Senior Account Manager
上海贝塔斯曼商业服务有限公司
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：多元化业务集团公司
职位信息
- 发布日期：2013-11-05
- 工作地点：上海-闸北区
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语精通
法语良好 - 职位类别：广告客户经理
职位描述
CLIENT MANAGEMENT
1. Obtain a clear and comprehensive brief from the Client. Contribute to the preparation and presentation of proposals for new projects.
2. Develop a strong relationship with the Client on a day-to-day basis. Attend regular meetings and ensure that their expectations are fulfilled.
3. Monitor Clients’ brands, industries and markers, and competitive activity. Become familiar with changes and trends and be prepared to provide a summary of this information to Clients.
4. Participate in strategic planning and co-ordinate the implementation of tactical projects.
5. Ensure that the Creative Department is provided with a clear and comprehensive brief. Evaluate subsequent proposals and present selected work to the Client.
6. Obtain thorough debrief on all proposals to enable effective project management.
7. Plan and control the production of artwork ensuring that it is completed on time and within budget. Proof the work, obtain Account Director approval and present to the Client. Obtain written approval, from the client for all finished artwork before printing.
8. Work with the Operations Manager to select, negotiate and oversee suppliers to ensure that their work is produce on time, within budget and that it achieves the required standard.
9. Evaluate the effectiveness of promotions by monitoring feedback and obtaining quantifiable results.
10. Ensure Contact Reports and Status Reports are produced on time. Approve all significant correspondence with the Client.
11. Ensure that the BU is seen to be offering solutions at all levels.
12. Identify, communicate to Account Director, and respond to opportunities to increase and develop the Agency’s business with the Client.
PEOPLE MANAGEMENT
1. Provide on the job coaching and development for junior staff ensuring they gain experience of different tasks to develop.
2. Delegate work to executive in line with their ability to complete it to the required standard and within the required deadline. Monitor the workflow of each individual and assist then with setting priorities on a daily basis if required. Work with the Managing Director/Account Director to ensure that the team is used to maximum effect, using all resources and aiding the development of individuals.
3. Contribute to the performance appraisal of staff and to developing their motivation.
4. Participate in the recruitment of Account Executives.
FINANCIAL MANAGEMENT
1. Participate, with the Account Director, in updating the monthly Client income projection for each Client. Provide an explanation for any material variances against the previous month’s forecast.
2. Plan and control the budget for each project. Obtain authorization from the Account Director and highlight promptly any areas of concern.
3. Work with Operations Manager to ensure competitive quotes are always obtained.
4. Ensure supplier queries are dealt with promptly and efficiently by all team members.
5. Monitor payment status on a monthly basis and ensure that invoices, purchase orders etc, are issued promptly. Justify and explain any queries to Clients and Directors.
GENERAL MANGAGEMENT
1. Provide advice and guidance to junior staff in the Agency.
2. Continually develop own competence, skills and identity to become a respected Account Manager, both internally and externally.
3. Attend, and contribute to, Account Meeting. Raise internal issues which affect the morale or job performance of the BU.
4. Substitute for other members of the BU in their absence.
KEY COMPETENCIES
1. Strong business sense and strategic view
2. Passion on consumer goods marketing with extreme details focus
3. Superior interpersonal and communication skills
4. Manage multiple projects and maintain schedules and budgets
5. Language skill: fluent English in both writing and speaking
EDUCATION/QUALIFICATIONS/EXPERIENCE
1. Bachelor degree
2. At least 3 year’s Marketing/CRM/Digital experiences
3. Marketing/AD/CRM agency experience preferred
4. Consumer marketing practice and FMCG clients is a plus
1. Obtain a clear and comprehensive brief from the Client. Contribute to the preparation and presentation of proposals for new projects.
2. Develop a strong relationship with the Client on a day-to-day basis. Attend regular meetings and ensure that their expectations are fulfilled.
3. Monitor Clients’ brands, industries and markers, and competitive activity. Become familiar with changes and trends and be prepared to provide a summary of this information to Clients.
4. Participate in strategic planning and co-ordinate the implementation of tactical projects.
5. Ensure that the Creative Department is provided with a clear and comprehensive brief. Evaluate subsequent proposals and present selected work to the Client.
6. Obtain thorough debrief on all proposals to enable effective project management.
7. Plan and control the production of artwork ensuring that it is completed on time and within budget. Proof the work, obtain Account Director approval and present to the Client. Obtain written approval, from the client for all finished artwork before printing.
8. Work with the Operations Manager to select, negotiate and oversee suppliers to ensure that their work is produce on time, within budget and that it achieves the required standard.
9. Evaluate the effectiveness of promotions by monitoring feedback and obtaining quantifiable results.
10. Ensure Contact Reports and Status Reports are produced on time. Approve all significant correspondence with the Client.
11. Ensure that the BU is seen to be offering solutions at all levels.
12. Identify, communicate to Account Director, and respond to opportunities to increase and develop the Agency’s business with the Client.
