深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳客服专员/助理(非技术)招聘

Customs Service representative

爱特蒙特光学(深圳)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2016-11-16
  • 工作地点:深圳-龙华新区
  • 招聘人数:若干
  • 工作经验:1年
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  

职位描述

JOB DUTIES
工作职责
1. Engage and interact with customers via telephone, email and fax within service and call centers.
通过电话,电子邮件和传真等来和客户进行交流和提供相关服务
2. Input orders into the M2M system.
通过M2M系统完成订单
3. Provide support to customer by acknowledging customers’ Purchase Order, execution of Sales Order, RMA and invoices.
处理来自客户的采购订单,销售订单,退换货以及发票等事宜.
4. Provide support to Sales Team which include quote requests and order processing.
根据客户需求提供报价以及订单处理的服务
5. Follow-up and communicate delivery status to the customers.
跟进和回复客户订购产品的交货时间状态
6. Learn and master the M2M system in the near future to achieve daily work responsibilities.
能尽快用M2M操作系统来处理日常工作
7. Perform related duties as assigned by the Sales Manager.
能及时处理和完成销售经理指派的工作任务.


JOB SPECIFICATION
? Min Levels with 1years working experience in sales and related business.
至少有1年与销售相关的工作经验
? Has strong communication and customer service support skills
有良好的交流和沟通能力
? Must be bilingual (English and Mandarin)
普通话良好,能用英文进行书写交流和沟通.
? It is much better if have some experience dealing with service centre or call centre.
最好有客户服务中心或是电话服务中心的工作经验
? Confident, articulate, self-motivated with strong drive to succeed.
自信,善于沟通且积极主动
? Must be a team player with the ability to interact and work with customers.
有团队合作意识且有能力和客户进行交流和沟通

公司介绍

Edmund Optics and its parent company Edmund Optics Inc. (EO) have been leading suppliers of optics and optical components to industry since 1942, designing and manufacturing a wide array of multi-element lenses, lens coatings, imaging systems, and opto-mechanical equipment. Although we are well known as a catalog based distributor of industrial optics and related products, we offer much more — including a number of engineering and manufacturing services — to our customers.

A worldwide presence in industrial optics, we have offices in the United States, Japan, China, Germany, the United Kingdom and Singapore, as well as sales representation in Israel and Switzerland.

公司网站:**************************

爱特蒙特光学(深圳)有限公司,是美商独资(分)公司,母公司是国际光学成像设备领域知名企业--美国Edmund Optics INC.,

拥有分布于美国、中国、德国、英国、日本、新加坡、瑞士、以色列等国的6个分公司5个代表处及1个设计中心。

业务范围:
开发、生产用于机器人视觉系统、半导体工业、光通讯图像识别系统中的高分辨率镜头、光学元器件、光学系统和显微镜、测试用光学仪器,经营进出口业务(不含分销业务)。
注:
Edmund Optics在中国有两处分支机构,我公司为其中国深圳分公司(另有中国上海分公司)

本公司提供极富竞争力的薪酬和福利!

联系方式

  • 公司地址:龙华街道工业东路利金城科技工业园3号厂房5楼