Helpdesk Engineer
新突思电子科技(上海)有限公司深圳分公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2014-05-06
- 工作地点:上海-闵行区
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:Helpdesk 技术支持
职位描述
Job Responsibilities:
· Assist end-users in resolving computer hardware, software and application problems with the following operating systems: Windows XP, 7, 8
· Experience with Office Suite 2003-2013 in both installation and Support.
· Experience with Office Communicator and/or Lync client installation and support.
· Install and configure new PC systems using Symantec Ghost, including software configuration for network access and software application installation and configuration.
- Repair and troubleshoot PC related hardware, software, and network issues.
- Build software images for laptops and desktops.
- Printer support – works with our maintenance company and manage toner inventory.
- WebEx, AV and Video Conferencing support for Conference room meetings.
- Technical phone support for remote users.
- Some weekend support of projects when necessary.
- Procurement of IT related equipment.
- On-call Support – Rotational.
Required Qualifications:
· Must be customer focused.
· Experience installing and configuring Windows XP and Windows 7 on PC systems.
· Experience supporting Microsoft Office and other desktop applications at the user level.
· Some basic Unix/Linux experience (preferred).
· Excellent Communications Skills both verbally and written.
- Ability to work well with others in a fast-paced global company.
Education/Degree(s):
- AS Degree or 5 years’ experience
公司介绍
联系方式
- 公司地址:北京市朝阳区北辰东路8号北辰时代广场4层0401内0402&0403号