PEOPLE MANAGEMENT
1. Provide on the job coaching and development for junior staff ensuring they gain experience of different tasks to develop.
2. Delegate work to executive in line with their ability to complete it to the required standard and within the required deadline. Monitor the workflow of each individual and assist then with setting priorities on a daily basis if required. Work with the Managing Director/Account Director to ensure that the team is used to maximum effect, using all resources and aiding the development of individuals.
3. Contribute to the performance appraisal of staff and to developing their motivation.
4. Participate in the recruitment of Account Executives.
FINANCIAL MANAGEMENT
1. Participate, with the Account Director, in updating the monthly Client income projection for each Client. Provide an explanation for any material variances against the previous month’s forecast.
2. Plan and control the budget for each project. Obtain authorization from the Account Director and highlight promptly any areas of concern.
3. Work with Operations Manager to ensure competitive quotes are always obtained.
4. Ensure supplier queries are dealt with promptly and efficiently by all team members.
5. Monitor payment status on a monthly basis and ensure that invoices, purchase orders etc, are issued promptly. Justify and explain any queries to Clients and Directors.
GENERAL MANGAGEMENT
1. Provide advice and guidance to junior staff in the Agency.
2. Continually develop own competence, skills and identity to become a respected Account Manager, both internally and externally.
3. Attend, and contribute to, Account Meeting. Raise internal issues which affect the morale or job performance of the BU.
4. Substitute for other members of the BU in their absence.
KEY COMPETENCIES
1. Strong business sense and strategic view
2. Passion on consumer goods marketing with extreme details focus
3. Superior interpersonal and communication skills
4. Manage multiple projects and maintain schedules and budgets
5. Language skill: fluent English in both writing and speaking
EDUCATION/QUALIFICATIONS/EXPERIENCE
1. Bachelor degree
2. At least 3 year’s Marketing/CRM/Digital experiences
3. Marketing/AD/CRM agency experience preferred
4. Consumer marketing practice and FMCG clients is a plus
公司介绍
创建于1835年的德国贝塔斯曼集团是世界三大传媒巨头之一，在全球63个国家拥有近400家公司，是《财富》全球500强企业之一。
上海贝塔斯曼商业服务有限公司简称欧唯特(中国)，是德国贝塔斯曼集团在华独资子公司，作为处于领先地位的拥有高度整合和适应能力的国际企业服务供应商，我们针对客户关系管理和供应链管理为企业在中国乃至全球范围提供个性化服务解决方案。
欧唯特于2001年初进入中国市场，目前已将业务拓展到航空、汽车、传媒、旅游、保险、电信、直销、快速消费品、金融服务等领域，与众多知名企业建立了合作伙伴关系。公司以上海为总部，相继在北京、广州、长春成立了分公司。2009年在深圳成立了深圳欧唯特物流服务有限公司的合资企业，为中国移动及高端电子产品行业提供世界级物流服务，以满足国内外客户日益扩大的市场需求。
欧唯特提倡关注合作伙伴利益，注重提升合作伙伴的可发展空间，希望通过建立共同成长的伙伴关系，为客户提供全面的产品、完善的解决方案和优质的服务。欧唯特运用不断革新的信息技术和服务，来追求其商业合作伙伴的竞争能力的持续优化。
我们的服务内容：客户关系与忠诚度咨询、数据管理、促销管理、顾客互动中心、客户服务解决方案、财务服务、物流服务等。
我们始终倡导平等的就业政策，助力残障人才持续的职业发展 ，确保各类人群在欧唯特拥有平等的就业机会和待遇。
上海贝塔斯曼商业服务有限公司简称欧唯特(中国)，是德国贝塔斯曼集团在华独资子公司，作为处于领先地位的拥有高度整合和适应能力的国际企业服务供应商，我们针对客户关系管理和供应链管理为企业在中国乃至全球范围提供个性化服务解决方案。
欧唯特于2001年初进入中国市场，目前已将业务拓展到航空、汽车、传媒、旅游、保险、电信、直销、快速消费品、金融服务等领域，与众多知名企业建立了合作伙伴关系。公司以上海为总部，相继在北京、广州、长春成立了分公司。2009年在深圳成立了深圳欧唯特物流服务有限公司的合资企业，为中国移动及高端电子产品行业提供世界级物流服务，以满足国内外客户日益扩大的市场需求。
欧唯特提倡关注合作伙伴利益，注重提升合作伙伴的可发展空间，希望通过建立共同成长的伙伴关系，为客户提供全面的产品、完善的解决方案和优质的服务。欧唯特运用不断革新的信息技术和服务，来追求其商业合作伙伴的竞争能力的持续优化。
我们的服务内容：客户关系与忠诚度咨询、数据管理、促销管理、顾客互动中心、客户服务解决方案、财务服务、物流服务等。
我们始终倡导平等的就业政策，助力残障人才持续的职业发展 ，确保各类人群在欧唯特拥有平等的就业机会和待遇。
联系方式
- Email：Dory.zhao@arvato.com
- 公司地址：地址：span电子城it产业园304楼B座5层