深圳招聘

The Account Manager is the single point of accountability of client’s FM delivery in APAC. He/she is responsible for driving consistency and quality on all facilities related activities and achievement of hard services and soft services as SPOC.

- Strive for excellence across the portfolio in all aspects of service delivery and oversee vendor performance

- Ensure consistency of the best practices across client’s key sites

- Chair Monthly progress review and user requirement alignment meetings with client and respective Office Managers

- Conduct annual performance and KPI review with client

- Act as primary contact for service requests, taking a receiving facility requests, and resolving issues with exceptional services in mind

- Coordinate ad-hoc and special events working with the client, third party vendors, and the public

- Assist with implementation, update/tracking, and quality control of best practice systems

- Oversee the delivery and performance of facilities services including cleaning, annual maintenance contracts (M&E fire systems and critical services, drinking machine, coffee machine, vending machine), office repairs, pest control, plants, employee meals, , etc.

- Assist with critical off-hour issues and participate in engaging key team members in response to emergency situations

- Develop and cultivate positive relationships with internal/external customers and facilities staff

Requirements

- A minimum of 10 years experience in FM/Property Management in a sizable facility/establishment and minimum of 6 years managerial experience

- A degree holder in Facilities Management/Property Management or equivalent

- Strong leadership with pro-activeness and customer-oriented mentality

- Prior people management experience, especially across a dispersed portfolio.

- Client relationship management skills required.

- Excellent written and oral communication skills in English & Mandarin.

世邦魏理仕（纽约证券交易所代号：CBG）总部位于美国加利福尼亚洲洛杉矶，是《财富500强》及标准普尔500强企业，为全球最大的商业房地产服务公司（按2010年的营业额计算）。公司拥有员工约31,000名*，透过全球300多家办事处*为地产业主、投资者及承租者提供综合的地产服务。

世邦魏理仕是逾二百多年经验的全球房地产先驱，透过单一策略顾问提供数以千计可行方案。以亚洲地区内超过五十个办事处为据点，包括柬埔寨、中国、香港、澳门、印度、日本、韩国、马来西亚、菲律宾、新加坡、台湾、泰国及越南，我们能够协助客户发展当地市场，及在迅速发展的市场中带来可见成果。

我们以了解客户业务及研究市场动态为先，致力迎合客户房地产的需求，配合其整体业务指标，在瞬息万变的市场上力求转变，就是我们与客户建立长久关係的原则。世邦魏理仕的全面服务，能满足客户的多方面需要，再加上与世界各地的紧密联系，助您轻易进军不同市场。

*不包括联营公司