Junior Customer Service Assistant 初级客户服务专员
世纺纺织技术(深圳)有限公司
- 公司规模:50-150人
- 公司性质:外资(非欧美)
- 公司行业:检测,认证 服装/纺织/皮革
职位信息
- 发布日期:2014-07-15
- 工作地点:嘉兴
- 招聘人数:1
- 工作经验:一年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:服装/纺织/皮革跟单 客服专员/助理(非技术)
职位描述
初级客户服务专员 (嘉兴)
职责:
1、样品管理,登记和跟进样品,以确保在验货或claims analysis前能及时准确的把样品给到相应部门
2、验货工具发放,收到验货员的电话或邮件要求后,及时准确的发放需要的验货工具
3、在验货之前和客户和负责供应商管理的人协调,准备好订单细节,确认过的样品和技术资料
4、通过与客户进行交涉,很好的与供应商协调好在验货中出现的复检的报价问题,额外的付款费用和任何其他的问题
5、核对验货员验货报告的格式(按照每个客户的要求)并且确保所有的验货报告被录入系统
6、上级领导指派的其他的任务
要求:
1、纺织和英语专业
2、一年样品管理或跟单工作经验
3、英语良好
4、熟练操作办公软件
5、 有责任心,能独立的处理事情
6、良好的沟通和交际能力,有恒心
7、客户导向型,有条理,积极主动的,办事效率高
8、愿意学习并希望在多元文化的环境下工作
Junior Customer Service Assistant (Jiaxing)
Job Description:
1. Sample management, make record and tracking sample, ensure to provide good internal support to relative department on-time and before inspection/claims analysis.
2. Distribute inspection tool, distribute the right articles with right quantity to each inspector in time after receiving the request call or E-mail from inspector.
3. Ensure that order details / approval samples and technical files are ready and complete before inspection and coordinate with the customers and person in charge of suppliers care.
4. Coordinate with suppliers on quotation for any re-inspection, outstanding payment issue or any difficulties during inspection through communicating with customer for solutions.
5. Check inspection reports formats used by inspectors (as per customers requirements) and ensures that all inspection reports are input into SgT Link.
6. Other mission assigned by line manager
Requirement:
1. Diploma in Textile is a plus
2.1 years of working experience in sample management or merchandising
3. Good command of English
4. Good knowledge of MS Office
5. Responsible and can handle matters independently
6. Good interpersonal & communication skills and follow up matters closely
7. Customer Service Oriented, Organized, Proactive, Efficient
8. Eager to learn and work in a multicultural environment
职责:
1、样品管理,登记和跟进样品,以确保在验货或claims analysis前能及时准确的把样品给到相应部门
2、验货工具发放,收到验货员的电话或邮件要求后,及时准确的发放需要的验货工具
3、在验货之前和客户和负责供应商管理的人协调,准备好订单细节,确认过的样品和技术资料
4、通过与客户进行交涉,很好的与供应商协调好在验货中出现的复检的报价问题,额外的付款费用和任何其他的问题
5、核对验货员验货报告的格式(按照每个客户的要求)并且确保所有的验货报告被录入系统
6、上级领导指派的其他的任务
要求:
1、纺织和英语专业
2、一年样品管理或跟单工作经验
3、英语良好
4、熟练操作办公软件
5、 有责任心,能独立的处理事情
6、良好的沟通和交际能力,有恒心
7、客户导向型,有条理,积极主动的,办事效率高
8、愿意学习并希望在多元文化的环境下工作
Junior Customer Service Assistant (Jiaxing)
Job Description:
1. Sample management, make record and tracking sample, ensure to provide good internal support to relative department on-time and before inspection/claims analysis.
2. Distribute inspection tool, distribute the right articles with right quantity to each inspector in time after receiving the request call or E-mail from inspector.
3. Ensure that order details / approval samples and technical files are ready and complete before inspection and coordinate with the customers and person in charge of suppliers care.
4. Coordinate with suppliers on quotation for any re-inspection, outstanding payment issue or any difficulties during inspection through communicating with customer for solutions.
5. Check inspection reports formats used by inspectors (as per customers requirements) and ensures that all inspection reports are input into SgT Link.
6. Other mission assigned by line manager
Requirement:
1. Diploma in Textile is a plus
2.1 years of working experience in sample management or merchandising
3. Good command of English
4. Good knowledge of MS Office
5. Responsible and can handle matters independently
6. Good interpersonal & communication skills and follow up matters closely
7. Customer Service Oriented, Organized, Proactive, Efficient
8. Eager to learn and work in a multicultural environment
公司介绍
SgT,是一家1990成立于香港的跨国服务公司。 总部位于在香港, 运作机构分布于亚洲和欧洲的地中海这类纺织品主要生产国家。 SgT的业务范围集中在纺织品 (服装、纺织品、时装配件、纺织品辅助部件、袋子和行李,鞋子); SgT拥有专门的技术团队包括以下主要产品类别: 城市服装,童装,运动装、高档奢侈品、内衣、职业装、皮革和箱包
SgT专注于为客户提供差异化的、个性化的专业服务,以帮助顾客获取竞争力。
SgT从属于法国Worms集团,是Worms 集团的全资子公司,Worms拥有众多经营安全管理的子公司。
SgT在亚洲的办公室分布在印度、中国大陆、孟加拉,泰国、台湾、印度尼西亚、越南等地,亚洲总部位于深圳。在中国,SgT在东莞、嘉兴分别设立了运营办公室和验货中心,SgT的团队分布在山东,江苏,浙江,广东和福建省。
SgT通过核心服务和增值服务确保客户在供应链上的关键点如订单、安全方面符合法律要求。
追求卓越,让客户成功是SgT的核心文化。
SgT致力于给客户提供五星级的服务,为员工提供一个充分展现自我的平台。
SgT能够为员工提供具有竞争力的、个性化的薪酬及服务系统,并且为员工提供全面的社会保险计划。
SgT能够为员工提供很多的培训和发展机会。公司每年都会给员工提供关于管理、技术、语言等各方面的专业培训,为员工未来的能力发展和提升提供支持和保障。
SgT提供多元化和国际化的工作环境。
请有意者发送完整的英文简历及期望薪水至邮箱:hr.asia@sgtgroup.net
Created in 1990, SgT is an independent service company with an international scope. With its head office in Hong Kong, SgT covers major countries of textile production in Asia and Euro -Mediterranean regions. SgT specialized in textile (garments, fabrics, fashion accessories, textile accessories, bags and luggages, shoes ); SgT expertise covers the following main product categories with dedicated teams and process : city wear, children wear, sportswear, luxury and high-end, underwear , professional garment, leather and luggages…
SgT provides tailor made and extensive solution in order to help its customers gain competitive edge.
