深圳 [切换城市] 深圳招聘深圳销售人员招聘深圳客户代表招聘

Customer Service Representative

锐德世科技(深圳)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备

职位信息

  • 发布日期:2014-03-04
  • 工作地点:深圳-南山区
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:客户代表  

职位描述

Critical Job Elements

? Responsibilities include day-to-day activities relating to all aspects of customer satisfaction;
? Entering orders and managing backlog including analysis and problem solving;
? Interacting with program managers and manufacturing to coordinate late and expedited orders and informing customers of delivery updates;
? Fulfilling orders and reconciling inventory; and assisting finance with customer past due collections and invoicing issues.
? Also involves distribution, supplier managed inventory (SMI), vendor sales, credit challenged accounts and other program definitions.


Qualifications

? Associates degree, Bachelors degree or equivalent experience.
? Excellent communications skills (verbal and written) and fluency in Mandarin and English are required.
? Candidate will be proficient with PC tools for word processing, e-mail and spreadsheets and possess an understanding of a typical manufacturing environment (contract manufacturing environment preferred).
? Excellent "front line" customer service and problem solving skills are a necessity.
? Knowledge in SAP order management is desirable.
? Must have local work permits and be eligible for international travel.

公司介绍

Radisys (NASDAQ: RSYS) is a leading provider of innovative hardware and software platforms for next generation IP-based wireless, wireline and video networks. Radisys products include its market leading ATCA and IP Media Server platforms as well as application software for new IP-based communications services. These products enable customers to bring more new high-value applications and services to market faster with a lower investment. Radisys products are used in a wide variety of applications including 3G/4G/LTE wireless voice, data and video, Femtocell, VoIP and Video over IP communications and conferencing, Voice Quality Enhancement (VQE), and secure defense communications.
Our success is based on innovation on both the business and engineering sides of the company. Companies don't innovate; people do. That means there's always a place at Radisys for creative, imaginative people. At Radisys, every voice is heard.
We work hard to be a great company to work with and a great company to work for. We believe the way to do that is to treat our customers, the members of our communities where we live and work, our colleagues, and each other with integrity and respect. These are high standards and we hold ourselves to them.
For more information, visit www.radisys.com

联系方式

  • 公司网站:http://www.radisys.com
  • 公司地址:中国广东省深圳市南山区沙河西路3009号康和盛大楼1楼
  • 邮政编码:518055
  • 联系人:Nancy Wu