Top Seller Account Manager(职位编号：102569BR)
上海亿贝网络信息服务有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2014-08-17
- 工作地点：上海
- 招聘人数：若干
- 学历要求：本科
- 职位月薪：面议
- 职位类别：客户经理/主管
职位描述
With more than 88 million active users globally, eBay is the world's largest online marketplace, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses. Their collective impact on e-commerce is staggering: In 2008, the total worth of goods sold on eBay was USD$60 billion - $2,000 every second.
Specifically, eBay CN enables global trading by providing the leading cross-border online platforms in the largest export-driven economy China. We connect millions of Chinese sellers with '00 millions of overseas buyers; we also enable Chinese buyers to find unique and authentic items from the most trusted sellers around the global.
China Marketplace Development team is based in Shanghai and takes full responsibility of CN revenue target by designing and executing end-to-end initiatives and solutions on generating local market awareness, driving local seller acquisition and activation as well as growing trading activities in a dynamic global eBay online marketplace.
This role will:
• Responsible for driving sustainable business growth to keep high business growth;
• Improve Trust & Safety performance to enhance better e-commerce user experience
• Work with cross function internal teams to drive specified group of clients to meet business metrics
• Be an opportunity for a high achiever to be part of a dynamic, high growth and fast-paced organization.
Drive top seller success on eBay global trading platform : (approx 40%)
Scale up top seller activities by providing constructive business consultation and key business issue diagnosis;
Support seller business growth through timely policy/platform changes update, selling strategy consultant, and key account issues solving;
Investigate and deep dive the new policy& platform impact to top seller business, and initiate, guide and enforce seller best practices
Work collaboratively with external and internal resources, including trust & safety team, product management team, marketing team, and business development teams to meet the business targets
Improve Seller trust & safety performance : (approx 40%)
Improve seller trust & safety metrics performance through problem identify, issue diagnosis, solution providing and business implementation to grown sustainable business
Escalate aggressively the Trust & Safety consequence on top seller, and collaborate with seller to provide better buyer experience
Identify the key factors of low Trust & Safety performance based on top seller status investigation and extent the best practices to broader seller group
Providing a vital communication linkage between seller and international functions : (approx 20%)
Working closely with international and cross functional teams for business development and best practice sharing
Education or professional qualification/certification (or equiv. experience)
University and Degree Qualified in Business, Economics, Computer Science (or analytical discipline).
Track record of academic, professional achievement
Experience
At least 3-5 years sales experience with solid selling record
Experience in e-commerce or internet industry is a plus
An independent, proactive and effective player under pressure
Skills
Fluency in English and Chinese (spoken & written)
Excellent interpersonal and communication skills
Logic thinking and strong quantitative analytical skills
Ability to self-educate and work autonomously with minimal supervision
A fast worker, committed to meeting targets and deadlines
Results oriented and self motivated, takes the initiative, thinks through things and makes things happen
Passion for the internet
University and Degree Qualified in Business, Economics, Computer Science (or analytical discipline).
Specifically, eBay CN enables global trading by providing the leading cross-border online platforms in the largest export-driven economy China. We connect millions of Chinese sellers with '00 millions of overseas buyers; we also enable Chinese buyers to find unique and authentic items from the most trusted sellers around the global.
China Marketplace Development team is based in Shanghai and takes full responsibility of CN revenue target by designing and executing end-to-end initiatives and solutions on generating local market awareness, driving local seller acquisition and activation as well as growing trading activities in a dynamic global eBay online marketplace.
This role will:
• Responsible for driving sustainable business growth to keep high business growth;
• Improve Trust & Safety performance to enhance better e-commerce user experience
• Work with cross function internal teams to drive specified group of clients to meet business metrics
• Be an opportunity for a high achiever to be part of a dynamic, high growth and fast-paced organization.
Drive top seller success on eBay global trading platform : (approx 40%)
Scale up top seller activities by providing constructive business consultation and key business issue diagnosis;
Support seller business growth through timely policy/platform changes update, selling strategy consultant, and key account issues solving;
Investigate and deep dive the new policy& platform impact to top seller business, and initiate, guide and enforce seller best practices
Work collaboratively with external and internal resources, including trust & safety team, product management team, marketing team, and business development teams to meet the business targets
Improve Seller trust & safety performance : (approx 40%)
Improve seller trust & safety metrics performance through problem identify, issue diagnosis, solution providing and business implementation to grown sustainable business
Escalate aggressively the Trust & Safety consequence on top seller, and collaborate with seller to provide better buyer experience
Identify the key factors of low Trust & Safety performance based on top seller status investigation and extent the best practices to broader seller group
Providing a vital communication linkage between seller and international functions : (approx 20%)
Working closely with international and cross functional teams for business development and best practice sharing
Education or professional qualification/certification (or equiv. experience)
University and Degree Qualified in Business, Economics, Computer Science (or analytical discipline).
Track record of academic, professional achievement
Experience
At least 3-5 years sales experience with solid selling record
Experience in e-commerce or internet industry is a plus
An independent, proactive and effective player under pressure
Skills
Fluency in English and Chinese (spoken & written)
Excellent interpersonal and communication skills
Logic thinking and strong quantitative analytical skills
Ability to self-educate and work autonomously with minimal supervision
A fast worker, committed to meeting targets and deadlines
Results oriented and self motivated, takes the initiative, thinks through things and makes things happen
Passion for the internet
University and Degree Qualified in Business, Economics, Computer Science (or analytical discipline).
公司介绍
eBay.cn简介eBay.cn是eBay 的全资子公司，致力于推动中国跨国交易电子商务的发展，帮助中国的小企业和个人用户在eBay全球平台上进行销售，为他们开辟直接面向海外销售的新渠道。 eBay全球领先的交易平台结合领先的在线支付工具PayPal，已经成为全球中小企业和个人用户从事跨国贸易的首选。PayPal是全球在线支付标准，拥有1.84亿注册账户，支持全球190个市场、23种货币的收付款，是网络跨国交易的最佳支付工具。 为了更好帮助中国卖家在“eBay 平台 / eBay Marketplace”上进行销售，eBay.cn还成立的专业的跨国交易服务团队，提供从跨国交易认证、业务咨询、疑难解答、外贸专场培训及电话培训、在线论坛外贸热线，到洽谈物流优惠、协同PayPal提供安全、快捷、方便的支付解决方案，帮助中国卖家顺利开展全球业务。 eBay.cn还推出专为中国跨国交易卖家打造的交流、沟通和分享的平台，www.ebay.cn，不仅提供eBay跨国贸易培训课程，分享各个目标市场贸易动态，帮助中国卖家开拓海外市场，还设有用户“讨论区 / Discussion Boards”，使得用户能够通过经验交流来提高他们的销售技巧。 eBay.cn的使命是为中国的企业和个人用户开辟新的网络丝绸之路，帮助更多中国用户走向世界。
想了解更多，请点击 http://aboutus.ebay.cn/introduction/1225.html
想了解更多，请点击 http://aboutus.ebay.cn/introduction/1225.html
联系方式
- 公司网站：http://www.ebay.cn