深圳招聘

English CV is required together with Chinese CV.




招聘要求 Qualifications:


Education: Bachelor degree in Engineering.

Experience:
At least 5 years working experience in the aftersales field.
Ideally experience in the Chinese / Asian market.
Solid professional background on aftersales.

Specific Knowledge/skills:
Intercultural communication competency, English fluent.
Basis management skills, familiar with reporting to management level.
Profound understanding of service and parts processes (service, parts, warranty and training).
Knowledge of BYD resp. Daimler development and aftersales processes.



岗位职责 Work Responsibilities:


1. Design of serviceable product
1.1 Define procedure for disconnecting high voltage, taking into account technical regulations and requirements.
1.2 Define maintenance & repair methods for relevant components incl. HV-system.
1.3 Derive from above mentioned task and define workshop equipment & tooling incl. special tools.
1.4 Derive from above mentioned task and define replacement parts concept in order to get serviceable products for the Tiger.

2. Diagnosis system
2.1 Conduct diagnosis definition meetings for relevant components incl. HV-system.
2.2 Define diagnosis and flash requirements with involved partners of R&D and production.
2.3 Implement abovementioned requirements in aftersales diagnosis tool.
2.4 Perform quality assurance on diagnosis tool implementation based on tests and field feedback in order to get a professional diagnosis system.

3. Customer and retail literature
3.1 Develop and implement product introduction- and service manuals.
3.2 Develop and implement customer and repair manuals.
3.3 Develop and implement wiring diagrams and functional descriptions.
3.4 Derive from work field 1 and define labour times and flat rates in order to provide professional technical information to customers and dealers.

4. The product technology improvement
Continuously put forward relevant technical improvement advice according to the new product design improvement for the technical documents, assist with new product changing outfits, modification, and tracking verification in order to continuously improve service quality.

5. Field technical support
5.1 Provide timely and thoughtful field support to guide and supervise the personnel’s maintenance work.
5.2 Provide remote technical support, by phone, mail and other means in order to improve dealers’ technical personnel technical level and improve customer satisfaction.

6. Special maintenance tools and repair equipment business management and technical support
In order to meet dealers’ aftersales demands, deal with special maintenance tools and motor repair equipment necessary, ordering and support.

7. Task Reporting
7.1 Ongoing safeguarding and reporting of project relevant task milestones on basis of aftersales plan.
7.2 Reporting and presentation of quality gates results in order to inform the management on work experience, accomplishment and gained insight.
7.3 Definition and initiation of counter-measures where necessary and required in co-operation with both JV partners.

8. Methods/processes
Define and optimize methods and processes in order to improve quality and efficiency in above mentioned work fields.

深圳比亚迪戴姆勒新技术有限公司（以下简称合资公司）是由中国新能源汽车领军企业比亚迪与世界豪华车和商用车制造巨头德国戴姆勒共同设立的合资企业，于2010年正式成立，总部设在深圳。

合资公司推出了中国首个专注于新能源汽车的品牌DENZA腾势，专注于新能源汽车技术的研发，发展环保节能、安全舒适、品质卓越的新能源汽车，致力于成为中国最成功的新能源汽车制造商，推动新能源汽车的发展和进步。

比亚迪拥有业界领先的动力电池技术和驱动技术，戴姆勒拥有历史悠久、享誉世界的整车制造科技，合资公司有效整合了比亚迪和戴姆勒双方的技术、工艺、设计等资源，深度洞察了中国国情和全球新能源汽车发展趋势，历史性创新，形成了独特的以创造更美好自然和人类生活为己任、以制造最为卓越的产品为使命、以持续进取以保障带给大众最优的价值体验为特征的品牌核心价值，为消费者生产便利舒适、高级别安全性、世界级精良制造工艺的新能源乘用车。

合资公司深信：技术在推动社会进步和改善人们生活品质方面具有无可替代的作用。新能源汽车是划时代的新一代汽车，它将重新定义汽车在“人与自然和谐相处”过程中的角色。

合资公司凭借领先的新能源汽车技术和精湛的设计制造水准，在保证卓越绝伦的驾乘体验的同时，实现汽车高效能、零排放，促进汽车与自然的和谐友好，为消费者提供高环保、高品质的汽车生活，从而为解决能源紧缺和环境污染等全球性难题提供先进的产品和系统解决方案，践行汽车企业与环境友好的社会责任。

企业发展历程：

2010年3月1日，戴姆勒和比亚迪在斯图加特签署谅解备忘录。
2010年5月27日，比亚迪与戴姆勒签署合同，在中国成立深圳比亚迪戴姆勒新技术有限公司。
2010年7月30日，深圳比亚迪戴姆勒新技术有限公司正式挂牌。
2012年3月30日，合资公司推出中国首个专注于新能源汽车的品牌DENZA腾势。
2012年4月23日，合资公司首发DENZA腾势概念车亮相北京车展。
2012年6月7日，DENZA腾势概念车亮相深圳 香港 澳门国际汽车博览会。

特色福利：
BDNT除了交通、话费、住房、伙食补助等常规福利外，还具有如下特色福利：
 年度体检
 全薪年休假：公司中所有员工均享受年假，年休假为10 天，并随着服务年限增加而增加，上限15天。
 全薪病假
 结婚礼金
 子女出生礼金
 年资服务奖
 有竞争力的商业保险
 海外培训机会

丰富多彩的员工活动：
BDNT经常举办各种丰富多彩的员工活动，有独具特色的Family Day, Christmas Party, New Year Party, Masquerade Party，更有各具特色的协会，如茶道协会、游泳协会 、登山协会、羽毛球协会、网球协会、乒乓球协会。