深圳招聘

Job Description

- Managing the full spectrums of the coffeehouse’s operations.

- Responsible for the quality of customer service and beverages/products in the coffeehouse.

- Developing strategic and operational plans for the work group, managing execution, and measuring results

- Assuring the store’s smooth operation with a hands-on approach in drinks production, cash handling, customer service, store environment and inventory management.

- Solicits customer feedback to understand customer needs and the needs of the local community.

-Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement.

- To develop, coach and train in-store partners to meet operational and organizational objectives.

- Managing the store financial performance and responsible for daily/weekly/monthly/yearly financial analysis and generating financial reports.

Qualifications

- Have passion for life, pay attention to the environment.

- College’s degree or above, major in business, marketing or management priority.

- At least 3 years hands-on or practical experience in Retail or Food & Beverage environment, with minimum 1 year in managerial level.

- Proven track record of a new coffeehouse setting up is an advantage.

- Strong ability to manage store operations independently and effectively in a fast-paced environment.

- Solid experience in analyzing financial reports.

- Strong customer-service consciousness and sound knowledge of customer service techniques.

- Ability to manage resources ensuring established service levels are achieved at all times.

- High sense of responsibility, excellent interpersonal, organization and planning skills.

- Strong leadership and team-building skills, with the ability to coach and mentor others.

- Superior problem-solving skills, ability to manage multiple situations simultaneously.

- Sound knowledge of computer/POS operation and bar equipment usage.

- Fluent in both spoken and written English, Mandarin.

岗位描述

- 负责咖啡店的总体运营管理工作；

- 对咖啡店的优质顾客服务及饮品/产品质量负责；

- 为工作团队制定战略和营运计划，管理执行过程，并对结果进行评估；

- 确保店铺顺利运营，积极参与一线营运工作，包括饮品制作，现金处理，顾客服务，店铺环境及库存管理；

- 分析顾客的反馈及建议，了解顾客和门店所在社区的需求；

- 管理门店环境和审视主要营运指标，发现问题并提出改善空间；

- 发展、指导及培训门店工作伙伴，以实现营运和公司目标；

- 管理门店业绩，进行相关经营数据分析，撰写营运报告。

任职资格

- 热爱生活，关注环境；

- 大专或以上学历，商业、营销、管理等专业优先；

- 3年以上零售行业/饮品行业工作经验，一年以上管理经验；

- 具有咖啡店新店筹备经验者优先；

- 出色的门店运营管理能力，能在快节奏的环境中独立且有效的管理门店；

- 具有财务数据分析及财务报告撰写经验；

- 较强的顾客服务意识，熟悉顾客服务技巧；

- 较强的资源管理能力，确保店铺始终如一的提供优质顾客服务；

- 高度的责任心，优秀的人际关系技能，组织及计划技能；

- 较强的领导才能及团队建设技能，具有培训和指导他人的能力；

- 出色的解决问题的能力，能有效应对多种情况同时发生；

- 较强的计算机/POS操作技能，熟悉吧台设备实际操作；

- 英语、普通话流利。

工作地点：深圳

Location: Shenzhen

基本生活用品有限公司

Emoi Lifestyle Co., Ltd.

深圳市南山区华侨城东部工业区（创意园区）E-5栋3楼

F3, BLDG E-5, Eastern Industrial Park, OCT LOFT, Shenzhen, China

Post Code: 518053

E-mail: hr@emoi.com

emoi基本生活

Brand Concept
emoi began with a simple idea, to bring pleasant feeling to people...Different cultures and life styles effluence people's daily life, but emoi do believe beautiful life has no boundary, emoi has been learning from life and searching for all the beautiful things in it, dedicate in providing quality products with reasonable price to meet people’s daily requirements and expect to share a simple, comfortable and pleasant life with people all together.