SgT is today privately owned by Worms Cie and operates within a pool of companies with active synergies in the safety management.
SgT Asia head quarter is location in Shenzhen and covers activities over all Asia with own teams in India, China, Bangladesh, Thailand, Taiwan, Indonesia, Vietnam
In China, SgT has two operational offices and inspections centers based on Dongguan and Jiaxing and teams in Shandong, Jiangsu, Zhejiang, Guangdong and Fujian provinces.
SgT secures all milestones of the supply chain conformity with order, safety, compliance with legal requirements through core services and added-value services
Commitment to excellence, keep striving on every success for client is core company culture with SgT.
SgT is devoted to be expertise and 5 stars services to its customers and provide qualified staff with an open and supportive environment to grow and develop their knowledge.
SgT provides staff with competitive advantages and a benefit system fairly based on performances including sponsored social insurance program.
SgT develops a performance enhancement policy enabling team members to grow and develop their career path within the group. Each staff is given the chance to enhance their knowledge and skills through professional trainings and certifications.
SgT provides a multi cultural and international working environment.
Interested parties, please send full English CV with expected salary at email address: hr.asia@sgtgroup.net
SgT专注于为客户提供差异化的、个性化的专业服务,以帮助顾客获取竞争力。
SgT从属于法国Worms集团,是Worms 集团的全资子公司,Worms拥有众多经营安全管理的子公司。
SgT在亚洲的办公室分布在印度、中国大陆、孟加拉,泰国、台湾、印度尼西亚、越南等地,亚洲总部位于深圳。在中国,SgT在东莞、嘉兴分别设立了运营办公室和验货中心,SgT的团队分布在山东,江苏,浙江,广东和福建省。
SgT通过核心服务和增值服务确保客户在供应链上的关键点如订单、安全方面符合法律要求。
追求卓越,让客户成功是SgT的核心文化。
SgT致力于给客户提供五星级的服务,为员工提供一个充分展现自我的平台。
SgT能够为员工提供具有竞争力的、个性化的薪酬及服务系统,并且为员工提供全面的社会保险计划。
SgT能够为员工提供很多的培训和发展机会。公司每年都会给员工提供关于管理、技术、语言等各方面的专业培训,为员工未来的能力发展和提升提供支持和保障。
SgT提供多元化和国际化的工作环境。
请有意者发送完整的英文简历及期望薪水至邮箱:hr.asia@sgtgroup.net
Created in 1990, SgT is an independent service company with an international scope. With its head office in Hong Kong, SgT covers major countries of textile production in Asia and Euro -Mediterranean regions. SgT specialized in textile (garments, fabrics, fashion accessories, textile accessories, bags and luggages, shoes ); SgT expertise covers the following main product categories with dedicated teams and process : city wear, children wear, sportswear, luxury and high-end, underwear , professional garment, leather and luggages…
SgT provides tailor made and extensive solution in order to help its customers gain competitive edge.
SgT is today privately owned by Worms Cie and operates within a pool of companies with active synergies in the safety management.
SgT Asia head quarter is location in Shenzhen and covers activities over all Asia with own teams in India, China, Bangladesh, Thailand, Taiwan, Indonesia, Vietnam
In China, SgT has two operational offices and inspections centers based on Dongguan and Jiaxing and teams in Shandong, Jiangsu, Zhejiang, Guangdong and Fujian provinces.
SgT secures all milestones of the supply chain conformity with order, safety, compliance with legal requirements through core services and added-value services
Commitment to excellence, keep striving on every success for client is core company culture with SgT.
SgT is devoted to be expertise and 5 stars services to its customers and provide qualified staff with an open and supportive environment to grow and develop their knowledge.
SgT provides staff with competitive advantages and a benefit system fairly based on performances including sponsored social insurance program.
SgT develops a performance enhancement policy enabling team members to grow and develop their career path within the group. Each staff is given the chance to enhance their knowledge and skills through professional trainings and certifications.
SgT provides a multi cultural and international working environment.
Interested parties, please send full English CV with expected salary at email address: hr.asia@sgtgroup.net
联系方式
- 公司网站:http://www.sgtgroup.net
- Email:hr.asia@sgtgroup.net
- 公司地址:深圳市罗湖区南湖街道和平路1199号金田大厦 (邮编:518040)
- 邮政编码:518040