深圳招聘

Job description
Job Description:
The AFP / Application Owner is responsible for providing the appropriate application management and service focal points for authorizing and defining requirements. The Client/Application owner coordinates service definition and planning activities and provides financial budgets on behalf of their organization.

Communicating Client requirements, strategies, impacts, and Client satisfaction posture.
Communicating the account’s financial posture, cost-reduction efforts, concerns, and interlock.
Ownership and approval of the DOU/SLA/SLO’s with the Client or service delivery groups (SDM may assist with development and/or update of these documents).
Participating in crisis management, especially owning and driving communications to the Client.
Acting as the single point of contact for the AS and ITD organizations, working with the respective Project Managers to ensure delivery of their projects in a planned and teaming fashion.
Timely information on business changes that may impact service requirements, (e.g. need for service, volume changes, performance levels, etc). This includes notification to ITD and to downstream applications of volume changes on data feeds that could impact system stability, for both their application and downstream applications.
Ownership of the data content of their application, and providing application support for necessary infrastructure upgrades / fixes (includes providing testers as needed).
Communicating I/T change activities to their organization, as appropriate, especially complex activity that involves a disruption or an impact to the normal operation of the business area, or requires action on their part.
Supporting and adherence to ITD-defined SMC processes for change and problem management.
Adherence to IT Delivery processes and tools for managing projects and application upgrades (BTMT, RFS, IDT, etc).
Assurance that the application adheres to all IBM Corporate security standards (ITCS104, etc.); ensuring that appropriate risk acceptances are in place for any applications that are out of compliance,
Ensure that risk acceptances are opened for infrastructure compliance issues that are caused by customer requirements.
Ownership of any regulatory or audit requirements unique to their application and/or environment, and of the final security controls posture (ASCA, IES, WWBCIT, etc).
Documenting and maintaining an application support contact list for 24X7 coverage of the application based on asset classification.

Job requirement:
Bachelor degree or above in computer science or EE
At least 3 years working experience in IT related jobs
Basic operation system/middleware knowledge
Basic financial knowledge
Basic project management knowledge
Fluent in written and oral English
Application owner or application focal point experience will be a plus
Internal or external audit experience will be a plus
Lotus Notes application development experience is a plus.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

IBM 集成供应链·深圳简介
IBM，即国际商业机器公司，1911 年创立于美国，是全球最大的信息技术和业务解决方案公司，业务遍及 170 多个国家和地区。在过去的九十多年里，IBM 始终以超前的技术、出色的管理和独树一帜的产品领导着全球信息工业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。

IBM在开始它的全球化进程中所关注的第一件事就是对集成供应链进行整合。公司将三十个集成供应链运营部整合为一个遵循统一流程和标准的供应链系统。作为IBM全球集成供应链的一部分，IBM集成供应链（深圳）由国际商业机器系统集成（深圳）有限公司（ISTC）以及国际商业机器采购（中国）有限公司(CPC)两家公司组成，在IBM全球化进程中起着重要作用。

ISTC成立于2005年，是IBM履行订单和生产制造的战略基地，产品涉足x系列服务器、p系列服务器、i系列服务器和零售系统解决方案，也为IBM软件产品业务及客户服务解决方案中心提供相关支持，ISTC在南山科技园设有办公地点，同时在福田保税区设有外销生产基地，由CPC提供相关采购支持。ISTC通过整合本土及全球的专业人才及技能以确保IBM更快的应对市场变化，以高效优质的产品解决方案及服务满足客户需求并提高客户满意度，从而在IBM全球化的业务模式中担任重要角色。

IBM集成供应链·深圳将秉承“成就客户、创新为要、诚信负责”的核心价值观，致力于“共建智慧的集成供应链、智慧的地球”，并在全球化的视野和布局下，努力成为客户的创新伙伴，竭诚为中国的供应链管理及创新不断努力。