深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳售前/售后技术支持工程师招聘

高级售后技术员

深圳百胜医疗科技有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2014-08-18
  • 工作地点:深圳
  • 招聘人数:若干
  • 学历要求:大专
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  医疗器械维修人员

职位描述

Qualification:
- Diploma in mechanical or Electronics Engineering related filed.
大专学历,机械、电子工程相关专业
- Minimum 3 years related working experience. (Medical equipment related is preferred)
至少3年相关工作经验(医疗行业优先)
- Familiar with ISO9001, 13485 criteria for medical product is preferred.
熟悉ISO9001:13485优先考虑
- Familiar with using software like M.IE, Microsoft Office, Auto-cad etc.
熟练使用办公软件
- Good communication skill and able to communicate in Chinese & English is preferred
优秀的沟通能力,英文熟练沟通的优先考虑


Key Responsibility:
- Processing RMA, quality and customer satisfaction data and information.
退货、品质、客户满意等相关资料处理
- Monitor and follow up with supplier/internal on RMA units and react to supplier/EMS low efficiency situations.
监督供应商,督促他们提高效率
- Conduct failure verification and analysis of product/components returned by the customer. (Both cosmetics and functionality)
处理不良品,分析相关退货原因
- Deal with customer service team members on the product quality issues
处理产品质量售后服务
- RMA traceability record control.
授权维修记录保管
- Engineering Documentation processing and archiving.
工程文件处理和归档
- Product Life-cycle Management and implementation.
PLM系统相关操作

公司介绍

Esaote is one of the world’s leading producers of medical diagnostic systems. It is well established as a Europe-based leading ultrasound manufacturer, and internationally acknowledged to be the world leader in dedicated MRI. The Esaote Group is also one of the main players in the sector of Information Technology for healthcare.

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