深圳招聘

Responsibilities
? Be the prime voice of Sierra Wireless toward our Customers, with respect to Quality and Operations topics. Lead issue resolution with Customer and SWI departments.
? Be the voice of the customer within Sierra Wireless.
? Present and promote our quality system, processes and performances to give to our customer the appropriate level of confidence in SWI organization and practices.
? Provide support to Contract and Agreements Process for quality sections of our sales agreements or contracts.
? Working with the Supplier Quality Team, manage the APQP & PPAP files and submit them to customers (automotive market), when required.
? Secure that customer audit preparation and realization is completed, as required. Participate in Customer’s audit and coordinate action plan, as a result of the audit.
? Monitor Sierra Wireless Quality performance on the customer portfolio, providing feedback and addressing issues. Participate with Product Life Cycle Core Team on product / customer development and life cycle. Work with and support regional Sales, Marketing and Field Application Engineers with respect to supporting the customer.
? Participate in the change committee related to product/process evolutions (ECO).
? Insure communication of the above evolutions to customers via PCN / PCR process.
? Interface for after sales support (RMA-FA, CARs, 8D, financial claims)
? Communicate, on time, the analysis result & action plan to the customer following a quality claim.
? Monthly update the PPM metrics. APQP & PPAP (or other documents) approved by Customer.
? Monitor Contract Manufacturer quality performance through audit, regular quality reporting and meeting.
? Issue the weekly report.
? Manage a quality improvement plan by Key customer.

Requirements
? Engineer or BaSc.,+5, specialization in Quality.
? 5 to 10 years experienced in an Industrial/electronics context.
? Very good in human relationship and positive & constructive behavior
? English and Mandarin is a requirement. 3rd langauage would be beneficial
? Strong communications, interpersonal, and organizational skills in a team environment

Sierra Wireless (NASDAQ: SWIR) (TSX: SW) is an IoT pioneer, empowering businesses and industries to transform and thrive in the connected economy. Customers Start with Sierra because we offer a device to cloud solution, comprised of embedded and networking solutions seamlessly integrated with our secure cloud and connectivity services. OEMs and enterprises worldwide rely on our expertise in delivering fully integrated solutions to reduce complexity, turn data into intelligence and get their connected products and services to market faster. Sierra Wireless has 1,400 employees globally and operates R&D centers in North America, Europe and Asia. For more information, visit www.sierrawireless.com.
Sierra Wireless is an equal-opportunity employer committed to fostering an inclusive and diverse working environment. We welcome people of every race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.