深圳招聘

Customer Service Assistant

主要工作职责（Job Description）
* Customer service team reports preparation and analysis.
* Maintain and handle normal order, quotation order, rebate order, special credit order, allocation order, priority order, goods return order, internal sales order…
* Provide order confirmation to customers and feedback customer’s inquiries.
* Contact F&A team for sales orders credit check.
* Coordinate with 3rd party logistics for sales order goods delivery.
* Daily order tracing: stock availability, special price application, rebate order, dealer financing order, goods return.
* Handling customers’ service complaint.
* To set up and maintain good relationship with customers.
* Make-to-order products’ sales order cancellation request and change request coordinating and handling.

任职要求（Job Requirements）
* College or above
* Familier with excel
* Basic English reading and writing
* Good communication skill
* Give priority to the candidate who have experience on Customer Service

上海合杰人才服务有限公司（简称“上海合杰”）
上海东浩兰生国际服务贸易（集团）？上海外服（集团）有限公司的全资子公司，致力于打造以业务流程外包（BPO）服务为核心的全方位业务流程解决方案而成立。
基于上海外服全国***的人力资源服务网络，合杰通过专业化、规范化的管理流程及先进的IT技术和系统支持，为客户实现服务的增值。将客户从繁琐的非核心事务工作中解放出来，将更多资源投入到核心业务中。