深圳招聘

.Responsibilities:
A.
1. Download the customer complaints data periodically from TECHs and analyze the data to find out the root cause and push the related owner to do improvements in order to know & meet the customer requirements;
2. Join and conduct critical issue analysis and finalize the 8D report in order to meet the key account customer satisfaction;
3. Set up the customer visit or audit in order to let the customer know well with our product process & quality and increase the confidence to our company and product. In addition, we will be active to visit the customer periodically in order to listen to the customer voice and strengthen the communication with the customer;
4. For some critical & urgent case, we have to perform on-site support in order to meet the customer special requirements and improve the customer satisfaction.
5. Analyze the customer complaint status, and continually improve customer service quality level, in order to improve the response time to customers complaint.
6. Take proper actions to eliminate related customer complaint, in order to improve the customer satisfaction.
B.
Quality continual improvement :
Forward the defect information to production line timely and set up taskforce team to work out annual quality improvement plan (including product design, process flow, equipment maintain, information system, operator training) in order to drive quality improvement and reduce customer complaints.

Qualifications:
1. Bachelor or above degree；
2. Major in electrical or engineering
3. Min. 5 years quality engineering experience. Green belt certification is preferred.
4. Excellent in English speaking, writing, reading and listening. (Must)
5. ISO internal auditor certification is preferred.

TE Connectivity（纽约证交所代码：TEL）是全球技术领军企业，年销售额达 120 亿美元。泰科电子是TE Connectivity在中国的成员企业。在连接日益紧密的当今世界，TE的连接和传感解决方案发挥着核心作用。TE与工程师协作，帮助他们将概念转变为现实 —— 通过经受严苛环境验证的智能化、高效、高性能 TE 产品和解决方案，实现各种可能。TE在全球拥有约 75,000 名员工，其中 7,300 名为设计工程师，合作的客户遍及全球 150 多个国家和众多领域。TE相信“无限连动，尽在其中”。

TE Connectivity于1988年改革开放初期就进入中国， 凭借本土化管理和运营策略，在发展自身的同时，TE中国也在推动中国的经济和社会发展变革：移动通讯设备的普及、数据通信的发展、汽车市场的繁荣、高速公共交通系统的延伸，以及绿色清洁能源的推广…… 这其中都有TE的身影。TE中国总部位于上海， 目前拥有约22,000名员工、21个生产基地和15个办公室，足迹遍布多个重要城市。未来，TE将持续投资中国，让更多的TE产品从“中国制造”走向“中国智造”。

TE深圳工厂位于风景秀丽的深圳市宝安区石岩泰科电子科技园，公司占地面积80000多平方米，现有员工2000多人。连续多年荣获深圳市纳税大户、中国外商投资双优企业、园林式花园式小区等荣誉称号。


我们的员工福利：
1、具有市场竞争力和公平合理的薪酬福利体系
2、每周五天八小时工作制，免费提供住宿，享有伙食补贴
3、年终双薪，所有员工均享有社会保险(养老/工伤/医疗保险)，住房公积金，意外险
4、公司内设有邮局、自助银行、小型商场、篮球场、阅览室、健身器材等设施
5、丰富多彩的员工活动，卡拉OK大赛、篮球赛、足球赛、春节联欢等
6、完善的内部招聘体系、培训及人才发展体系和多种形式的户外拓展活动，为员工提供众多的晋升及发展的机会
7、班车：工作天免费提供班车（市区线、龙华线、宝安线、石岩线）