Global Incident Management Process Manager
Bureau Veritas 深圳必维华法商品检定有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:检测,认证
职位信息
- 发布日期:2014-08-18
- 工作地点:深圳-南山区
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:质量管理/测试经理(QA/QC经理) 售前/售后技术支持经理
职位描述
Job Responsibility & Accountability (Key Roles, functions & accountability):
Incident Management:
1. Review all statements of investigation provided in IMP report (Investigation report) and related information to ensure that all facts are clearly stated and the investigation summary prepared by Office Manager is with the reasonable facts and evidences
2. Communicate the IMP issue with the Integrity Control Department Manager to proceed a full integrity investigation if found some suspicion and believe integrity violation is involved
3. Validate & challenge the investigation result and complete the IMP conclusion based on the investigation and findings gathered from Operation Manager and Integrity Control Department
4. Communicate & work with related parties to determine whether further investigation is required if the customer disagrees with the conclusion of the IMP Report submitted to Client
5. Collect and file the complete records of IMP on CPSDOC after the case has been closed
6. Follow-up & ensure timeframe of IMP investigation are followed by related parties
7. Collect and report on-time IMP KPI result in monthly reports to executive management
8. Make recommendations whether CAR/PAR is required and suggest the QA team to initiate the CAR/PAR for the related case.
9. Work with the Manager Global Technical Services for the IMP related initiatives and improvements.
Required Skills & Qualification: (What skills are required for this position):
1. A university degree or above or diploma in the field of manufacturing, quality management.
2. Minimum of 3 – 4 years of full time experience in Quality / Product Inspections process working with buying/agent agency and/or in factory.
3. Good knowledge of Quality and Production systems. Exposure to the inspection standards or protocol of consumer products (Soft line, Hard lines). Knowledge of E & E and food products inspection was an advantage.
4. Good command in written and oral communication skills in English.
5. Good computer knowledge and able to work on MS WORD, MS EXCEL, and MS POWER POINT.
6. Good management skills and ability to handle the challenges independently.
7. High level of ethical values and integrity.
8. Strong leadership, analytical skills, attention to detail and ability to communicate effectively at all levels of management.
工作地点:深圳市南山区蛇口后海大道东角头东南工贸大厦D2栋5F
Incident Management:
1. Review all statements of investigation provided in IMP report (Investigation report) and related information to ensure that all facts are clearly stated and the investigation summary prepared by Office Manager is with the reasonable facts and evidences
2. Communicate the IMP issue with the Integrity Control Department Manager to proceed a full integrity investigation if found some suspicion and believe integrity violation is involved
3. Validate & challenge the investigation result and complete the IMP conclusion based on the investigation and findings gathered from Operation Manager and Integrity Control Department
4. Communicate & work with related parties to determine whether further investigation is required if the customer disagrees with the conclusion of the IMP Report submitted to Client
5. Collect and file the complete records of IMP on CPSDOC after the case has been closed
6. Follow-up & ensure timeframe of IMP investigation are followed by related parties
7. Collect and report on-time IMP KPI result in monthly reports to executive management
8. Make recommendations whether CAR/PAR is required and suggest the QA team to initiate the CAR/PAR for the related case.
9. Work with the Manager Global Technical Services for the IMP related initiatives and improvements.
Required Skills & Qualification: (What skills are required for this position):
1. A university degree or above or diploma in the field of manufacturing, quality management.
2. Minimum of 3 – 4 years of full time experience in Quality / Product Inspections process working with buying/agent agency and/or in factory.
3. Good knowledge of Quality and Production systems. Exposure to the inspection standards or protocol of consumer products (Soft line, Hard lines). Knowledge of E & E and food products inspection was an advantage.
4. Good command in written and oral communication skills in English.
5. Good computer knowledge and able to work on MS WORD, MS EXCEL, and MS POWER POINT.
6. Good management skills and ability to handle the challenges independently.
7. High level of ethical values and integrity.
8. Strong leadership, analytical skills, attention to detail and ability to communicate effectively at all levels of management.
工作地点:深圳市南山区蛇口后海大道东角头东南工贸大厦D2栋5F
公司介绍
必维国际检验集团(Bureau Veritas,简称必维)创立于1828年,集团总部位于法国巴黎,是测试、检验、认证和技术咨询服务的全球领导者。必维目前在全球140个国家拥有1400个办公室和实验室以及超过66,500名员工。必维早在1882年进入中国,目前在55个城市拥有100个办公室和实验室以及超过12,500名专业员工。
必维消费品服务事业部(Bureau Veritas Consumer Products Services, 简称BVCPS)是领导全球的主要质量检定服务供应商,为全球各地的消费品及零售市场提供专业的产品测试、验货、审核及技术咨询等服务,覆盖范围广泛,包括:轻工业产品、玩具及幼儿产品、纺织品、鞋类、电子电气产品、汽车及车载设备、无线通信技术及智能产品服务、食品、健体、美容及家居产品。
必维消费品服务事业部(Bureau Veritas Consumer Products Services, 简称BVCPS)是领导全球的主要质量检定服务供应商,为全球各地的消费品及零售市场提供专业的产品测试、验货、审核及技术咨询等服务,覆盖范围广泛,包括:轻工业产品、玩具及幼儿产品、纺织品、鞋类、电子电气产品、汽车及车载设备、无线通信技术及智能产品服务、食品、健体、美容及家居产品。
联系方式
- Email:Szlab.hr@cn.bureauveriats.com
- 公司地址:地址:span西丽红花岭工业区(红花三路)闽利达工业大厦B栋五楼(5号线大学城B出口,工业区内直行至红花三路右转)