深圳 [切换城市] 深圳招聘深圳客服及技术支持招聘深圳客服专员/助理(非技术)招聘

销售跟单 SOP Coordinator (Temporary)

迪特集科技(深圳)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路  机械/设备/重工

职位信息

  • 发布日期:2014-04-30
  • 工作地点:深圳-宝安区
  • 招聘人数:2
  • 工作经验:应届毕业生
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:业务跟单  客服专员/助理(非技术)

职位描述

Job Requirements:
1. Receive order details from the customer, check terms and technical specification information for completeness and follow Company procedures to record order specifications in DEK order processing systems.

2. Liaise with customers; raise proforma invoices or other documents required against approved contract.

3. Liaise with shipping department to ensure that the customer is kept informed of any changes to delivery dates & provide all necessary invoice/pack list/shipping documents as required.

4. Answer customer enquiries on product range, price and availability. Refer to other company personnel if appropriate (i.e. technical engineers/sales, field engineers/sales, managers).

5. Ensure discount authority matrix is current and ensure sales/CSG staff are aware of it and adhere to it appropriately.

6. Coordinate with different departments, the operations, engineering, finance, etc., in resolving all order-related problems.

7. From time to time undertake other general administrative duties as requested by your line manager.

Personal Requirements:
1. Possess a good secondary education and good command of English.

2. A good working knowledge of MS Office together with experience of using Lotus Notes or alternative email based system, and Glovia, or alternative ERP package.

3. Personable, able to communicate with customers in a confident and helpful manner, able to build trust with the customer and colleagues alike.

4. Able to work and follow systems and procedures in a logical and systematic manner.

5. Good at working as part of a team, sharing information and keeping in contact regularly with the external sales/CSG teams.

6. Willing to be transferred to other position of the team if required.

7. Good organisational skills, able to achieve goals/objectives as an individual and in a team environment.

8. Able to share own expertise, provide guidance and support to other team members.


Attention please:
This is a temporary position to cover a certain period of maternity leave, the employment contract only lasts for 8 months.

本职位欢迎应届毕业生应聘, 提供良好的培训.

公司介绍

DTGS - Dover Technology Group (Shenzhen) Co., Ltd. is a "Excellence Center of Asia" of DTG. DTG is a wholly owned technology group of Dover Corporation, a Fortune 500 company quoted on the NYSE. There are various business units under DTG - DEK, OK International, atg & Maelzer, Everett Charles Technologies, Harbor and other operating names.

1) DEK is the world's number one manufacturer of screen printing equipment for the electronics industry. Computing, communications and many other electronic products from well known brands are built on production lines featuring DEK equipment.

2) OKI evolved from a specialist machining operation to become a leading supplier of tools and equipment for the electronics workbench, printed circuit board assembly, and repair and rework industry. Through internal product development and strategic acquisitions, OK International provides solution-based technologies to electronics manufacturing industries throughout the world. Leading products from OK International include a range of soldering and rework equipment, fluid dispensing systems and fume extraction systems.

3) atg Luther & Maelzer are the leading supplier of electrical testing solutions for the Printed Circuit Board industry. We have solutions for every application regardless of product type, batch size or technology deployed. Our atg Flying Probe tester products are renowned for speed, accuracy, versatility and ease of use. While the Luther & Maelzer Universal Grid tester product range is known the world over for high throughput, repeatability, soft handing and accuracy.

A global player with offices throughout Europe, North America and Asia Pacific, our outstanding concepts regularly win international awards, and we are recognised as the technology leader in our field.

In view of our business expansion, we invite talent to join us.

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