深圳招聘

Job description
Perform hardware technical support in customer accounts • Support daily operation and maintenance of customer’s systems in p-series,including SAN and attached storage • Assists in hardware services activities, including installation planning, account management, systems problem determination, relocation, diagnosis, etc. • Perform problem determination, discontinuance and relocation for IBM Open systems and attached storage • Prepare documentation for review report and activity planning • Implement IT projects • Responsible for developing positive relationships with customer to ensure a high level of customer satisfaction

Required
Bachelor's Degree
English: Fluent

Additional information
1 具备6年以上IT从业经验。 2 深入熟悉一种IBM主流产品（middleware，Server，Storage，DB2, Tivoli），或者深入掌握某一种市场主流产品，在该产品上具备重大问题解决/重大性能调优经验，并在重大项目中，提供针对该产品的技术支持，架构设计等工作。 3 具备大型项目实施经验，并在大型项目中担任主要技术角色（架构师或者担任设计职责的主要工程师）。 4 具备全面的计算机基础知识以及多种软硬件产品实施经验，了解复杂方案设计要点。 5 沟通能力较强，可以明确了解客户思维重点，掌握沟通要点。 6 性格开朗，善于团队合作。 7 可以独立管理重要客户，引导挖掘客户的技术需求，进行总体架构设计，并形成解决方案以及实施方案。 1）.明确理解客户对项目需求 2）.明确定义项目总体目标 3）.制定清晰的项目实施节点 4）.制定详细的项目演进策略以及演进路线图 3 可以独立组织项目交付物撰写。 4 可以独立组织技术团队进行项目实施。 5 领导项目团队成功实施交付。

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.

在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。