深圳招聘

Job Requirement:

· Qualification from secondary education is preferred but not essential

· At least 3 years experience within a face to face direct sales role

· International Express or Logistics industry background

· Excellent communication and persuasion skills

· Results driven with a track record of achieving sales targets

· Organisational awareness (structure and products & services)

· Strong determination and motivation to lead, succeed and inspire

· Business to business selling skills

· Communication capability at a senior/board level, both internally and externally

· Ability to interpret Sales reports and analysis

· Clean, full drivers license

· Basic project management skills

· Microsoft Office applications

Job Responsibilities:

Sales Activities

Working on a designated portfolio, to win, develop and retain Key Account clients through regular face to face contact and effective customer management

§ Plans and prepares for sales visits to both existing and prospect customers e.g. market information, contact person, potential, trading history, etc using the sales system and other available, relevant information

Performs business development visits to appropriate contacts within existing and prospect customers according to the agreed activity KPI’s and approved KAM sales processes

§ Identifies the potential value of customers and liaises with TNT departments to provide an appropriate proposal / tender response in line with the TNT commercial policy and other internal stakeholders

§ Consistently presents the full range of TNT products, services and technologies to every customer

§ Wins new Key Account customers through the closing of business on the appropriate tariffs

§ Investigates the opportunities for TNT to deliver added value to each customer and develops new revenue streams through the identification if up selling and/or cross selling opportunities

Sales Administration

To perform all sales administration activities in order to maintain accurate information essential to develop revenue and improve customer satisfaction and to maximise the face-to-face selling time

§ Effectively manages time through correct use of the agenda and plans travel to maximise selling time

§ Accurately updates the Sales systems following each customer interaction to ensure complete and current client information such as pipeline value, supply chain, decision makers, record communications etc

§ Reviews the portfolio performance with KAM Management team and prepares information as necessary for sales meetings and quarterly sales reviews

Customer Management

To monitor, review and manage the performances of customers in the portfolio to drive revenue growth forward and ensure customers are satisfied and correctly serviced

§ Monitors all levels of customers trade performance through reports and business intelligence

§ Conducts periodic review meetings with customers to assess TNT’s progress against implementation / development plans, associated targets and to identify future opportunities for collaboration

§ Requests ad hoc analysis as required to investigate customer performance trends and to identify areas for improvement

§ Ensures corrective action plans are in place to deliver sustainable performance improvements as required by customers within the portfolio

Relationship Management

To ensure we win, keep, develop and recover Key Account customers by building lasting, mutually beneficial relationships

§ Forms professional and appropriate relationships at senior level in identified customer organisations through face to face contact

§ Forms constructive, open and professional relationships with Management teams of all TNT sales channels and Head Office as required

§ Monitors the development of customer sales relationships throughout the function and at all levels

§ Ensures customers are kept up to date with relevant TNT information and reports, where applicable

§ Establishes appropriate relationships and communicates with other key functional areas such as customer solutions, commercial, operations etc.

Process Management & Implementation

To deploy and monitor KAM processes, policies and procedures in order to ensure the consistency, efficiency and quality of internal and external customer expectations

§ Understands the approved TNT Win, Keep, Develop and Recover Profitable Customers sales processes and communicates the importance of process compliance within the Regional KAM organisation

§ Ensures correct execution of new and existing KAM, policies and processes

§ Ensures continuous improvement in sales performance through the deployment of best practice processes

§ Works with cross-functional colleagues to ensure that the KAM and related functional processes are consistently applied and refined to improve the customer experience

Cross Functional Relationships

Develops positive relationships with functions that support success in the KAM channel to ensure TNT’s value proposition continues to meet the requirements of the Key Account customers

§ Establishes potential product opportunities by identifying new developments within the channels customers and competitors in the local markets and actively informs the TNT product development team

§ Understands the dependencies between the KAM, SAM and TSM channels and manages a productive relationship with relevant TSM/ SAM personnel to ensure customer requirements are fulfilled and business opportunities are converted

§ Maintains a close relationship with key functional areas such as SpS, customer solutions, commercial, operations, customer service and other departments to ensure all business opportunities are developed and KAM customers receive a consistent, positive customer experience

CSR and Health & Safety

§ Complies with the company's corporate social responsibility, health, safety and environmental standards and responsibilities as identified within TNT Express management systems and effectively implement and maintain these management systems

工作地点：北京是空港物流园8街9号（公司提供东西三环、通州等多条线路班车）

TNT快递是全球最大的快递公司之一。每天递送约一百万件包裹、文件和托盘货物。TNT快递在欧洲、中东、非洲、亚太和美洲地区运营航空和公路运输网络。TNT快递在2013年的营业收益为67亿欧元。

在中国大陆，TNT快递拥有33家国际快递分公司和3个国际快递口岸。目前，TNT在中国大陆拥有近3,000名专业员工。

我们的承诺（员工价值主张）：
我们致力于员工发展。
员工是我们最宝贵的财富。
在TNT的发展过程中，员工可随时学习如何胜任工作和发展职业生涯。
我们相信，无论员工选择什么工作，终生学习和我们对他们的投资将伴随他们一生。

我们构建可靠的双赢关系：
我们拥有理想的工作场所。
作为一个团队，我们的员工拥有归属感，他们彼此尊重，共同努力。
我们是负责任的社区成员，努力提高大家的社会生活质量。

我们给予并聆听反馈：
我们在整个企业内构建信任关系并相互理解。
我们的员工乐于在彼此信任的成长环境中给予反馈，以改进工作表现。
我们接受反馈以更深入地了解业务活动，始终以更好的状态完成工作。

我们认可和奖励绩效：
我们培养最杰出的人才。
我们表彰工作最杰出的员工，引以为豪，并与员工一起分享成功。
我们对各级员工的成绩予以奖励，让我们的员工承担挑战，并做到更好。


我们提供具有竞争力的薪酬福利。如果你怀有和我们相同的理念和价值观，那就和我们一同奋斗在人生之旅吧！
健全的人才培养机制和职业发展
有市场竞争力的薪资架构
社保+住房公积金+商业医疗保障计划
子女商业医疗保险计划
新婚/新生儿贺礼+节假日礼品+儿童节礼物
做五休二+12天带薪年假+7天带薪病假