Customer Service Representative(深圳)-P1210010(职位编号:P1212001)
派克汉尼汾电子材料(深圳)有限公司(Parker Hannifin)
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2013-12-05
- 工作地点:深圳
- 招聘人数:1
- 工作经验:应届毕业生
- 学历要求:本科
- 语言要求:英语精通
- 职位类别:客服专员/助理(非技术)
职位描述
Job Responsibility:
Review and respond to customer inquiries with support and direct involvement from purchasing, planning, operation, warehouse, QA, in & ex, accounting;
Initiate quotations to customer; coordinate with application, costing and pricing department for quote processing; follow up the entire quote process to minimize quote turnaround time;
Quote and negotiate expedite fee when applicable;
Participate in price negotiations with customer; provide sales history and forecast to pricing manager and product line manager as reference;
Follow up on quotation; track sales record of each quote;
Coordinate with sales and distributors for proper orders taking;
Provide timely sales order entry and update, based on documented customer requests;
Coordinate related work with purchasing, import & export, planning, warehouse for on-time delivery;
Communicate to customers on delivery schedule; negotiate with customers on request dates;
Acquire demand forecast from customers for ongoing orders; Provide forecast to planners for inventory planning;
Coordinate with warehouse, QA, Sales for all claims handling;
Provide related work by claims as goods return, credit note issuing, replacement ordering and shipping, invoice sending, etc;
Filing of inquiry/quotes/orders/technical papers/related customers & division's faxes;
Respond to sample/catalog requests; follow up on sales leads.
Qualifications:
Minimum 1 year working experience,Electronic industry experience preferred;
Bachelor degree, proficient in English and computer literate;
Possess customer service concept, interpersonal skill;
Mature, Detail Oriented, Sense of responsibility, urgency and ownership.
Review and respond to customer inquiries with support and direct involvement from purchasing, planning, operation, warehouse, QA, in & ex, accounting;
Initiate quotations to customer; coordinate with application, costing and pricing department for quote processing; follow up the entire quote process to minimize quote turnaround time;
Quote and negotiate expedite fee when applicable;
Participate in price negotiations with customer; provide sales history and forecast to pricing manager and product line manager as reference;
Follow up on quotation; track sales record of each quote;
Coordinate with sales and distributors for proper orders taking;
Provide timely sales order entry and update, based on documented customer requests;
Coordinate related work with purchasing, import & export, planning, warehouse for on-time delivery;
Communicate to customers on delivery schedule; negotiate with customers on request dates;
Acquire demand forecast from customers for ongoing orders; Provide forecast to planners for inventory planning;
Coordinate with warehouse, QA, Sales for all claims handling;
Provide related work by claims as goods return, credit note issuing, replacement ordering and shipping, invoice sending, etc;
Filing of inquiry/quotes/orders/technical papers/related customers & division's faxes;
Respond to sample/catalog requests; follow up on sales leads.
Qualifications:
Minimum 1 year working experience,Electronic industry experience preferred;
Bachelor degree, proficient in English and computer literate;
Possess customer service concept, interpersonal skill;
Mature, Detail Oriented, Sense of responsibility, urgency and ownership.
公司介绍
派克汉尼汾公司是全球一流的运动控制制造公司,致力于提供一流的产品及用户服务。作为纽约证券交易所500强公司之一(纽约证交所交易代码:PH),我们的元件和系统超过1400余条生产线,在运动控制方面分布于1000多个工业和航空领域。派克汉尼汾公司是唯一一家为客户提供液压、气动和机电一体化运动控制方案的制造商。公司在其领域内拥有最大的销售网络,有超过7500个销售商在为世界各地400,000个客户提供服务。派克汉尼汾进入中国已有二十多年的历史,1990年派克汉尼汾公司在中国建立了第一个销售办事处。现共有四个销售办事处,分别位于上海、北京、广州、香港。于1994年在香港成立了亚太地区总部。于2000年在金桥成立了独资工厂,同时为中国区的总部,即:派克汉尼汾管理(上海)有限公司,负责整个派克汉尼汾在中国的管理。派克汉尼汾流体传动产品(上海)有限公司,作为销售公司从事和发展派克中国的业务活动。
派克汉尼汾电子材料(深圳)有限公司成立于2006年11月,工厂位于深圳市坂田岗头金荣达科技工业园,主要设计、开发、生产新型电子元器件、填料静密封件、伺服液压件、气动控制零部件及其产品组合为主的液压、气动、机电零部件及密封元件系列产品,销售自产产品并提供相关技术咨询和服务。
就职于Parker并不仅仅是工作。作为尖端科技产品和系统的制造商和设计商,Parker要依靠着公司雇员的支持、创新和多元化,始终无所畏惧地接受严峻挑战。我们为志向远大的高素质人群-经验丰富的专业人士以及应届毕业生-提供合适的职位和职业发展机会。
派克汉尼汾电子材料(深圳)有限公司成立于2006年11月,工厂位于深圳市坂田岗头金荣达科技工业园,主要设计、开发、生产新型电子元器件、填料静密封件、伺服液压件、气动控制零部件及其产品组合为主的液压、气动、机电零部件及密封元件系列产品,销售自产产品并提供相关技术咨询和服务。
就职于Parker并不仅仅是工作。作为尖端科技产品和系统的制造商和设计商,Parker要依靠着公司雇员的支持、创新和多元化,始终无所畏惧地接受严峻挑战。我们为志向远大的高素质人群-经验丰富的专业人士以及应届毕业生-提供合适的职位和职业发展机会。
联系方式
- 公司地址:上班地址:深圳市龙岗区布吉镇岗头村金荣达科技工业园5栋