深圳 [切换城市] 深圳招聘深圳销售行政及商务招聘深圳商务主管/专员招聘

客户专员

重庆延锋江森汽车部件系统有限公司

  • 公司规模:1000-5000人
  • 公司性质:合资(欧美)
  • 公司行业:汽车及零配件

职位信息

  • 发布日期:2014-08-06
  • 工作地点:深圳-光明新区
  • 招聘人数:1
  • 工作经验:2年
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位月薪:面议
  • 职位类别:商务主管/专员  业务分析专员/助理

职位描述

Objective of function

岗位目标

Establish business plan, achieve sales & profitability goals, enhances customer satisfaction, and develops new opportunities for the company’s growth

制定业务计划,达成销售和利润目标;提高客户满意度,为公司持续发展创造机会

Responsibilities

岗位职责


商务协调工作Commercial affairs

1.与客户各部门积极的沟通协调,促进新产品的试装工作顺利推进,确保新项目顺利投产;

Communicate with customer actively, manage commercial affairs for new product launch, ensure new programs and product changes put into production successfully.

2.配合质量部门处理质量问题及客户抱怨,促进质量问题的及时关闭;

Work with quality department to handle quality issues and customer complaints

R


客户销售计划Sales Plan

1.协助部门经理完成年度销售计划及客户中长期发展计划,确保销售收入/货款回收等指标有效完成;Support BU Manager to complete the annual sales and business developing plan, to ensure the achievement of sales income and reclaim of charge account.

2.制订客户新业务拓展计划及市场份额提升计划;

Constitute the plan for business developing and market share improvement.


R


年度降价Annual LTA

1.结合公司财务目标及项目实际情况制定年度降价目标;

Establish annual price target according to company's financial objectives and program reality

2.准备商务谈判资料,制定行动计划,在公司目标范围内完成年度价格合同签定

Prepare business negotiation files, make action plan, and sign the annual price contract within company target.


R


工程变更(含 VA/VE)商务价格商谈Engineering change (inc.VA/VE) price negotiation

1.主导完成客户设计变更报价工作,按时关闭报价,议价及合同更新工作,改善项目财务指标;

Lead quotation of customer engineering change ,close quotation, negotiation and update contract on time, improve program financial indicators

2.积极推动VA/VE的实施,按时完成 VA/VE项目的报价,谈价以及客户签批工作;

Actively promote the implementation of VA/VE, complete the quotation of VA/VE program

R

客户满意度Customer Satisfactory

运用各种策略和方法,与客户对应工程师建立并保持经常、密切、良好的沟通与合作关系,建立并巩固业务关系;

1.Sets up and keeps closely communication and cooperation with respective client enginner, consolidates the business relationship


2.定期开展客户满意度调查,跟踪客户抱怨整改措施的有效实施,提高客户满意度;

Carry out customer satisfaction surveys regularly, follow up customer’s complain and carry out effective measure

R


General通用职责



Integrity 诚信正直:

· Behaves with unquestioned Integrity and in accordance with company's ethics policy; treats others with dignity and respect

诚信行事,遵守公司的道德规范;友好待人,尊重同事


R


HSEE 健康、安全和环境:

· Follows all Health, Safety and Environmental requirements that are defined on work instructions or communicated in trainings

遵守工作说明中明确的或培训中传达的所有健康、安全和环境要求


R


BOS 业务运作体系:

· Applies, executes and maintains function related BOS requirements

应用、实施和保持本职能相关的BOS要求


R


Sustainability 可持续性:

· Demonstrates commitment in company’s sustainability initiatives, such as Blue Sky projects and greenhouse concepts

承诺参与公司的可持续性项目,如蓝天计划和温室气体概念推广


S


Employee Engagement 员工参与:

· Embraces and supports a culture of Employee Engagement

支持和奉行员工参与的文化


S

Competency Requirements (能力要求)

Education 教育

本科及以上学历,工科专业背景或市场营销专业;

Bachelor degree and above, major in engineering or marketing

Job experience 工作经验

2年以上汽车行业销售工作经验;

At least 3 years experiences in automobile manufacture industry

Professional knowledge/skills

专业知识/技能

汽车零部件产品知识和汽车市场知识Automotive OEMs and components industry knowledge

基本财务和成本知识Basic Finance and costing knowledge

信息收集,整理和分析能力Ability of information collecting and analysis

项目管理和团队协调能力Ability of project management and team coordination

良好的谈判沟通技巧Good negotiation and communication skills

Language skills 语言


English Chinese Other:______________

Company’s Expected Behaviors公司期望的行为

-Please refer to Johnson Controls‘ Leader Expectations Model 请参照江森自控的领导力模型

-Behaviours in Leading Self are required for all level of positions (minimum of being acceptable), Leading People for managerial and above level positions (minimum of being acceptable) and Leading Globally for director and above level positions (minimum of being strength) 所有岗位都要求体现领导自己的行为(最低要求为期望表现),管理层及以上岗位要求体现领导他人的行为(最低要求为期望表现),总监及以上岗位要求体现领导全球的行为(最低要求为良好表现)

Leading Self 领导自己

Leading People 领导他人

· Demonstrates Integrity 展示正直诚信

· Drives Accountability 建立责任

· Shows Respect for Others 尊重他人

· Develops Employees 发展员工

· Communicates and Influences 沟通与影响

· Encourages Excellence 鼓励卓越

· Focuses on Customer 关注客户

· Enables Teamwork and Involvement 促进合作与参与

· Drives for Results 驱动结果

· Fosters Open Communication 鼓励坦诚沟通

· Thinks Analytically 分析式思考

Leading Globally 领导全球

· Demonstrates Professional Expertise 展示专业技能

· Thinks Strategically 战略性思考


· Impacts Across Cultures 跨文化影响


公司介绍

重庆延锋江森座椅有限公司是由美国江森自控集团、重庆延锋实业有限公司和上海延锋江森座椅有限公司于2003年12月共同出资组建的合资公司,投资总额1500万美元,注册资本750万美元,现有员工2000人。经营范围包括设计、生产和销售汽车座椅总成、中控、顶蓬,仪表盘等相关零配件,并为其提供售后技术指导和售后服务。客户涉及长安福特、沃尔沃、长安铃木、长安、长安标致。2016年生产能力将超过120万套汽车座椅。预计2016年产值将达到50亿元人民币。
随着公司的飞速发展,我们诚邀优秀有志之士加盟江森自控大家庭,公司为员工提供安全的工作环境,全面的培训体系,和谐的企业氛围,及具竞争力的薪酬福利待遇。