深圳招聘

Job Title: Site Manager

Role Purpose

To overall manage and be fully responsible of Group China CustomerService Competence Center (REPAIR CENTER) operations. Ensure executions of countryservice strategy and service measurements are met. Continuously improve repair capacity and operation efficiency to meet company / market needs。

ACCOUNTABILITIES

Key Accountabilities

1. Daily service operation management ？

2 Monitor and be fully responsible of daily REPAIR CENTER workshop operation through established measurement Systems

2 Cooperate and oversee Customer Care Center, Spare Parts, Training center operations and maintain overall REPAIR CENTER operation runs smoothly

2 Continuous process / quality improvement to accelerate operation efficiency and to optimize the REPAIR CENTER management structure

2 Emphasis on increase watch maker productivity and repair capacity to meet market / company needs.

2. People development and general management ？

2 Build team working and quality driven working climate

2 Develop staff in terms of professionalism and watch making technical skills

2 Staff recruiting to meet business needs and other general administrative management

3. Manage REPAIR CENTER financial health ？

2 Monitor and control operating cost and expense to meet financial target

4. Facility and General Management ？

2 Manage and maintain good condition of REPAIR CENTER facility

2 Fully responsible for staff safety and assets security

2 General administration management and support

2 Maintain good working relationship with facility management; develop zoon office and local government.

Industry / domain: Consumer / Electrical / Luxury product; IT Service;

Necessary Knowledge and Experience to be able to do the job: ？

2 5 years of Service department and/or workshop management experience

2 Broad and strategic view in overall customer service operations

2 Excellent people management experience and maturity

2 Excellent Communication skills and hands on workshop management experience

2 Process and Quality oriented mind set and hands on working style

Education and Certification Requirements ？

Bachelor or above

Fluent English in written and verbal

MBA in preferable

Job Specific Technical Requirements: Watch making, jewelry or related working experience is preferable

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联系方式：021-28901711
邮政编码： 2000120
联 系 人： Dodd Feng
联系邮件： doddfeng@cn-hrlink.com

ChinaLink was established in 1997. The team consists of highly educated professionals with extensive expertise in Human Resource Management. ChinaLink has been recognized by Shanghai Municipal Government and designated as one of specialized agencies engaged in providing legal talents search, exchange and related personnel / Human Resources services. ChinaLink holds both License of Shanghai Talents Exchange Service issued by Shanghai Municipal Personnel Bureau, and Shanghai Municipal Human Resource Permit issued by Shanghai Municipal Labor & Social Security Bureau.
ChinaLink is aiming to provide actionable H.R. solutions for companies doing business in China. We strive for excellence, quality and total customer satisfaction to be your helping hand in the field of Human Resources Management. ChinaLink is your 1st choice of one-stop HR-related service shop.

联系方式：
邮政编码： 2000120
联 系 人： Dodd Feng
联系邮件： doddfeng@cn-hrlink.com