深圳招聘

Image Support Team Manager
1. External Job Description
Responsible for a team of approximately 20 image associates Beijing, China. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating team members to meet the challenges of an extremely deadline-driven environment. This manager will be responsible for operational metrics, team productivity, staffing concerns, and oversight of process optimization and small scoping and implementation projects.

This manager will have full accountability for setting and meeting operational goals; strategic planning and forecasting; assigning and directing work; appraising performance; rewarding and disciplining employees; resolving problems; and staffing; as well as the development of staff and standard operating procedures. This is a fast-paced job were rapid adaptation and response to changing needs is critical. The position requires a self-motivated, independent, organized individual who can juggle multiple priorities and meet deadlines.

In addition to strong operational and people management skills this position would also require successful candidates should have the ability to engage with and coordinate with a global team.

Some of the key result areas include, but not limited to:
? Responsibility for meeting operational and business goals.
? Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals.
? Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc.
? Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
? Executing specific people programs on coaching and development and team engagement.
2. Basic Qualifications
Minimum Qualifications:
? BA/BS degree. 5 years of relevant experience.
? Experience in project and program management.

Basic Qualifications:
? 5-7 yrs of work experience with at least 2 yrs of direct people management experience.
? Has a background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources.
? Has managed operational processes, with SLA responsibility.
? Strong analytical, mediation and problem resolution skills.
? Demonstrated ability to lead and motivate a large workforce, comprised of a mix of employee and contingent workers.
? Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
? Excellent English written and oral communication skill.
3. Preferred Qualifications
? Masters’ Degree/MBA
? Exposure to working with technology teams and solving operational issues using technology.

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。