Business Concept
emoi provides people with simple, comfortable and pleasant daily products in reasonable price, and integrates design, manufacture, distribution and sales all through the business operation. emoi focus on the product development and extension of daily products with a range covering house wares, travel products, stationeries, clothing and accessories.

emoi Partners
emoi builds up a friendly cooperating relationship with suppliers worldwide. emoi treat suppliers as long-term partners. emoi will carry out commercial transactions with suppliers in a fair and equal manner. emoi will not take any superior position to cause any disadvantage to suppliers and seek personal gain by accepting any benefits or special convenience in procurement or other purchasing operations. emoi works together with partners to provide more high-quality products to consumers.

Social Responsibility
As a member of society, emoi pays attention to the harmony between nature and human beings; care about the environmental protection. emoi works to ensure that products and materials are safe for customers. emoi never ignore any part which has impact on the product quality and keep the strict quality standards. Meanwhile, emoi have been improving technology to make full use of the materials and energy. emoi respect a healthy business system, and always keep the fair relation among customers, suppliers, and all partners.

Brand Philosophy
emoi believes that life should be simple, comfortable and pleasant. emoi wish to give customers pleasant experience through unique understanding on design, material, function, technology and value of products.

Culture
emoi advocate the spirit of multi-culture, harmony and share, believe that team work is the base of efficient performance.

emoi Team
emoi provides an open and comfortable work space for the diversified team. emoi highly appreciate both individual contribution and team work .emoi encourages communication, share, and innovation, every team member can enjoy the satisfaction from their achievements.

Business Cooperation
emoi aims at global business development. To present the brand and products to more people, emoi is going to open stores in major cities worldwide and explore the internet lifestyle market. emoi expects to work with professionals in various fields all around the world, sharing the advantageous resources, to win the long-term development and mutual benefits.

品牌理念
emoi基本生活始于一个简单的想法：为人们带来美好愉悦的生活感受……各地不同的文化、生活方式相互影响着人们的日常生活，美好的生活是无国界的，emoi基本生活从生活中学习，寻找生活中的美好事物，为人们提供优良质量、价格合理的生活百货，期待和人们一起体验简单、舒适、愉悦的生活方式。

商业理念
emoi基本生活是一个生活用品品牌，业务涵盖设计、生产、物流和销售各个阶段，产品范围涵盖服饰、居家、旅行、办公，为各地消费者提供简单、舒适、愉悦，价格合理的生活百货。

商业伙伴
emoi基本生活与全球各地的供货商建立了良好的合作关系，作为长期的商业伙伴，emoi基本生活时刻以平等的态度，公平、公正的立场对待各供货商，不利用优势地位或任何采购职务之便损坏供货商的利益或收受他人利益违反诚信的业务往来规则。emoi 基本生活致力与供货商共同发展，为消费者提供更优质的产品。

社会责任
作为社会中的一员，emoi基本生活积极探寻地球环境与人类文明的合理关系，关注小区与环境的健康问题，确保产品和材料均为健康安全，不忽视任何影响产品质量的环节，严格遵守产品高质量的基本原则，并始终改进技术，最大程度地节省能源；我们维护商业生态体系，永远保持与顾客、供货商及所有合作伙伴之间的公平关系。

品牌哲学
emoi基本生活相信：美好的生活是简单、舒适、令人期待的，我们关注客户需求，希望通过对产品的设计、素材、功能、技术、价值方面的理解，为消费者带来美好愉悦的生活体验。emoi基本生活一直在思考视觉形象与产品，人与环境之间的协调统一。

品牌文化
多元、共融、分享是emoi基本生活提倡的公司文化。我们相信：团队协作、目标一致是达成高效业绩的基础。

事业伙伴
emoi基本生活为多元化的工作团队提供开放舒适的工作环境，在重视个人贡献的同时，强调团队的合作；我们鼓励沟通、分享、创造，从而在工作中获得满足感和成就感。

商业合作
emoi基本生活致力于全球性的商业发展，在全球的主要城市开设零售店，同时开拓网络生活百货市场，让更多的消费者购买及体验emoi基本生活的产品。emoi基本生活期待与全球各领域的人士合作，利用双方优势资源，共同促进emoi基本生活的长期性蓬勃发展，共享收益。