深圳招聘

Overall Position Description
Provide pre-sale & after-sale technical support for the Sales team in Eastern China


Key Responsibilities and Duties
· Assist Sales Engineers to select or replace product types, and support product testing in sales.
· Provide replies to technical inquiries from customers(help desk).
· Provide on-site technical service to customers, including pre-sale products demos, training and after-sale services ( installation, commissioning, troubleshooting , certificate check and etc);
· Responsible for inspection of products quality and analyze defects.
· Responsible to design and make products demos and inspection facilities, Assist in the exhibition demos
· Provide internal/external technical trainings.
· Responsible for translation of products specifications and other technical information; issue of the technical-related documents
· Co-work with other colleagues to achieve the team's goals whenever needed.
· Develop a deep understanding of the application.
· Issue the application & service report, quality report, failure report.
· Assistant for sales activities, such as technical proposal, model selection, field service, etc.

Specific Job Skills
· Ability to work in a national team
· Team spirit autonomous and Customer oriented.
· Skillfully IT software knowledge ,such as Microsoft-Office ，AUTOCAD etc
· Good communication skill, especially Fluent Chinese and English language abilities will be preferred.
· Good command in Excel, Word , Windows operation and Power Point;
· Technical know-how, customer/result -oriented, self-motivated, with strong communication skill and problem-solving skill.
· Conscientious, responsible, self-motivated, adaptability, Integrity.

Education and Experience
· Bachelor degree or above with related science (automation, engineering, electronics).
· Minimum 3 years correlative working experiences in industry automation.
· At least 2 years technical support experience in the relevant industry; Knowledge and experience of automation industry would be a great advantage.

您身边的传感器专家
超过50年的丰富经验使劳易测成为工业自动化领域内创新高效传感器解决方案的专家。凭借广泛的销售和服务网络，专业的顾问团队和可靠的客户服务，我们在全球范围内与客户保持密切联系。
愿景：面对快速多变的商业环境，我们立志敏锐预测客户需求，成为全球传感器行业最前沿科技的代表和整体解决方案的选择。