标准。
皮维贸易(深圳)有限公司作为Peavey Electronics Corporation(美国百威公司)在中国唯一的分公司,一直贯彻用最先进的现代科学技术制造出最优秀的产品,以满足现代人的需要这一PEAVEY公司的宗旨。
公司名称:皮维贸易(深圳)有限公司
公司性质:外商独资(美资)
公司产品:音响、声音及周边产品、乐器
地址:深圳市南山区蛇口工业五路太平保健大厦一楼
(坐往蛇口方向大巴如113、K113、机场10等,在“蛇口网谷”站下车,往回走50米,在红绿灯处过马路,右边即为我司),或者程地铁至蛇口线水湾站,D出口。
传真:0755-2683 6051
网址:www.peavey.com.cn , www.peavey.com
联系方式
- 公司地址:上班地址:深圳市南山区蛇口工业五路太平保健大厦一楼