深圳招聘

Role Purpose:
The purpose of this role is to provide professional training support to the whole team in Element Fresh which directly or indirectly contributes to business result or development.
The main responsibility of this job role is support regional training manager to strengthen training system, procedure, implement training programs. Come up with materials base on the identified training needs. Deliver various training courses.
This training manager also needs to help the whole operation team to improve the product knowledge and service quality etc...

Key Accountabilities：
A. Maintain training system, work out annual training plan
1. Maintain training system across current regions
2. Manage training expense within budget
3. Identify training needs base on operational tendency
4. Work out annual training plan in accordance with respective regional operation demand and training needs
B. Implement training programs, design or produce training materials
1. Implement training programs base on succession plan
2. The training scope will cover but not only in Element Fresh brand history, high standard customer service and product knowledge, management skills, leadership and train the trainer etc...
3. Conduct train the trainer programs to develop internal trainers
4. Work together with HQ respective function heads to develop, produce , modify and customize appropriate training materials ;
5. Keep all training materials timely updated and make sure the high quality and accuracy
6. Identify special training requirements base on training needs, deliver training activities such like team building, workshop, conference etc…
7. Work together with new restaurant training leader for strengthening the system and procedure, refine SOP or training materials.
C. Deliver training courses
1. Work together with internal and external training trainer resources to coordinate or conduct training for company high level management
2. Conduct training courses including customer skills, people skills and train the trainer training programs for company middle management
3. Deliver New employee orientation frequently to help understand the new comer perspective.
D. Track and evaluate training effectiveness
1. Accurately manage training record and database
2. Track and report the result and effectiveness of all training activities on a regular basis
3. Amend and revise training programs from time to time according to the training feedback and tracking reports.
E. Training report
1. Familiar with training database management
2. Able to consolidate data and come out with training report as per request
3. Analyze training report, come up with appropriate solution

Necessary Knowledge and Experience to be able to do the job：
1. Bachelor degree or above with relevant majors
2. At least 3 years or above working experience in hospitality industry,
minimum 2 years working as training manager or assistant training manager role
3. Proven certification for leadership, customer service or train the trainer is a plus
4. Certified trainer skills
5. Good communication skills.
6. Good Planning & organizing skills
7. Experience in program design, managing training project is more
preferable

Job Specific Technical Requirements
1. Good team player, patient, honest and reliable;
2. Positive, self-motivated ;
3. Responsible and committed

    Element Fresh - 新元素公司是一家外资企业（美资餐饮连锁集团），从事高档西餐厅运营和管理，并且从事食品外卖的餐饮管理有限公司。

    2002年新元素进入中国，是健康餐饮的潮流缔造者。截止目前在9个城市拥有35家门店，分别遍布于北京、上海、广州、杭州、苏州、南京、深圳、成都及武汉。

    新元素品牌累积了近百万优质会员，拥有超过62个国家国籍的忠实粉丝。

    作为2010-2018年度中国杰出雇主奖得主，2009年度华东地区中国杰出雇主奖得主，新元素除了为每位员工提供了一系列优厚的薪资福利待遇外，更为他们配备了一套完整的培训手册，如岗位技能、食品安全卫生、英语课程等，为每一个新元素家庭的成员定制了一个巨大的发展空间！

    新元素也积极参与所在地区的发展，与大型赛事合作，倡导健康生活方式。
    成为上海网球大师赛以及中国网球公开赛的官方餐饮合作伙伴；
    支持公益组织“心连心”和“根与芽”的各项慈善活动；
    为社会提供了2000个工作机会，2009-2018连续9年被评为“中国杰出雇主”。
    
    我们的理念是：新元素相信营养、美味及乐享生活缺一不可！

    在新元素业务蓬勃发展的时期，欢迎有志于在餐饮行业发展的人员前来应聘。一经录用，公司将提供巨大的发展空间，完善的培训。

公司网址：********************
办公室（上海总部）地址：上海市长宁区长宁路88号长宁八八中心6楼606室
联系人： 人力资源部
邮箱：jobs@elementfresh.com 或 recruit@elementfresh.com