深圳招聘

Key Responsibilities
? Continually monitor, test, and analyse the customer satisfaction
? Implement Customer Care Programme in line with PCN requirements
? Transfer quantitative and qualitative customer data into CRM recommendations (e.g. events or campaigns)
? Plan and assist local customer/prospect care campaigns
? Preparing market and target groups studies and surveys
? Work closely with all departments on customer loyalty incidents
? Implementation and maintenance of the Porsche CRM system (C@P) on dealership level.
? Check and monitor data quality of C@P; check usage of users.
? Provide campaign, activity and event reports based on data in C@P
? Pursue, encourage, comply and exceed all standards, procedures and guidelines by Porsche /Porsche China
? Regular monitoring, analysing and enhancing of all established work related processes according
to Porsche / Porsche China regulations
? Attend all relevant trainings provided by Porsche China
? Report directly to the Marketing Manager/General Manager in daily business-related issues

Attributes
? Ideally 2-3 years working experience in the marketing/event area or in a similar position
? Minimum college degree; Bachelor degree preferred
? Excellent communication skills in Chinese, basic level of English is required
? Understanding and imposing Porsche corporate philosophy, image and identity
? Be a representative ("ambassador") of the Porsche brand in all customer contacts and other aspects
? Enthusiasm for Porsche products and services
? Honest and reliable personality
? Well-groomed appearance
? Self-motivated
? Proven decision making ability
? Assertiveness & excellent organizational skills
? Empathy for customers
? Ability to work independently as well as in teams
? Works well under pressure
? Open minded attitude towards customers, prospects and trends
? Willing to learn and to adapt to change
? Proficient computer skills (MS office, Lotus Notes and Internet)

保时捷（中国）汽车销售有限公司是保时捷在中国大陆以及中国香港和中国澳门地区的子公司。保时捷中国于 2001 年成立，并开始在销售、市场及售后服务等环节为合作伙伴提供专业支持。

经销商网络
保时捷目前在中国一共124个销售网点（包括港澳各一家），其中96家为保时捷中心（4S）其余为城市展厅，位于北京（五家），上海(四家）和成都（三家）、温州（三家）、深圳（三家）、厦门（两家）、杭州（三家）、武汉（两家）、重庆（三家）、西安（两家）、哈尔滨（两家）、南京（两家）、宁波（两家）、佛山（两家）、福州（两家）、长沙（两家）、昆明（两家）、沈阳（两家）、东莞 （两家）、天津 （两家）、广州、青岛、大连、金华、太原、台州、海口、郑州、苏州、长春、南宁、鄂尔多斯、合肥、济南、兰州、唐山、呼和浩特、无锡、南通、泉州、绍兴、南昌、常州、烟台、三亚、潍坊、银川、嘉兴、榆林、石家庄、中山、珠海、徐州、淄博、贵阳、汕头、洛阳、惠州、泰州、乌鲁木齐、绵阳、新乡、芜湖、香港（两家) 和澳门。所有保时捷中心都是保时捷的授权网点并为中国的保时捷客户提供保时捷的产品及服务。

销售业绩
2019 年，保时捷中国创造了在中国大陆、中国香港及中国澳门累计交付 86,752台的杰出业绩。

企业荣耀
2019年，保时捷中国同时获得了“中国杰出雇主”及“金级国际WELL认证”。